The Executive Escalations Team is available Monday through Friday from 8am to 7pm Central. The average response time is less than 72 hours. If you need immediate assistance and are a Home or Home Office customer, please click on Home and Home Office Support or call 866-622-3911 in North America or 0800-028-7581 in the United Kingdom. If you need immediate assistance and are an Enterprise or SaaS customer, please click on Business Support or call 800-937-2237 in North America or 00800-1225-5624 in the United Kingdom.