Content
McAfee Anti-Virus Engine and Product Support Lifecycle
This page has been designed as a reference guide for all McAfee business-to-business products and the Anti-Virus Engine, providing information on current and previous versions of the Engine and products and providing advance notification of End-of-Support or End-of-Life milestones. This page does not cover McAfee products sold in retail outlets
Full Support = Engine + Product
In order for a product that uses the McAfee Scan Engine to be fully supported, a supported product version and a supported scan engine must both be deployed. If either the product version or the scan engine is not supported, then the total product configuration is not supported. Full details on the support of End Of Sale products can be found in the McAfee Technical Support Terms & Conditions.
Supported Scan Engine Matrix
Please see KB51132 for additional details on the release of the 5300 engine.
Please see KB51186 for additional details on the end of life the 5200 engine.
| Engine # | Released | End of Support | Comments |
|---|---|---|---|
| Microsoft | |||
| 5300 | July 2008 | current engine | |
| 5200 | Aug 2007 | Jan 2009 | previous engine |
| NetWare | |||
| 5300 | July 2008 | current engine | |
| 5200 | Aug 2007 | Jan 2009 | previous engine |
| UNIX | |||
| 5300 | July 2008 | current engine | |
| 5200 | Aug 2007 | Jan 2009 | previous engine |
| Macintosh OS X | |||
| 5300 | July 2008 | current engine | |
| 5200 | Aug 2007 | Jan 2009 | previous engine |
***Any engine not shown in this chart is not supported.***
Engine Support: Engines and their associated VirusScan Command Line Scanners begin their End of Life Process once a new Engine version is released. Upon release of the new engine version, the previous engine will be supported for an additional 6 months, at the end of which you will not be able to receive any further support on the previous version.
Definition of Terms: End of Support. New virus signature files (DATs) and new product releases are no longer tested with the engine. Incompatibilities that may exist between an unsupported engine and new DATs or new products will not be discovered prior to release and will not be repaired.
Supported Product Matrix
| McAfee Products | Current Version | Previous Version | Comments |
|---|---|---|---|
| Alert Manager | 4.7.1 | On April 30th 2009, Alert Manager will reach its end of support date. Technical support will no longer be provided for Alert Manager by McAfee's Customer Support organization as of this date. Customers who are still running Alert Manager as of May 1st 2009 will be required to use McAfee ePO or purchase custom support (phone support only, no product developments) for one additional year. The custom support SKU will be available starting on Q3/2008. | |
| Anti-Spam SDK (Daily updates for) | As of October 1, 2007 daily updates for the Anti-Spam SDK will no longer be released. The Windows and Linux SDK updates will be removed from the ftp site and will be retired. This end of life notification affects posting of the SDK updates only, the Anti-Spam updates for Windows and Linux appliances are not affected and will continue as usual. Please see KB51228 for additional details. |
||
| Anti-Spyware Enterprise | 8.7 | 8.5 8.0 7.1 |
Anti-Spyware Enterprise 7.1 End of Support has been extended from March 31, 2007 to December 31, 2007. This extension will provide .DAT and Engine only support. This extension is not available in Japan. See KB article 612420 for details. End of Life for Windows NT 4.0 platform is December 31, 2009 End of Sale for AntiSpyware Enterprise - Standalone (ASE-S) version only is September 5, 2008 FOR LATEST UPDATES, REFER TO SECTION ON "VirusScan Enterprise + Anti-Spyware Enterprise Module (for Windows operating systems)". Since the Anti-Spyware Enterprise (stand-alone) is no longer supported, this section will be removed in a future update. Anti-Spyware Enterprise Module updates will be combined with VirusScan Enterprise updates. |
| Data Loss Prevention Gateway | 1.0 | ||
| Data Loss Prevention Host | 2.2 | 1.7, 2.0, 2.1 | Version 1.7 & 2.0 End of Support - February 2010 |
| Desktop Firewall | Host IPS 7.0 | 8.5 | Desktop Firewall has been integrated in Host IPS. Desktop Firewall - End of Support October 31, 2007. |
| E-Business Client | 1.0 | For Win95, Win98, WinNT, Win2K, WinXP | |
| E-Business Server and Partner Edition | 8.1 8.0 7.1.1 |
7.1 |
8.1: Linux |
| E-Business Server for OS/390 | 7.5 | 7.1 | |
| E-Business Server for S390 w/ IBM Linux | 7.1.1 | E-Business Server for S390 w/ IBM Linux v7.1.1 will be EOL on October 31, 2008 | |
| E-Business Server Com API Java API, and Perl API |
7.1 | Version 7.1 will be EOL on October 31, 2008 | |
| E-Business Server Java API | 7.1 | Version 7.1 will be EOL on October 31, 2008 | |
| E-Business Server Perl API | 7.1 | Version 7.1 will be EOL on October 31, 2008 | |
| Entercept | Host IPS 7.0 | 5.1 | Entercept has been upgraded to McAfee Host IPS. Entercept end of support April 30, 2008 |
| ePolicy Orchestrator | 4.0 |
3.6.1 3.6 |
3.6.1 End of Support December 31, 2009 |
| Vulnerability Manager (formerly McAfee® Foundstone® Enterprise) | 6.7 |
6.5 5.0 |
5.0 End of Support December 31, 2008 4.2 End of Support August 3, 2007 4.1 End of Support December 31, 2006 4.0 End of Support December 31, 2006 3.0.1 End of Support December 17, 2005 FS1000 (SKU #: FPL-FSA3-NA-100) End of Support March 31, 2008 (with valid support contracts) |
| Security for Email Servers (formerly GroupShield for Lotus Domino) on AIX | 5.2.1 | 5.0 End Of Support November 30 2004 | |
| Security for Email Servers (formerly GroupShield for Lotus Domino) on Solaris | 5.2.1 | ||
| Security for Email Servers (formerly GroupShield for Lotus Domino) on Windows | 7.0 | 5.3 |
5.3 End of support 31st Dec 2009 5.2.1 End of Support March 31st 2008 |
| Security for Email Servers (formerly GroupShield for Microsoft Exchange) | 7.0 | 6.0.2 (Exchange 2000/2003) 6.0.3 (Exchange 2007) |
6.0.3 End of Support June 30th , 2009 End of Support for Windows 2000 Advanced SP 4 is Sept 01 2009 |
| Security for Email Servers (formerly GroupShield for Microsoft Exchange) 5.5 | None | 5.0 SP2 | Note: End of Support for 5.0 SP2 (the last version to support Microsoft Exchange 5.5) is December 31, 2005 - in conjunction with Microsoft ending support for that version. 5.0SP1 End of Support August 31 2003 5.0 without SP1 End of Support March 31 2003 4.5 SP1 End of Support March 31 2003 4.04 End of Support March 31 2003 |
| Hercules (now sold as McAfee Policy Auditor and Remediation Manager.) | 4.2 | 4.1, 4.0 | Hercules 3.5.1 End of Support: August 1, 2007 |
| Host IPS | 7.0 | 6.1 |
Version 7.0 released 19 October 2007. End of Life 12/31/2009. |
| Network Security Platform (formerly IntruShield) | 4.1 |
3.1.5 |
3.1.x End of Support and Availability: December 31, 2008 2.1 End of support June 30, 2007 |
| Network Security Platform (formerly IntruShield) Sensor Appliance | I-2700 | I-2600 | I-2600 End of "Standard Support": October 11, 2008 I-2600 End of "Custom Support": October 11, 2010 |
| VirusScan® Enterprise for Linux (formerly LinuxShield) | 1.5.1 |
1.5 |
1.4 is supported only on SUSE Linux 1.4 End of Life November 1st 2007 1.4 End of Support November 1st 2008 1.3 End of Life November 1st 2007 1.3 End of Support November 1st 20081.2 End of Support June 30, 2007 1.1 End of Support June 6, 2006 1.0 End of Support October 31, 2005 |
| Managed Mail Protection | n/a | McAfee VirusScreen ASAP | McAfee Managed Mail Protection End of Support is November 22, 2005, and optionally migrate customers to McAfee Secure Messaging Service. VirusScreen is EOL as of March 15, 2005 for McAfee customers. Partners hosting VirusScreen need to EOL the product, and optionally migrate their customers to McAfee Managed Mail Protection. Managed Mail is not available for hosting by partners. |
| McAfee Agent (formerly Common Management Agent) | 4.0 for Windows |
CMA 3.6
|
Planned end of support for Windows 2000 operating system on MA 4.0: 12/31/2009. CMA v3.6 shipped on 11/20/06. Current supported level is Patch 4. Patch 4 will be the last patch for this version. |
| 4.0 for Linux, Solaris, HPUX (used by LinuxShield, Policy Auditor) | Non-Windows Agent for Linuxshield: 3.0.1-113 | For use with LinuxShield 1.5.1, Policy Auditor | |
| 3.7 for Linux and Solaris (used by Host Intrusion Prevention) | n/a | Support for Host IPS on Red Hat 4 and Solaris 8, 9, 10 | |
| 4.0 for Mac OSX | Non-Windows Agent for Mac: 3.0.1 | ||
| Non-Windows Agent for Netshield(NetWare): 2.1.1 | n/a | ||
| Agent for SCM: 3.3 | n/a | ||
| McAfee Auto Update Manager (MAA) | 1.1.2 | On April 30th 2009, MAA will reach its end of support date. Technical support will no longer be provided for MAA by McAfee's Customer Support organization as of this date. Customers who are still running MAA as of May 1st, 2009 will be required to use McAfee ePO or purchase custom support (phone support only, no product developments) for one additional year. The custom support SKU will be available starting on Q3/2008. | |
| NetShield for NetWare | 4.6.3 | 4.6.2 | 4.6.2 End of Support June 15, 2006 Novell Netware 5.x will cease to be supported as of December 31, 2006. This change is being prompted by Novell's imminent end of support for the operating system version. All currently supported versions will reach end of life on December 31st 2009. |
| Network Access Control (formerly known as Policy Enforcer) |
3.0 | 2.5 | End of Full Service Support for MNAC 2.0 is September 30, 2008. End of Full Service Support date for MNAC 2.5 has been extended from June 30, 2009 to December 31, 2009. Current minimum supported build of MNAC 3.0 is build 585.3 (Patch 1). |
| Policy Auditor (formerly known as Hercules Policy Auditor) |
4.5 | 4.2 | |
|
Policy Enforcer (Network Access Control) |
* | * | See Network Access Control |
| Security for Microsoft SharePoint (formerly PortalShield) |
1.01 | 1.0.0 | 1.0.0 End of Support May 30, 2006 |
| Risk and Compliance Manager (formerly Preventsys Compliance Auditor) | 2.7 | 2.6 | |
| Risk and Compliance Manager (formerly Preventsys Risk Analyzer) | 2.7 | 2.6 | |
| ProtectionPilot |
1.5 | 1.1 | On June 30th 2009, McAfee ProtectionPilot 1.5 (PrP 1.5) will reach its end of full service support date. KB52759 |
| Quarantine Manager | 6.0.2 | 5.0.3 | 4.0 End of Life and End of Support June 30th 2008 4.1 End of Life and End of Support November 30th 2008 4.1.1 End of Life and End of Support July 30th 2009 |
| Remediation Manager (formerly Hercules Remediation Manager) |
4.5 | 4.2 | |
| Secure-1 | Secure-1 is EOL as of November 2004. Customers have been migrated to CheckPoint Safe@Office and McAfee Managed VirusScan. End of Support is November 2005. | ||
| SCM/MWS Software for: Secure Internet Gateway (SIG) appliances Secure Messaging Gateway (SMG) appliances Secure Web Gateway (SWG) appliances |
5.1, 5.0 | 4.5 End of Support Feb 28, 2010 4.22 End of Support Dec 1, 2008 All previous versions (4.0, 4.1, 4.2, 4.21) End of Support Jan 1, 2008** |
**Note: customers who continue to use older software versions do so at their own risk; these versions are not supported for bug fixes or engine updates. |
| SCM/MWS Hardware for: Secure Internet Gateway (SIG) appliances Secure Messaging Gateway (SMG) appliances Secure Web Gateway (SWG) appliances |
MSA-3x00 | MAP-3x00 | The following hardware will EOL on the dates listed: MAP-3100-SIG, MAP-3200-SIG, MAP-3300-SIG, MAP-3300-SWG: April 30, 2012 MAP-3300-SMG, MAP-3400-SWG July 31, 2012 |
|
Email Security Appliance (formerly Secure Messaging Gateway (SMG) appliances) |
4.5 |
4.2.1 4.0 |
See below, replaced WebShield Appliances |
| Web Security Applaince (formerly Secure Web Gateway (SWG) appliances) | 4.5 |
4.2.1 4.0 |
See below, replaced WebShield Appliances |
| SiteAdvisor Core API | 2.0 | 1.0 0.9 |
As of December 31, 2009 SiteAdvisor Core 0.9 API will no longer be supported. This end of life affects only the products that use version 0.9. All SiteAdvisor products have updated versions that use the newer supported API and they will continue to function as usual. Please see KB article59990 for details. |
| SiteAdvisor Enterprise | 1.6 | 1.5 | End of Support - May 30, 2009 End of Life - November 30, 2009 |
| SpamKiller for Exchange Small Business | SpamKiller for Exchange Small Business is End of Life. It was replaced by SpamKiller for Microsoft Exchange. | ||
| SpamKiller for Microsoft Exchange 2000/2003 |
2.1.3 | 2.1.1 End of Support March 31, 2006 2.1 End of Support January 31, 2005 |
|
| SpamKiller for Lotus Domino on Windows | 2.1 | 2.1 End of support December 31st 2009 | |
| System Compliance Profiler | 1.1 | 1.0.1 1.0.07.0 End of Support: March 31 |
1.0.1 End of Support June 30, 2005 1.0.0 End of Support June 30, 2005 |
| ThreatScan | 2.5 | Please refer to ThreatScan 2.5 End of Life statement at the bottom of the page
2.1 End of Support December 31, 2004 2.0 End of Support June 30 2004 |
|
| Total Protection (ToPS) Service (formerly Total Protection for Small Business) | 4.0 (automatic versionless updates) | n/a | (1) Full support: Windows Vista (all versions, beginning with Total Protection for Small Business 4.5 launch in February 2007), Windows XP (all versions) Windows 2003 Server (all versions) Windows 2000 (all versions) (2) Restricted Support: Windows NT 4.0 (no new features, support until June 30, 2007, DATs until December 31, 2007) (3) Support termination: Windows 98 (DATs until June 30, 2007) Windows ME (DATs until June 30, 2007) Windows 95 (DATs discontinued December 31, 2006) |
| Virex for Mac OS 8, 9 | 6.2 | Virex 6.2 End of Support November 1, 2007 |
|
| VirusScan for Mac (formerly Virex) | 8.6.1 |
8.6 |
VirusScan of MacTel (v8.0) - End of Life November 1, 2007 Virex 7.7 End of Life November 1, 2008 VirusScan for Mac v8.5 - End of Life November 1, 2009 |
| VirusScan Enterprise + Anti-Spyware Enterprise module (for Windows operating systems) | 8.7 |
8.5 7.1 |
VirusScan Enterprise 8.7i and Anti-Spyware Enterprise 8.7 released on September 26, 2008. Minimum patch level for support is any Patch released in the last 12 months. End of Life for VirusScan Enterprise 8.5i and Anti-Spyware Enterprise 8.5 is not determined. Minimum patch level for support is the latest patch. End of Life for VirusScan Enterprise 8.0i and Anti-Spyware Enterprise 8.0 is December 31, 2009. Extended support for this version is not available after this date. Minimum patch level for support is Patch 16 End of Life for Windows NT 4.0 platform is December 31, 2009. Extended support is not available after this date. VirusScan Enterprise 7.1 is EOL and is no longer supported. Extended support for VirusScan Enterprise 7.1 ended on December 31, 2007. End of Life (EOL) and End of Sale (EOS) for AntiSpyware Enterprise - Standalone (ASE-S) version only is September 5, 2008. |
| VirusScan Enterprise for Offline Virtual Images | 1.0 | VSE for Offline Virtual Images 1.0 released on November 21, 2008 | |
| VirusScan Enterprise for Storage | 1.0 | VirusScan for Netapp 7.1 | Upgrade path for VirusScan for NetApp 7.1 is VirusScan Enterprise for Storage 1.0. End of Life (EOL) for VirusScan for NetApp 7.1 is December 30, 2009. As of this date, this product will no longer be supported. |
| VirusScan PDA | 2.0 | End of Life February 13, 2006 End of Support April 2006 |
|
| VirusScan Command Line Windows | 5.30.0 | 5.20.0 | 5.20.0 End of Support: Jan 2009 |
| VirusScan Command Line UNIX | 5.30.0 | 5.20.0 | 5.20.0 End of Support: Jan 2009 |
| VirusScan Command Line Linux for S/390 | 4320 | 4320 Command Line versions of the McAfee Anti-Virus Engine will be the last release for the S/390 Linux platform. EOL is scheduled for the July 31, 2005. 4260 End of Support: June 2004 |
|
| VirusScan Command Line OS/2 | OS/2 platform End of Life: December 31 2002 | ||
| WebShield eSeries appliances | Replaced by SCM appliances | eSeries e250, e500, e1000 | eSeries End of Support March 31, 2007 or End of existing hardware support contract, whichever is later. |
| WebShield 3000 Series appliances and software | Replaced by SCM appliances | WebShield 3100, 3200, 3300 | EPL skus End of Support May 31, 2009 |
| WebShield appliance software | Replaced by SCM 4.0 | WebShield 3.0 | 3.x End of Support March 31, 2007 or end of existing hardware support contract, whichever is later. 2.7 End of Support October 25, 2005 2.6 End of Support September 30, 2004 2.5 End of Support September 30, 2003 |
| WebShield e50 appliance | e50 End of Life: September 30 2003 | ||
| WebShield for Solaris | WebShield for Solaris End of Life: October 18, 2004 | ||
| WebShield SMTP | 4.5 MR2 | 4.5 MR1a | 4.5 MR1a (English) EOS 02-28-2006 4.5 MR1A (Japanese) EOS 04-30-2006 |
| Wireless Security for Small Business (also called McAfee Wireless Guard) | End of Sale: June 30, 2007
Customers will be supported through the end of their current subscriptions. |
Operating Systems Supported by Command Line Scanners
| Supported OS | Released | End of Support | Comments |
|---|---|---|---|
| Microsoft | |||
| Microsoft Windows NT4 SP 6 (only), 2000, XP (32-bit only), 2003 (32-bit only), Vista (32-bit only) | Service Pack support is the latest & previous only unless specifically called out. | ||
| Microsoft Windows 98, and ME | |||
| Linux | |||
| 2.4, 2.6 kernels | Intel 32-bit distributions shipping with 2.4 and 2.6 production kernels, libc6 (glibc), gcc versions 3.2 onwards, and with libstdc++.so.5 installed. Intel 64-bit distributions are also supported with 2.6 kernel versions. | ||
| 2.2 kernels | Jan 2007 | Please note that the 4.40.0 command line versions of the McAfee Anti-Virus Engine will be the last release supporting Intel Linux Operating Systems running 2.2 kernels and older distributions shipping with gcc versions prior to version 3.2 and libstdc++ versions prior to version 5. | |
| Sun Solaris | |||
| 8, 9, 10 | Sparc only with the latest Solaris recommended OS patch cluster installed. | ||
| 7 | Jan 2007 | Please note that the 4.40.0 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the Sun Solaris 7 Operating System. | |
| Free BSD | |||
| 4.8, 4.9, 4.10, 4.11, 5.5, & 6.1 | Intel 32-bit only with legacy compatibility library libc.so.3 installed. | ||
| 4.3 to 4.7 | Jan 2008 | Please note that the 5100 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the FreeBSD 4.3 to 4.7 Operating Systems. | |
| IBM AIX | |||
| 5.2 & 5.3 | With latest maintenance packages installed. | ||
| 4.3.3 & 5.1 | Jan 2008 | Please note that the 5100 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the IBM AIX 4.3.3 & 5.1 Operating Systems. | |
| HP UX | |||
| HP-UX 11.0, 11i, 11i v2 and 11i v3 | For PA-RISC with the latest standard HP-UX patch bundles installed. | ||
When a service pack is released for a product, the product without the service pack is supported for six (6) months. After six months, only the product with the service pack is supported. See also General Policies, below.
| Utilities | Current Version | Previous Version | Comments |
|---|---|---|---|
| McAfee Installation Designer | 8.7 | 8.5 1.5 |
End of Life for MID was June 30, 2007 |
| SuperDAT Manager SuperDAT Manager is available only to Platinum Technical Support customers |
1.4 | 1.3.1 | 1.3.1 End of Support December 31 2002 |
| Virex Administrator | 1.4 |
General Policies
- When a new version of a product is released, the previous version is supported for at least 12 months.
- New virus signature files - DATs - (released weekly) and Engine upgrades are tested for compatibility with supported products. Older products, not included in the supported product matrix, are not tested for compatibility with new DATs or Engine upgrades. If you run a new Engine with a product not included in the supported product matrix, you are running an unsupported configuration.
- HotFixes (short-term 'fixes' for known product issues) and service packs are provided for the current product release only. Once end-of-life for a product or platform is announced, no further HotFixes or service packs will be released unless specifically included in the EOL plan. However, DAT and Engine support is provided until end-of-life.
Service Packs
- When a service pack is released for a product, the product without the service pack is supported for six (6) months. After six months, only the product with the service pack is supported.
- When a service pack is released for a product, new virus signature files are tested on the original release without the service pack for six months, as well as on the product with the service pack. After six months, compatibility testing is performed only on the product with the service pack.
- Please note that the Engine Support policy also applies to the VirusScan Command Line Scanner Products as they are dependent upon the engine.
9 February , 2004
ThreatScan End of Life
With this message we are communicating the end of life plan for ThreatScan 2.5 - all languages. The plan outlined below will provide you with data on what you can expect from McAfee in terms of support for this product during the end of life process.
Lifecycle Milestones
Last Product Released: ThreatScan 2.5, initially released in Sept 2003, was removed from the price list as a Standalone Product and bundled with ePolicy Orchestrator (ePO) 3.0 in Feb 2004.
Date of last Sale: with release of October 2004 price book
End of Life (EOL): concurrent with ePO 3.0.2 (Q405)
| Last product release ThreatScan 2.5 + ePO 3.0 February 2004 | Last orders accepted for licenses and Technical Support with release of October 2004 price book | End of Life / End of Support concurrent with ePO 3.0.2 (Q405) |
Details
- Product:
- ThreatScan 2.5 will not be bundled with ePO 3.5 when it is released in August 2004
- ThreatScan 2.5 does not support and is incompatible with ePO 3.5.
- ThreatScan 2.5 was removed from the price list and bundled with ePO 3.0 in February 2004. This is the last version of ThreatScan to be released by McAfee.
- Coincident with October 2004 price book, McAfee will no longer accept orders for ePO 3.0.2 with ThreatScan 2.5. All marketing references to ThreatScan will be removed from both ePO 3.5 hard copy and electronic distribution collateral.
- ePO 3.0.2 with ThreatScan 2.5 will continue to be available for download to customers with support contracts until support is concluded for ePO 3.0.2 (Q405).
- End-of-Life for ThreatScan 2.5 will be concurrent with the end-of-support for ePO 3.0.2 (Q405).
- ThreatScan 2.1 is incompatible with ePO 3.5. EOL for ThreatScan 2.1 has already been announced to be December 31, 2004.
- Technical Support:
- From the release of ePO 3.5 (August 23, 2004) through EOS for ePO 3.0.2 (Q405), technical support for ThreatScan 2.5 will be limited to trouble shooting, best effort workarounds, and module updates only. No changes of any type including module updates will be made after ThreatScan 2.5 EOL (Q405), subject to any negotiated Custom Support agreements.
- Custom Support will be available, subject to separately negotiated terms and conditions. Otherwise, customers who have licenses for the product that extend past EOL (Q405) will use the product at their own risk.
- Migration Path:
- System Compliance Profiler, an integrated module of ePO 3.x, and ePO 3.5's Rogue System Detection will incorporate key capabilities of ThreatScan, for example, Microsoft patch assessment and detection of rogue, unmanaged systems. Plans are in progress to provide customers with superior value and capabilities in 2005 and 2006.
