Technical Support – Americas

McAfee's Technical Support Center in the Americas is committed to providing world-class customer service.

Our goal is to make sure that every customer, whether contacted by phone, chat, or service-portal channels, enjoys the very best technical support the industry has to offer. In many ways, we are the face of McAfee: the work we do determines how we are perceived by the public.

To help sustain this level of excellence-and even improve it-we're recruiting good communicators who are flexible, service-focused, and able to understand the customers' point of view.

We have a great variety of career opportunities, ranging from technical support engineer to supervisor, manager to senior manager. They all offer the same training, backed by cutting-edge processes that get the best performances from the entire team.

Should a customer need help with McAfee technology, you'll be their first point of contact. It's a very rewarding job, where you'll have the opportunity to meet all kinds of people in all kinds of situations, and help solve their problems to make their day that much easier.

You'll work with terrific people, too. McAfee employs the most talented people in the industry, who share a great team spirit and a passion for being the best.

Americas Technical Support Jobs