SANTA CLARA, Calif., June 14 /PRNewswire-FirstCall/ -- McAfee Inc. (NYSE: MFE) today announced that McAfee® won a Stevie Award for Best Support Organization at the 2007 American Business Awards. Hailed as "the business world's own Oscars" (New York Post, April 27, 2005), the American Business Awards are the only national, all-encompassing awards program honoring great performances in business.
"We are honored to receive the Best Support Organization award, particularly as it recognizes companies that exhibit best-in-class support over many industries," says David DeWalt, CEO and president of McAfee. "The support we provide is a clear differentiator against our competitors, and demonstrates our continued commitment to provide complete solutions to our customers and partners worldwide."
McAfee beat six other finalists for the Stevie Award, including Fidelity National Information Services Inc., Enterprise Fleet Management, and John Hancock Signature Services Inc. The Stevie Awards included more than 40 categories with 2,000 entries from all sizes from virtually every industry. Members of the Board of Distinguished Judges & Advisors and their staffs selected Stevie winners from among the finalists. Finalists were chosen by business professionals nationwide during preliminary judging in April and May.
Barry McPherson, senior vice president of worldwide support at McAfee, accepted the Stevie before a packed ballroom at the Marriott Marquis in New York City. "We are excited to win the Stevie as testimony to our commitment and success in implementing world class services that ultimately improve customer satisfaction and the overall support experience," says McPherson.
Some of McAfee's impressive support innovations include the McAfee Virtual Technician (MVT), a vibrant KnowledgeBase, and the Global Solutions Lab (GSL). MVT diagnoses and resolves common McAfee product issues online without engaging technical support. The GSL gives partners and customers the ability to learn about McAfee products over the Web in real-time virtual environments. Customers use the GSL to validate anything from small configuration changes to new product deployments across their organizations.
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, The Stevie Awards for Women in Business, and The Selling Power Sales Excellence Awards. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in business worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.
McAfee Inc., the leading dedicated security technology company, headquartered in Santa Clara, California, delivers proactive and proven solutions and services that secure systems and networks around the world. With its unmatched security expertise and commitment to innovation, McAfee empowers home users, businesses, the public sector, and service providers with the ability to block attacks, prevent disruptions, and continuously track and improve their security. http://www.mcafee.com.
NOTE: McAfee is a registered trademark of McAfee, Inc. and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners. © 2006 - 2007 McAfee, Inc. All rights reserved.
SOURCE McAfee Inc.