Content
McAfee Anti-Virus Engine and Product Support Lifecycle
May 12, 2008
This page has been designed as a reference guide for all McAfee business-to-business products and the Anti-Virus Engine, providing information on current and previous versions of the Engine and products and providing advance notification of End-of-Support or End-of-Life milestones. This page does not cover McAfee products sold in retail outlets
Full Support = Engine + Product
In order for a product that uses the McAfee Scan Engine to be fully supported, a supported product version and a supported scan engine must both be deployed. If either the product version or the scan engine is not supported, then the total product configuration is not supported. Full details on the support of End Of Sale products can be found in the McAfee Technical Support Terms & Conditions.
Supported Scan Engine Matrix
Please see KB#613441 for additional details on the release of the 5200 engine.
Please see KB#613532 for additional details on the end of life the 5100 engine.
| Engine # | Released | End of Support | Comments |
|---|---|---|---|
| Microsoft | |||
| 5200 | Aug 2007 | current engine | |
| 5100 | July 2006 | Jan 2008 | previous engine |
| NetWare | |||
| 5200 | Aug 2007 | current engine | |
| 5100 | Sept 2006 | Jan 2008 | previous engine |
| UNIX | |||
| 5200 | Aug 2007 | current engine | |
| 5100 | Jul 2006 | Jan 2008 | previous engine |
| Macintosh OS X | |||
| 5200 | Aug 2007 | current engine | |
| 5100 | Jul 2006 | Jan 2008 | previous engine |
***Any engine not shown in this chart is not supported.***
Engine Support: Engines and their associated VirusScan Command Line Scanners begin their End of Life Process once a new Engine version is released. Upon release of the new engine version, the previous engine will be supported for an additional 6 months, at the end of which you will not be able to receive any further support on the previous version.
Definition of Terms: End of Support. New virus signature files (DATs) and new product releases are no longer tested with the engine. Incompatibilities that may exist between an unsupported engine and new DATs or new products will not be discovered prior to release and will not be repaired.
Supported Product Matrix
| McAfee Products | Current Version | Previous Version | Comments |
|---|---|---|---|
| Alert Manager | 4.7.1 | On April 30th 2009, Alert Manager will reach its end of support date. Technical support will no longer be provided for Alert Manager by McAfee's Customer Support organization as of this date. Customers who are still running Alert Manager as of May 1st 2009 will be required to use McAfee ePO or purchase custom support (phone support only, no product developments) for one additional year. The custom support SKU will be available starting on Q3/2008. | |
| Anti-Spam SDK (Daily updates for) | As of October 1, 2007 daily updates for the Anti-Spam SDK will no longer be released. The Windows and Linux SDK updates will be removed from the ftp site and will be retired. This end of life notification affects posting of the SDK updates only, the Anti-Spam updates for Windows and Linux appliances are not affected and will continue as usual. Please see KB#613590 for additional details. |
||
| Anti-Spyware Enterprise | 8.5 | 8.0, 7.1 |
Anti-Spyware Enterprise 7.1 End of Support has been extended from March 31, 2007 to December 31, 2007. This extension will provide .DAT and Engine only support. This extension is not available in Japan. See KB article 612420 for details. End of Life for Windows NT 4.0 platform is December 31, 2008 |
| Common Management Agent | Windows: 3.6 |
3.5.5 |
|
| non-Windows for Host IPS: 3.7 | n/a |
|
|
| Non-Windows Agent for Mac: 3.0.1 | |||
| Non-Windows Agent for Linuxshield: (LSH 1.3): 3.0.1-113 | |||
| Non-Windows Agent for Netshield(NetWare): 2.1.1 | |||
| Agent for SCM: 3.3 | |||
| Data Loss Prevention Gateway | 1.0 | ||
| Data Loss Prevention Host | 1.7 | ||
| Desktop Firewall | Host IPS 7.0 | 8.5 | Desktop Firewall has been integrated in Host IPS. Desktop Firewall - End of Life October 31, 2007. |
| E-Business Client | 1.0 | For Win95, Win98, WinNT, Win2K, WinXP | |
| E-Business Server and Partner Edition | 8.1 8.0 7.1.1 |
7.1 |
8.1: Linux 8.0: Windows, Solaris 7.1.1: Windows, Solaris, Linux, HPUX, AIX |
| E-Business Server for OS/390 | 7.5 | 7.1 | |
| E-Business Server for S390 w/ IBM Linux | 7.1.1 | ||
| E-Business Server Com API Java API, and Perl API |
7.1 | ||
| E-Business Server Java API | 7.1 | ||
| E-Business Server Perl API | 7.1 | ||
| Entercept | Host IPS 7.0 | 5.1 | Entercept has been upgraded to McAfee Host IPS. Entercept end of support April 30, 2008 |
| ePolicy Orchestrator | 4.0 |
3.6.1 3.6 3.5 |
3.6.1 End of Support June 30, 2009 |
| Foundstone Enterprise | 6.5 |
5.0 6.0 |
5.0 End of Support December 31, 2008 4.2 End of Support August 3, 2007 4.1 End of Support December 31, 2006 4.0 End of Support December 31, 2006 3.0.1 End of Support December 17, 2005 FS1000 (SKU #: FPL-FSA3-NA-100) End of Support March 31, 2008 (with valid support contracts) |
| GroupShield for Lotus Domino on AIX | 5.2.1 | 5.0 End Of Support November 30 2004 | |
| GroupShield for Lotus Domino on Solaris | 5.2.1 | ||
| GroupShield for Lotus Domino on Windows | 7.0 | 5.3 |
5.2.1 End of Support March 31st 2008 5.2 End of Support March 31 20045.0a End of Support October 31 2003 |
| GroupShield for Microsoft Exchange | 7.0 | 6.0.2 (Exchange 2000/2003) 6.0.3 (Exchange 2007) |
6.0.3 End of Life December 31st, 2007 6.0.3 End of Support June 30th , 2009 6.0.1 End of Support March 31, 2006 6.0 End of Support January 31, 2005 Note: End of support for 6.0.2 has not been determined since this version supports Exchange 2000 (See KB: 613424) |
| GroupShield for Microsoft Exchange 5.5 | None | 5.0 SP2 | Note: End of Support for 5.0 SP2 (the last version to support Microsoft Exchange 5.5) is December 31, 2005 - in conjunction with Microsoft ending support for that version. 5.0SP1 End of Support August 31 2003 5.0 without SP1 End of Support March 31 2003 4.5 SP1 End of Support March 31 2003 4.04 End of Support March 31 2003 |
| Hercules (now sold as McAfee Policy Auditor and Remediation Manager.) | 4.2 | 4.1, 4.0 | Hercules 3.5.1 End of Support: August 1, 2007 |
| Host IPS | 7.0 | 6.1 | Version 7.0 released 19 October 2007. Version 6.1 is the last Host IPS version to support Windows NT. End of Support 12/31/2008 Minimum level for support is 6.1 Patch 3 |
| IntruShield | 4.1 |
3.1.5 |
3.1.x End of Support and Availability: December 31, 2008 2.1 End of support June 30, 2007 |
| IntruShield Sensor Appliance | I-2700 | I-2600 | I-2600 End of "Standard Support": October 11, 2008 I-2600 End of "Custom Support": October 11, 2010 |
| LinuxShield | 1.5 |
1.4 1.3 |
1.4 is supported only on SUSE Linux 1.4 End of Life November 1st 2007 1.4 End of Support November 1st 2008 1.3 End of Life November 1st 2007 1.3 End of Support November 1st 20081.2 End of Support June 30, 2007 1.1 End of Support June 6, 2006 1.0 End of Support October 31, 2005 |
| Managed Mail Protection | n/a | McAfee VirusScreen ASAP | McAfee Managed Mail Protection End of Support is November 22, 2005, and optionally migrate customers to McAfee Secure Messaging Service. VirusScreen is EOL as of March 15, 2005 for McAfee customers. Partners hosting VirusScreen need to EOL the product, and optionally migrate their customers to McAfee Managed Mail Protection. Managed Mail is not available for hosting by partners. |
| McAfee Auto Update Manager (MAA) | 1.1.2 | On April 30th 2009, MAA will reach its end of support date. Technical support will no longer be provided for MAA by McAfee's Customer Support organization as of this date. Customers who are still running MAA as of May 1st, 2009 will be required to use McAfee ePO or purchase custom support (phone support only, no product developments) for one additional year. The custom support SKU will be available starting on Q3/2008. | |
| NetShield for Windows NT 4.0 Server | 4.5 SP1 (with HFRU) and 4.5 SP1( w/o HFRU) in Japanese End of Support/End of Life has been extended to September 30, 2004 - all languages. Please refer to NetShield NT 4.5 HFRU EOL Extension statement at bottom of this page. |
||
| NetShield for Windows 2000 Server and DataCenter Server | 4.5 SP1 (with HFRU) and 4.5 SP1( w/o HFRU) in Japanese End of Support/End of Life has been extended to September 30, 2004 - all languages. |
||
| NetShield for NetWare | 4.6.3 | 4.6.2 | 4.6.2 End of Support June 15, 2006 Novell Netware 5.x will cease to be supported as of December 31, 2006. This change is being prompted by Novell's imminent end of support for the operating system version. |
| NetShield for NetApp® | Upgrade path for NetShield for NetApp is VirusScan for NetApp. NetShield for NetApp 4.5 End of Sale: January 19, 2004; End of Support, End of Life : February 28, 2005 | ||
| NetShield for CelerraTM | Starting July 1 2002, EMC Celerra NAS products are supported by NetShield for Windows NT/2000 4.5 HFR. NetShield for Celerra End of Life: June 30 2003 | ||
| Network Access Control (Formerly known as Policy Enforcer) |
2.5 | 2.0 | 1.0 (no patches) End of Support Dec 31, 2006 1.0 (Patch 2) End of Support April 30, 2007 |
| Policy Auditor (formerly known as Hercules Policy Auditor) |
4.5 | 4.2 | |
|
Policy Enforcer (Network Access Control) |
* | * | See Network Access Control |
| PortalShield |
1.01 | 1.0.0 | 1.0.0 End of Support May 30, 2006 |
| Preventsys Compliance Auditor | 2.7 | 2.6 | |
| Preventsys Risk Analyzer | 2.7 | 2.6 | |
| ProtectionPilot |
1.5 | 1.1 | On June 30th 2009, McAfee ProtectionPilot 1.5 (PrP 1.5) will reach its end of full service support date. 615592 |
| Quarantine Manager | 5.0 | 4.1.1 | 4.0 End of Life and End of Support June 30th 2008 4.1 End of Life and End of Support November 30th 2008 |
| Remediation Manager (formerly known as Hercules Remediation Manager) |
4.5 | 4.2 | |
| Secure-1 | Secure-1 is EOL as of November 2004. Customers have been migrated to CheckPoint Safe@Office and McAfee Managed VirusScan. End of Support is November 2005. | ||
| SCM/MWS Software for: Secure Internet Gateway (SIG) appliances Secure Messaging Gateway (SMG) appliances Secure Web Gateway (SWG) appliances |
4.5, 5.0 | 4.22 End of Support Dec 1, 2008 All previous versions (4.0, 4.1, 4.2, 4.21) End of Support Jan 1, 2008** |
**Note: customers who continue to use older software versions do so at their own risk; these versions are not supported for bug fixes or engine updates. |
| SCM/MWS Hardware for: Secure Internet Gateway (SIG) appliances Secure Messaging Gateway (SMG) appliances Secure Web Gateway (SWG) appliances |
MSA-3x00 | MAP-3x00 | The following hardware will EOL on the dates listed: MAP-3100-SIG, MAP-3200-SIG, MAP-3300-SIG, MAP-3300-SWG: April 30, 2012 MAP-3300-SMG, MAP-3400-SWG July 31, 2012 |
| Secure Messaging Gateway (SMG) appliances | 4.5 |
4.2.1 4.0 |
See below, replaced WebShield Appliances |
| Secure Web Gateway (SWG) appliances | 4.5 |
4.2.1 4.0 |
See below, replaced WebShield Appliances |
| SpamKiller for Exchange Small Business | SpamKiller for Exchange Small Business is End of Life. It was replaced by SpamKiller for Microsoft Exchange. | ||
| SpamKiller for Microsoft Exchange 2000/2003 |
2.1.3 | 2.1.1 End of Support March 31, 2006 2.1 End of Support January 31, 2005 |
|
| SpamKiller for Lotus Domino on Windows | 2.1.3 | ||
| System Compliance Profiler | 1.1 | 1.0.1 1.0.07.0 End of Support: March 31 |
1.0.1 End of Support June 30, 2005 1.0.0 End of Support June 30, 2005 |
| ThreatScan | 2.5 | Please refer to ThreatScan 2.5 End of Life statement at the bottom of the page
2.1 End of Support December 31, 2004 2.0 End of Support June 30 2004 |
|
| Total Protection for Small Business (formerly Managed VirusScan and VirusScan ASAP) |
4.0 (automatic versionless updates) | n/a | (1) Full support: Windows Vista (all versions, beginning with Total Protection for Small Business 4.5 launch in February 2007), Windows XP (all versions) Windows 2003 Server (all versions) Windows 2000 (all versions) (2) Restricted Support: Windows NT 4.0 (no new features, support until June 30, 2007, DATs until December 31, 2007) (3) Support termination: Windows 98 (DATs until June 30, 2007) Windows ME (DATs until June 30, 2007) Windows 95 (DATs discontinued December 31, 2006) |
| Virex for MacOS 8, 9 | 6.2 | Virex 6.2 End of Support November 1, 2007 |
|
| VirusScan for Mac (was Virex) | 8.6 | 8.5 | VirusScan of MacTel (v8.0) - End of Life November 1, 2007 Virex 7.7 End of Support November 1, 2008 |
| VirusScan Enterprise for Windows Vista, Windows XP, & Windows 2000 | 8.5 |
8.0 7.1 |
VirusScan Enterprise 7.1 End of Support has been extended from March 31, 2007 to December 31, 2007. This extension will provide .DAT and Engine only support. This extension is not available in Japan. See KB article 612420 for details. VirusScan Enterprise 7.0 End of Support March 31, 2005. VirusScan Enterprise 7.0 will be supported in the event that the MSP has been applied, making it equivalent to VSE 7.1 End of Life for Windows NT 4.0 platform is December 31, 2008 VirusScan Enterprise 8.0i will be End of Life on December 31, 2008 |
| VirusScan for Windows ME/ 98/ 98SE | - | VirusScan 4.5.1 SP1 only supported via Custom Support. Custom support availability has been extended to June 30, 2008 but includes severe limitations. This extension is not available in Japan. Please refer to KB article 612480 and 612481 for details. | |
| VirusScan for Windows 95 | VirusScan 4.5.1 SP1 supported via Custom Support until June 30, 2007. Subsequent to June 30, 2007, support for VirusScan for Window 4.5.1 on Windows 95 will no longer be available via a custom support contract. All customers must be using the 5100 engine or later with VS 4.5.1 unless running the product on Win 95. Win 95 users must run the product with the 4450 engine until the custom support expiration date on June 30, 2007. | ||
| VirusScan for NetApp | 7.1 | Upgrade path for NetShield for NetApp 4.5 is VirusScan for NetApp 7.1 | |
| VirusScan for OS/2 | VirusScan OS/2 End of Life: December 31 2002 | ||
| VirusScan PDA | 2.0 | End of Life February 13, 2006 End of Support April 2006 |
|
| VirusScan Thin Client | 6.10 | 6.00 | 6.10 - End of Support: December 31, 2004 End of Life: June 30, 2005 6.00 Japanese only - End of Support December 31, 2004 End of Life: June 30, 2005 6.0 all other languages End of Support: June 30, 2004 End of Life: December 31, 2004 |
| VirusScan Wireless | 2.1 | Note: Limited support for VirusScan Wireless has been extended through December 31, 2005. Support will be limited to phone support, troubleshooting, and DAT and engine support, for the 4320 and 4400 version engines only. Custom extended support for VirusScan Wireless beyond December 31, 2005 will not be available. End of Life December 31, 2005 |
|
| VirusScan Command Line Windows | 5.10.0 | 4.40.0 | 4.40.0 End of Support: Jan 2007 |
| VirusScan Command Line UNIX | 5.10.0 | 4.40.0 | 4.40.0 End of Support: Jan 2007 |
| VirusScan Command Line Linux for S/390 | 4320 | 4320 Command Line versions of the McAfee Anti-Virus Engine will be the last release for the S/390 Linux platform. EOL is scheduled for the July 31, 2005. 4260 End of Support: June 2004 |
|
| VirusScan Command Line OS/2 | OS/2 platform End of Life: December 31 2002 | ||
| WebShield eSeries appliances | Replaced by SCM appliances | eSeries e250, e500, e1000 | eSeries End of Support March 31, 2007 or End of existing hardware support contract, whichever is later. |
| WebShield 3000 Series appliances and software | Replaced by SCM appliances | WebShield 3100, 3200, 3300 | EPL skus End of Support May 31, 2009 |
| WebShield appliance software | Replaced by SCM 4.0 | WebShield 3.0 | 3.x End of Support March 31, 2007 or end of existing hardware support contract, whichever is later. 2.7 End of Support October 25, 2005 2.6 End of Support September 30, 2004 2.5 End of Support September 30, 2003 |
| WebShield e50 appliance | e50 End of Life: September 30 2003 | ||
| WebShield for Solaris | WebShield for Solaris End of Life: October 18, 2004 | ||
| WebShield SMTP | 4.5 MR2 | 4.5 MR1a | 4.5 MR1a (English) EOS 02-28-2006 4.5 MR1A (Japanese) EOS 04-30-2006 |
| Wireless Security for Small Business (also called McAfee Wireless Guard) | End of Sale: June 30, 2007
Customers will be supported through the end of their current subscriptions. |
Operating Systems Supported by Command Line Scanners
| Supported OS | Released | End of Support | Comments |
|---|---|---|---|
| Microsoft | |||
| Microsoft Windows NT4 SP 6 (only), 2000, XP (32-bit only), 2003 (32-bit only), Vista (32-bit only) | Service Pack support is the latest & previous only unless specifically called out. | ||
| Microsoft Windows 98, and ME | |||
| Linux | |||
| 2.4, 2.6 kernels | Intel 32-bit distributions shipping with 2.4 and 2.6 production kernels, libc6 (glibc), gcc versions 3.2 onwards, and with libstdc++.so.5 installed. Intel 64-bit distributions are also supported with 2.6 kernel versions. | ||
| 2.2 kernels | Jan 2007 | Please note that the 4.40.0 command line versions of the McAfee Anti-Virus Engine will be the last release supporting Intel Linux Operating Systems running 2.2 kernels and older distributions shipping with gcc versions prior to version 3.2 and libstdc++ versions prior to version 5. | |
| Sun Solaris | |||
| 8, 9, 10 | Sparc only with the latest Solaris recommended OS patch cluster installed. | ||
| 7 | Jan 2007 | Please note that the 4.40.0 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the Sun Solaris 7 Operating System. | |
| Free BSD | |||
| 4.8, 4.9, 4.10, 4.11, 5.5, & 6.1 | Intel 32-bit only with legacy compatibility library libc.so.3 installed. | ||
| 4.3 to 4.7 | Jan 2008 | Please note that the 5100 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the FreeBSD 4.3 to 4.7 Operating Systems. | |
| IBM AIX | |||
| 5.2 & 5.3 | With latest maintenance packages installed. | ||
| 4.3.3 & 5.1 | Jan 2008 | Please note that the 5100 command line versions of the McAfee Anti-Virus Engine will be the last release supporting the IBM AIX 4.3.3 & 5.1 Operating Systems. | |
| HP UX | |||
| HP-UX 11.0, 11i and 11i v2 | For PA-RISC with the latest standard HP-UX patch bundles installed. | ||
When a service pack is released for a product, the product without the service pack is supported for six (6) months. After six months, only the product with the service pack is supported. See also General Policies, below.
| Utilities | Current Version | Previous Version | Comments |
|---|---|---|---|
| McAfee Installation Designer | 8.5 1.5 |
8.0 1.1 |
End of Life: McAfee Installation Designer 1.1 June 30, 2007 |
| SuperDAT Manager SuperDAT Manager is available only to Platinum Technical Support customers |
1.4 | 1.3.1 | 1.3.1 End of Support December 31 2002 |
| Virex Administrator | 1.4 |
General Policies
- When a new version of a product is released, the previous version is supported for at least 12 months.
- New virus signature files - DATs - (released weekly) and Engine upgrades are tested for compatibility with supported products. Older products, not included in the supported product matrix, are not tested for compatibility with new DATs or Engine upgrades. If you run a new Engine with a product not included in the supported product matrix, you are running an unsupported configuration.
- HotFixes (short-term 'fixes' for known product issues) and service packs are provided for the current product release only. Once end-of-life for a product or platform is announced, no further HotFixes or service packs will be released unless specifically included in the EOL plan. However, DAT and Engine support is provided until end-of-life.
Service Packs
- When a service pack is released for a product, the product without the service pack is supported for six (6) months. After six months, only the product with the service pack is supported.
- When a service pack is released for a product, new virus signature files are tested on the original release without the service pack for six months, as well as on the product with the service pack. After six months, compatibility testing is performed only on the product with the service pack.
- Please note that the Engine Support policy also applies to the VirusScan Command Line Scanner Products as they are dependent upon the engine.
9 February 9, 2004
NetShield NT 4.5 HFRU EOL Extension
With this message we are communicating an extension to the currently announced End of Life for NetShield NT with HFRU. The plan outlined below will provide you with data on what you can expect from McAfee in terms of support for this product during the end of life process.
Lifecycle Milestones
End of Sale: March 2003
Previously Announced End of Life (EOL): March 31, 2004
Previously Announced End of Support (EOS): March 31, 2004
End of Life Extension: September 30, 2004
End of Support Extension: September 30, 2004
Details
- Product:
- NetShield for NT 4.5 with HFRU was replaced by VirusScan Enterprise 7.0 in March of 2003. Effective 31, March 2003, McAfee no longer accepted orders for NetShield NT licenses. The product will no longer be available on the download website subsequent to the original End of Life date of March 31, 2004. If a customer with a legitimate license for NetShield NT 4.5 HRFU needs access to the product subsequent to this date they will be required to contact technical support for assistance.
- From March 31, 2004 through September 30, 2004 we will provide licensed customers with engine and .DAT support (testing) only. No hot fixes, service packs or new releases will be completed. The 4320 engine will be the last engine to support NetShield NT 4.5 HFRU.
- Customer's who have licenses for the product that extend past September 30, 2004 will use the product, after this date, at their own risk. VirusScan Enterprise 7.1 is a superior substitute for NetShield NT 4.5 and NetShield NT 4.5 licensees are entitled to use VirusScan Enterprise on their servers.
- Technical Support:
- Effective March 31, 2003, McAfee ceased to accept orders for NetShield NT 4.5 technical support. Technical support will be provided until the EOS date - September 30, 2004. No technical support will be provided after this date. Technical support will be limited to trouble shooting and best effort workarounds.
March 14, 2006:
VirusScan 4.5.1 - Notice of change in Hardware Requirements
When running the 5000 series engine with VirusScan 4.5.1 customers should be aware that the hardware requirements are as follows:
- Windows 98 only, 64Mb minimum, 96 Mb recommended
- Windows ME, 128 Mb minimum and 256Mb recommended.
ThreatScan End of Life
With this message we are communicating the end of life plan for ThreatScan 2.5 - all languages. The plan outlined below will provide you with data on what you can expect from McAfee in terms of support for this product during the end of life process.
Lifecycle Milestones
Last Product Released: ThreatScan 2.5, initially released in Sept 2003, was removed from the price list as a Standalone Product and bundled with ePolicy Orchestrator (ePO) 3.0 in Feb 2004.
Date of last Sale: with release of October 2004 price book
End of Life (EOL): concurrent with ePO 3.0.2 (Q405)
| Last product release ThreatScan 2.5 + ePO 3.0 February 2004 | Last orders accepted for licenses and Technical Support with release of October 2004 price book | End of Life / End of Support concurrent with ePO 3.0.2 (Q405) |
Details
- Product:
- ThreatScan 2.5 will not be bundled with ePO 3.5 when it is released in August 2004
- ThreatScan 2.5 does not support and is incompatible with ePO 3.5.
- ThreatScan 2.5 was removed from the price list and bundled with ePO 3.0 in February 2004. This is the last version of ThreatScan to be released by McAfee.
- Coincident with October 2004 price book, McAfee will no longer accept orders for ePO 3.0.2 with ThreatScan 2.5. All marketing references to ThreatScan will be removed from both ePO 3.5 hard copy and electronic distribution collateral.
- ePO 3.0.2 with ThreatScan 2.5 will continue to be available for download to customers with support contracts until support is concluded for ePO 3.0.2 (Q405).
- End-of-Life for ThreatScan 2.5 will be concurrent with the end-of-support for ePO 3.0.2 (Q405).
- ThreatScan 2.1 is incompatible with ePO 3.5. EOL for ThreatScan 2.1 has already been announced to be December 31, 2004.
- Technical Support:
- From the release of ePO 3.5 (August 23, 2004) through EOS for ePO 3.0.2 (Q405), technical support for ThreatScan 2.5 will be limited to trouble shooting, best effort workarounds, and module updates only. No changes of any type including module updates will be made after ThreatScan 2.5 EOL (Q405), subject to any negotiated Custom Support agreements.
- Custom Support will be available, subject to separately negotiated terms and conditions. Otherwise, customers who have licenses for the product that extend past EOL (Q405) will use the product at their own risk.
- Migration Path:
- System Compliance Profiler, an integrated module of ePO 3.x, and ePO 3.5's Rogue System Detection will incorporate key capabilities of ThreatScan, for example, Microsoft patch assessment and detection of rogue, unmanaged systems. Plans are in progress to provide customers with superior value and capabilities in 2005 and 2006.
