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United States
Offices
- McAfee Corporate Headquarters:
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- 3965 Freedom Circle
- Santa Clara, CA 95054
- USA
Customer Service
- Home and Home Office Customer Service
- Our Consumer Customer Service team is eager to help you via online chat, email, or telephone.
- You can reach our team by going to http://service.mcafee.com.
- Below is a list of just a few items that our team is ready to help you with:
- Refunds and Automatic Renewal Questions
- The Status of your Account
- Purchasing and Renewing
- Account Login (to download your product)
- Website Navigation
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- Phone: 1-866-736-3971
- Corporate Customer Service (For Business Users)
- Customer Service Department
- 5000 Headquarters Drive
- Plano, TX 75024
- USA
- Phone: 800-338-8754
- Website: Email Customer Service
- McAfee Total Protection Service
- Placing an Order
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- Phone: 1-888-VIRUS-NO
- McAfee Avert Labs
- Inquiries or Appeals from Vendors Regarding Detection of Software
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- Email: mb_vendor_questions@avertlabs.com
- Reseller Hotline
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- Phone: 888-511-8301
Technical Support
- Home and Home Office Technical Support
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- Our Consumer Technical Support team is standing by to help you via free online chat, community forums, and priority fee based phone technical support.
You can reach our team and our various self help options by going to http://service.mcafee.com.
Here is a list of just a few items that our team is ready to help you with:
- Installation Issues
- Virus Removal
- Frequently Asked Technical Questions
- Error Messages
- General Technical Questions
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- McAfee Corporate Technical Support:
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- Phone: 1-800-937-2237
- Website: Online Technical Support
- McAfee Total Protection Service
- For Online Technical Support: Log into McAfee Total Protection Service website here and submit an E-Care ticket
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- Website: https://www.mcafeeasap.com/intl/EN/asp_home/myaccount.asp
Sales
- McAfee - Businesses:
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- Phone: 1-888-VIRUS-NO
- Phone: 1-888-847-8766
- Encryption Solutions:
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- Email: ebssales@mcafee.com
- McAfee System Protection - McAfee Host Intrusion Prevention:
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- Phone: 800-338-8754
- Email: sales@mcafee.com
- State and Local Government:
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- Email: Government@mcafee.com
- Federal Government
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- Email: Intelgov@mcafee.com
- Email: DoDgov@mcafee.com
- Email: Civiliangov@mcafee.com
- McAfee Home User:
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- Phone: 1-866-622-3911
- Website: Buy Online
- McAfee Service Provider:
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- Email: McAfeeMSP@mcafee.com
- McAfee Network Protection - IntruShield:
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- Phone: 800-338-8754
- Email: sales@mcafee.com
- Healthcare:
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- Email: health@mcafee.com
- Partners:
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- Email: reseller_support@mcafee.com
- Education K-12:
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- Email: k12_education@mcafee.com
- Higher Education:
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- Email: higher_education@mcafee.com
Public Relations Contacts
- General media inquiries
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- Phone: 1-408-346-3607
- Email: press@mcafee.com
- Corporate and mid-market PR
- Tracy Ross
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- Phone: 1-408-346-5965
- Email: Tracy_Ross@mcafee.com
- Corporate and Avert Labs
- Joris Evers
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- Phone: 1-408-346-3310
- Email: Joris_Evers@mcafee.com
- Enterprise PR & Industry analyst relations
- Sal Viveros
Phone: 44 (0) 1753-217492
Sal_Viveros@mcafee.com
Erica Coleman
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- Phone: 1-408-346-5624
- Email: Erica_Coleman@mcafee.com
- Consumer PR
- Francie Coulter
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- Phone: 1-408-346-3436
- Email: Francie_coulter@mcafee.com
- Corporate Responsibility
- Douglas Sabo
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- Phone: 1-408-346-5272
- Email: Douglas_Sabo@mcafee.com
Professional Services
- McAfee Expert Services:
- For information or a quote regarding implementation services:
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- Email: consulting@mcafee.com
- Foundstone Professional Services:
- For information or a quote regarding security consulting:
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- Email: consulting@foundstone.com
- McAfee Product Education:
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- Phone: 866-210-2715
- Website: Course registration and schedule
- Email: education@mcafee.com
- Foundstone Security Training:
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- Phone: 877-913-6863
- Email: training@foundstone.com
