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Assess Your Risks
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Assess Your Risks
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To help McAfee's cybercrime experts identify your problem and provide the most appropriate assistance, describe the reason(s) you feel you might be a victim of a cybercrime. Please check all answers that apply.
There are unexplained charges or suspicious activity on one or more of my financial accounts, or there are indications that I am the victim of identity theft.
Financial fraud, identified by suspicious or unexplained charges, can happen from unsafe online transactions, from clicking on links that download malicious software onto your computer, or from the theft of your identity through other means.
My computer is not acting the way it normally does.
Choose this option if you have noticed any of these changes in the way your computer is functioning:
Your computer is running more slowly than usual,
Your computer is having difficulty shutting down or starting up
You are seeing more pop up ads
I responded to an email or website request for personal information and am now concerned that it might have been a scam.
In a typical illegitimate email or website request, victims receive emails that look like they are from a
reputable
credit card company, online retailer or bank. They suggest that there is a problem with an existing account and request account information or ask you to click on a link – something that
none
of your banks, retailers, or credit card companies should legitimately ask you to do.
I opened an attachment to an email and am now concerned that it might have be malicious.
My computer was lost or stolen.
I think I have been scammed by an online retailer or at an auction site.
There are certain steps you can take to protect yourself from fraudulent online sellers and report problems you may have encountered. For more information view our
Transact and Shop Securely
page.
I am worried that my child or I am being bullied or stalked in cyberspace.
If you or your child have received threats or offensive messages via the Internet, or if you suspect that someone is using the Internet to post offensive material about you, it is possible that you are a victim of cyberbullying or cyberstalking. There are steps you can take to address the problem. For more information view our
Internet Safety
page.
I am worried that my child or I have encountered an Internet predator.
If you are in immediate danger, contact local law enforcement or call 911 immediately. For non-emergencies or to get more information about police services for your particular situation, you can call 411 and ask for your local county or city police department non-emergency number. Finally, you can call 1-800-843-5678 cyber tip line maintained by the National Center for Missing and Exploited Children. For more information view our resources on
Internet Safety
.
None of the above