McAfee Technical Support Named Finalist in the 2006 American Business Awards(SM)

McAfee Technical Support Named Finalist in the 2006 American Business Awards(SM)

McAfee Recognized for Delivering Outstanding Service and Innovation

SANTA CLARA, Calif., May 16 /PRNewswire-FirstCall/ McAfee, Inc. (NYSE: MFE), the global leader in Intrusion Prevention and Security Risk Management, today announced that its Technical Support Organization has been named a finalist in the fourth annual American Business Awards in the "Best Support Organization" category.

The American Business Awards is the only national, all-encompassing business awards program honoring great performances in the workplace. Members of the American Business Awards' board of distinguished judges and advisors selected finalists from more than 1,500 nominations submitted from companies of all sizes and industries.

"McAfee is honored to receive national recognition as one of the best support organizations in the industry," said Michael Callahan, vice president of technical support business development at McAfee, Inc. "McAfee is dedicated to providing ongoing best in class service and support to help our customers achieve their business and security objectives."

The McAfee® Technical Support Organization helps to ensure that customers are protected from the constant threat of security attacks. This level of protection requires McAfee to continually implement new tools to better support its customers. Recently the McAfee Technical Support Organization launched the following support programs:

• McAfee Deployment Assistance Program assists customers and partners by providing remote product installation service, assisting with the configuration and providing expert guidance 24/7 post implementation
• McAfee Global Support Lab allows users, at the click of a mouse, to gain immediate access to McAfee's products in a safe and controlled environment for demonstration and trial purposes. The lab can also deliver custom configurations that reflect a specific customer's environment which can be used to test upgrade procedures and configurations prior to making changes in a production environment
• McAfee Virtual Technician is a Web-based self-diagnostic tool designed to fix common security problems users have with their PCs. After completing a system scan, users can take advantage of the AutoFix option to automatically resolve any issues

"Being named a finalist in The American Business Awards is an important achievement," said Michael Gallagher, founder and president of The Stevie Awards. "It means that independent business executives have agreed that the nominee is worthy of national recognition."

McAfee Technical Support provides proven security through comprehensive technical support programs that secure home users to multinational corporations across the globe. Customers receive unlimited access to McAfee's global support Web site, which features an extensive knowledge base and remediation tools. Additionally, customers can call one of McAfee's highly skilled and certified security specialists, who possess a wealth of knowledge and resources to meet customers' security needs 24 hours a day 7 days a week.

About The Stevie Awards

Hailed as "the business world's own Oscars" by the New York Post (April 27, 2005), Stevie Awards are conferred in three programs: The American Business Awards, The International Business Awards, and The Stevie Awards for Women Entrepreneurs. Honoring companies of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com

About McAfee, Inc.

McAfee, Inc., headquartered in Santa Clara, California and the global leader in Intrusion Prevention and Security Risk Management, delivers proactive and proven solutions and services that secure systems and networks around the world. With its unmatched security expertise and commitment to innovation, McAfee empowers home users, businesses, the public sector, and service providers with the ability to block attacks, prevent disruptions, and continuously track and improve their security. www.mcafee.com

NOTE: McAfee is a registered trademark of McAfee, Inc. and/or its affiliates in the United States and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. All other registered and unregistered trademarks herein are the sole property of their respective owners.

SOURCE McAfee, Inc.