{"id":126026,"date":"2021-08-12T13:23:47","date_gmt":"2021-08-12T20:23:47","guid":{"rendered":"\/blogs\/?p=126026"},"modified":"2025-06-08T23:57:03","modified_gmt":"2025-06-09T06:57:03","slug":"chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam","status":"publish","type":"post","link":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam\/","title":{"rendered":"Chipotle\u2019s Marketing Account Hacked: Protect Yourself From Phishing Lures"},"content":{"rendered":"

Over the past few years, food delivery apps have made it easy for people to get their favorite cuisines brought to their doorsteps.\u00a0In 2020, consumers grew\u00a0more\u00a0accustomed to the convenience of ordering\u00a0take-out\u00a0when dining in at restaurants was no longer an option.\u00a0But\u00a0as we look ahead into 2022,\u00a0this trend is here to stay.\u00a0According to a\u00a0new\u00a0<\/span>report by\u00a0ResearchAndMarkets<\/span><\/a>,\u00a0the global online food delivery services market will grow from $115.07 billion in 2020 to $126.91 billion\u00a0by the end of\u00a02021.<\/span>\u00a0<\/span><\/p>\n

To get the latest deals and news from their favorite restaurants, many consumers opt in to receiving marketing emails from the dining locations they frequent the most. One such restaurant is the popular fast-food chain Chipotle Mexican Grill, which has added <\/span>22.9 million consumers<\/span><\/a>\u00a0to its\u00a0loyalty program\u00a0since\u00a0launching\u00a0two years ago.\u00a0But customers who signed up to receive emails from Chipotle may have more to consider than\u00a0whether they choose queso or guacamole.\u00a0According to\u00a0<\/span>Bleeping Computer<\/span><\/a>, Chipotle\u2019s email vendor\u00a0Mailgun\u00a0was recently breached, which allowed hackers to take over the company\u2019s email marketing efforts\u00a0and reach out to unsuspecting\u00a0customers.<\/span>\u00a0<\/span><\/p>\n

Let\u2019s look at how this threat emerged and what consumers can do to help protect themselves from phishing and live a happy and safe digital life online.\u00a0<\/span>\u00a0<\/span><\/p>\n

How the Phishing Scam Works\u00a0<\/span><\/b>\u00a0<\/span><\/h2>\n

Many restaurant chains like Chipotle utilize a third-party vendor\u00a0to\u00a0engage\u00a0with\u00a0customers who sign up\u00a0to receive the latest updates. Chipotle\u00a0uses\u00a0Mailgun\u00a0to help\u00a0send, receive, and\u00a0track\u00a0its marketing emails. However, bad actors were able to hack into Chipotle\u2019s\u00a0Mailgun\u00a0account,\u00a0allowing them to send out phishing emails to recipients.\u00a0<\/span>\u00a0<\/span><\/p>\n

Under the guise of the\u00a0Chipotle\u00a0restaurant chain, cybercriminals\u00a0reportedly\u00a0sent\u00a0out at least 120 malicious emails within a three-day\u00a0period, luring Chipotle customers to malicious links. Most of the emails directed the unsuspecting\u00a0users to\u00a0credential-harvesting sites,\u00a0impersonating services\u00a0like a\u00a0Microsoft\u00a0365 login page.\u00a0Some messages even included malware attachments.<\/span>\u00a0<\/span><\/p>\n

Phishing\u2019s Impact on Consumer Security <\/span><\/b>\u00a0<\/span><\/h2>\n

Although phishing is by no means a new cyberthreat, criminals have made it more difficult to spot\u00a0scam\u00a0messages with their increasingly sophisticated tactics. Most scammers disguise themselves as major corporations or other trustworthy entities to trick you into willingly providing information like\u00a0your\u00a0website login credentials or, even worse, your credit card number.\u00a0But in Chipotle\u2019s case, cybercriminals were able to hack into the company\u2019s legitimate email marketing account, making it more difficult for consumers to spot the\u00a0scam.\u00a0<\/span>\u00a0<\/span><\/p>\n

As a consumer, what can you do to sidestep these stealthy tactics and continue to enjoy\u00a0your life online? Follow these tips to help safeguard your security:\u00a0<\/span>\u00a0<\/span><\/p>\n

1. Do your research<\/span><\/b>\u00a0<\/span><\/h4>\n

While phishing has been around for years, cybercriminals continuously make these scams more sophisticated in the hopes of tricking even the most seasoned online experts. That\u2019s why it\u2019s important to stay up to date on the latest phishing techniques so you know what to look out for. Doing a quick search on recent phishing scams every once in a while will help you better spot these cyberthreats well before you find them in your inbox.\u00a0<\/span>\u00a0<\/span><\/p>\n

2. Refrain from providing personal data<\/span><\/b>\u00a0<\/span><\/h4>\n

If you receive an email that appears to be from a business\u00a0you\u00a0subscribe to, but they are asking you for personal information, stop and think. Don\u2019t click on anything or take any direct action from the message.\u00a0Cybercriminals know that consumers tend to let their guard down when they think they are communicating with an entity that they trust, so play it safe and never assume anything.\u00a0Instead, go straight to the organization\u2019s website. This will prevent you from downloading\u00a0dangerous\u00a0content from\u202fphishing\u202flinks\u202for forking over money unnecessarily.<\/span>\u00a0<\/span><\/p>\n

3. Verify URLs in emails<\/span><\/b>\u00a0<\/span><\/h4>\n

If someone sends you a\u202fmessage\u202fwith a link, hover over the link without actually clicking on it. This will allow you to see a link preview. If the URL looks suspicious, don\u2019t interact with it and delete the\u202fmessage\u202faltogether.\u00a0<\/span>\u00a0<\/span><\/p>\n

4. Use a comprehensive security software<\/span><\/b>\u00a0<\/span><\/h4>\n

Use\u00a0a\u00a0security solution, like\u202f<\/span>McAfee Total Protection<\/span><\/a>, which can help protect devices against malware,\u202fphishing\u202fattacks, and other threats. It includes\u202f<\/span>McAfee\u00a0WebAdvisor<\/span><\/a>, which can help identify malicious websites.<\/span>\u00a0<\/span><\/p>\n

Stay Protected<\/span><\/b>\u00a0<\/span><\/h2>\n

Now that you know how to spot\u202fphishing\u202femails and what to do if you suspect scammers are targeting you, you\u2019re far less likely to fall for these schemes. Remember to be careful with your personal information when you use the internet and err on the side of caution whenever anybody asks you to divulge sensitive details about your identity, finances, or login information\u00a0\u2013 even if the message appears to be from a business you recognize.\u00a0<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Over the past few years, food delivery apps have made it easy for people to get their favorite cuisines brought…<\/p>\n","protected":false},"author":1228,"featured_media":126029,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[4145,4185],"coauthors":[7231],"class_list":["post-126026","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-privacy-identity-protection","tag-data-breach","tag-phishing"],"acf":[],"yoast_head":"\nChipotle\u2019s Marketing Account Hacked: Protect Yourself From Phishing Lures | McAfee Blog Chipotle\u2019s Marketing Account Hacked: Protect Yourself From Phishing Scam<\/title>\n<meta name=\"description\" content=\"Over the past few years, food delivery apps have made it easy for people to get their favorite cuisines brought to their doorsteps.\u00a0In 2020, consumers According to Bleeping Computer, Chipotle\u2019s email vendor Mailgun was recently breached, which allowed hackers to take over the company\u2019s email marketing efforts. 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Under the guise of the restaurant chain, cybercriminals sent out at least 120 malicious emails within a three-day time period using various tactics to harvest recipients\u2019 credentials. This article would further explain these tactics and provide readers with tools to protect themselves from similar phishing scams. Tips would include looking for telltale signs of phishing (even stealthy ones), refraining from providing personal data, and using a comprehensive security solution.\u202f\u202f","breadcrumb":{"@id":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam\/#primaryimage","url":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/08\/300x200_Chipotle.jpg","contentUrl":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/08\/300x200_Chipotle.jpg","width":300,"height":200},{"@type":"BreadcrumbList","@id":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/chipotles-marketing-account-hacked-protect-yourself-from-phishing-scam\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Blog","item":"https:\/\/www.mcafee.com\/blogs\/"},{"@type":"ListItem","position":2,"name":"Privacy & Identity Protection","item":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/"},{"@type":"ListItem","position":3,"name":"Chipotle\u2019s Marketing Account Hacked: Protect Yourself From Phishing Lures"}]},{"@type":"WebSite","@id":"https:\/\/www.mcafee.com\/blogs\/#website","url":"https:\/\/www.mcafee.com\/blogs\/","name":"McAfee Blog","description":"Internet Security News","publisher":{"@id":"https:\/\/www.mcafee.com\/blogs\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mcafee.com\/blogs\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mcafee.com\/blogs\/#organization","name":"McAfee","url":"https:\/\/www.mcafee.com\/blogs\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mcafee.com\/blogs\/#\/schema\/logo\/image\/","url":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2023\/02\/mcafee-logo.png","contentUrl":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2023\/02\/mcafee-logo.png","width":1286,"height":336,"caption":"McAfee"},"image":{"@id":"https:\/\/www.mcafee.com\/blogs\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/McAfee\/","https:\/\/x.com\/McAfee","https:\/\/www.linkedin.com\/company\/mcafee\/","https:\/\/www.youtube.com\/McAfee"]},{"@type":"Person","@id":"https:\/\/www.mcafee.com\/blogs\/#\/schema\/person\/f8bdc39e3b16d2e2570ece2073b2570a","name":"Vishnu Varadaraj","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mcafee.com\/blogs\/#\/schema\/person\/image\/4218d9114a5a31272a04c8be649b0a2b","url":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/02\/vishnu-varadaraj-96x96.jpg","contentUrl":"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/02\/vishnu-varadaraj-96x96.jpg","caption":"Vishnu Varadaraj"},"description":"Vishnu Varadaraj leads product development in the areas of mobile & desktop security services, identity platform and mobile threat research. 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