{"id":128818,"date":"2024-08-27T05:09:34","date_gmt":"2024-08-27T12:09:34","guid":{"rendered":"https:\/\/www.mcafee.com\/blogs\/?p=128818"},"modified":"2024-08-27T07:10:04","modified_gmt":"2024-08-27T14:10:04","slug":"how-to-talk-to-your-grandparents-about-cybersecurity","status":"publish","type":"post","link":"https:\/\/www.mcafee.com\/blogs\/family-safety\/how-to-talk-to-your-grandparents-about-cybersecurity\/","title":{"rendered":"How to Talk to Your Grandparents About Staying Safe Online"},"content":{"rendered":"<p>Reports filed with the U.S. Federal Trade Commission (FTC) put the risks in perspective \u2014 scammers squarely target older adults. In 2023, adults aged 60 and up filed over one-third of all fraud reports. Their reported losses? Close to $2 billion.<\/p>\n<p>While scammers target all age groups, older adults offer them a particular advantage. Technology and everyday internet use came along later in their lives. They didn\u2019t grow up with it like the rest of us did, making them less familiar with technology and more susceptible to attack. Moreover, their lifetime savings, home ownership, and retirement accounts make them attractive targets.<\/p>\n<p>That\u2019s much the case with our grandparents today. It\u2019s little wonder hackers, scammers, and thieves go after them.<\/p>\n<p><center><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-199476 size-full\" src=\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age.png\" alt=\"\" width=\"1084\" height=\"565\" srcset=\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age.png 1084w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age-300x156.png 300w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age-1024x534.png 1024w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age-768x400.png 768w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2021\/09\/reported-frauds-by-age-205x107.png 205w\" sizes=\"auto, (max-width: 1084px) 100vw, 1084px\" \/><\/center><\/p>\n<p style=\"text-align: center;\"><em>Figures courtesy of the FTC<\/em><\/p>\n<p>However, your grandparents have a big advantage working in their favor. You.<\/p>\n<h2><strong>A chat with your grandparents can keep them safer online<\/strong><\/h2>\n<p>Your knowledge, your expertise, and your overall comfort level with technology and the internet can help them steer clear of fraud. Have a chat about staying safe online. Or have a few chats over time. The advice you pass up can make all the difference.<\/p>\n<p>Here are a few ways you can start:<\/p>\n<ol>\n<li><strong> Talk about the latest online scams.\u00a0\u00a0<\/strong><\/li>\n<\/ol>\n<p>As the year rolls on, so do the scams. Every scam has its season, from tax scams early in the year to shopping scams during the holidays. Current events play in too. In the wake of natural disasters, phony relief scams make the rounds on the internet. Encourage\u00a0your grandparents\u00a0to\u00a0keep an eye on\u00a0the news for\u00a0the latest online scams so they have a better chance of recognizing fraudulent activity. Or better yet, give them a\u00a0call when you get word of a new data breach or scam.<\/p>\n<ol start=\"2\">\n<li><strong> Show them how to think like a cybercriminal.\u00a0<\/strong><\/li>\n<\/ol>\n<p>The secret to beating cybercriminals at their own game is to think like one. Encourage your grandparents to consider what can make them targets. Perhaps they have large retirement funds. Maybe their online bank account is secured with a password that they use for multiple online accounts. Have them think about how they\u2019ve made it easier for a crook to take advantage of them.\u00a0From there, they can tighten up their security as needed. A tool like our <a href=\"https:\/\/www.mcafee.com\/en-us\/antivirus\/protection-score.html?path=blogs\" target=\"_blank\" rel=\"noopener\">Protection Score<\/a> can do this for them. It stops weak points and offers solutions for shoring them up.<\/p>\n<ol start=\"3\">\n<li><strong> Strengthen their passwords.\u00a0<\/strong><\/li>\n<\/ol>\n<p>Each account should get its own strong, unique password. Which is a lot of work, given all the accounts we keep. A password manager can help. It creates and securely stores strong, unique passwords for every account. (No more sticky notes with passwords on the monitor.)<\/p>\n<p>Also, help them set up two-factor authentication on their accounts that offer it. It provides an extra layer of security, as it requires multiple forms of verification, such as a fingerprint scan or facial recognition. This, with strong, unique passwords, makes accounts terrifically tough to crack.<\/p>\n<ol start=\"4\">\n<li><strong> Show them how to spot phishing scams.<\/strong><\/li>\n<\/ol>\n<p>Hackers, scammers, and thieves all use phishing attacks to rope in victims. And today, they look increasingly convincing thanks to AI tools. And as we\u2019ve covered here on our blocks, scammers can easily clone voices \u00a0\u2014 \u00a0even faces\u2014on calls and video chats. Plenty more phishing attacks come by text, email, and phone calls. This is where your grandparents need to get savvy.<\/p>\n<p>If they receive an email that appears to be from a business\u00a0or even a family member, but they are asking them for\u00a0their Social Security Number, passwords,\u00a0or money, stop and think. Don\u2019t click on anything or take any direct action from the message.\u202fInstead, go straight to the organization\u2019s website\u00a0and verify that the message is legitimate with customer service.\u00a0If the message claims to be from a\u00a0family member asking for financial help, contact them directly to ensure it\u2019s not a\u00a0scammer\u00a0in disguise.\u00a0In all, make sure they show great caution any time a seemingly \u201curgent\u201d email, message, or call comes their way. Urgency is often a sign of a scam.<\/p>\n<ol start=\"5\">\n<li><strong> Set them up with comprehensive online protection.<\/strong><\/li>\n<\/ol>\n<p>Today\u2019s online protection goes far beyond antivirus. It protects people. Their devices, their identity, and their privacy.<\/p>\n<p>Comprehensive online protection like our McAfee+ plans keep them safe from hackers, scammers, and thieves in several ways. Consider this short list of what comprehensive online protection like ours can do for your grandparents:<\/p>\n<p><strong>Scam Protection<\/strong><\/p>\n<p>Is that email, text, or message packing a scam link? Our <a href=\"https:\/\/www.mcafee.com\/learn\/mcafee-scam-protection?path=blogs\" target=\"_blank\" rel=\"noopener\">scam protection<\/a> lets your grandparents know before they click that link. It uses AI to sniff out bad links. And if they click or tap on one, no worries. It blocks links to malicious sites.<\/p>\n<p><strong>Web protection<\/strong><\/p>\n<p>Like scam protection, our <a href=\"https:\/\/www.mcafee.com\/learn\/web-protection?path=blogs\" target=\"_blank\" rel=\"noopener\">web protection<\/a> sniffs out sketchy links while they browse. So say they stumble across a great-looking offer in a bed of search results. If it\u2019s a link to a scam site, they\u2019ll spot it. Also like scam protection, it blocks the site if they accidentally hit the link.<\/p>\n<p><strong>Transaction Monitoring<\/strong><\/p>\n<p>This helps them nip fraud in the bud. Based on the settings they provide, transaction monitoring keeps an eye out for unusual activity on credit and debit cards. That same monitoring can extend to retirement, investment, and loan accounts as well. It can further notify them if someone tries to change the contact info on their bank accounts or take out a short-term loan in their name.<\/p>\n<p><strong>Credit Monitoring<\/strong><\/p>\n<p>This is an important thing to do in today\u2019s password- and digital-driven world. <a href=\"https:\/\/www.mcafee.com\/learn\/credit-monitoring?path=blogs\" target=\"_blank\" rel=\"noopener\">Credit monitoring<\/a> uncovers any inconsistencies or outright instances of fraud in credit reports. Then it helps put your grandparents on the path to setting them straight. It further keeps an eye on their credit reports overall by providing you with notifications if anything changes in their history or score.<\/p>\n<p><strong>Personal Data Cleanup<\/strong><\/p>\n<p>This provides your grandparents with another powerful tool for protecting their privacy. <a href=\"https:\/\/www.mcafee.com\/learn\/personal-data-cleanup\/?path=blogs\" target=\"_blank\" rel=\"noopener\">Personal Data Cleanup<\/a> removes their personal info from some of the sketchiest data broker sites out there. And they\u2019ll sell those lines and lines of info about them to anyone. Hackers and spammers included. Personal Data Cleanup scans data broker sites and shows which ones are selling their personal info. From there, it provides guidance for removing your data from those sites. Further, when part of our McAfee+ Advanced and Ultimate, it sends requests to remove their data automatically.<\/p>\n<p><strong>Identity Theft Coverage &amp; Restoration<\/strong><\/p>\n<p>Say the unfortunate happens to your grandparents and they fall victim to identity theft. <a href=\"https:\/\/www.mcafee.com\/learn\/identity-theft-coverage?path=blogs\" target=\"_blank\" rel=\"noopener\">Our coverage and restoration plan<\/a> provides up to $2 million in lawyer fees and reimbursement for lawyer fees and stolen funds. Further, a licensed expert can help them repair their identity and credit. In all, this saves them money and their time if theft happens.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reports filed with the U.S. Federal Trade Commission (FTC) put the risks in perspective \u2014 scammers squarely target older adults&#8230;.<\/p>\n","protected":false},"author":1407,"featured_media":199491,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10670,12],"tags":[],"coauthors":[15735],"class_list":["post-128818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tips-tricks","category-family-safety"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Talk to Your Grandparents About Staying Safe Online | McAfee Blog How to Talk to Your Grandparents About Cybersecurity<\/title>\n<meta name=\"description\" content=\"Reports filed with the U.S. Federal Trade Commission (FTC) put the risks in perspective \u2014 scammers squarely target older adults. 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