{"id":169624,"date":"2023-05-18T01:33:52","date_gmt":"2023-05-18T08:33:52","guid":{"rendered":"https:\/\/www.mcafee.com\/blogs\/?p=169624"},"modified":"2024-11-20T01:40:02","modified_gmt":"2024-11-20T09:40:02","slug":"steer-clear-of-rip-offs-top-tips-for-safer-online-shopping","status":"publish","type":"post","link":"https:\/\/www.mcafee.com\/blogs\/internet-security\/steer-clear-of-rip-offs-top-tips-for-safer-online-shopping\/","title":{"rendered":"Steer Clear of Rip-offs: Top Tips for Safer Online Shopping"},"content":{"rendered":"<p><span data-contrast=\"none\">Everyone loves a great deal when they shop online. Until they discover it\u2019s a rip-off.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Social media ads for vintage wear. Website ads for home entertainment gear. Search ads for handbags. Some of these ads aren&#8217;t what they seem. Instead of leading you to deals on a trustworthy ecommerce site, the ads take you to a bogus page designed to steal your money and personal info.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Unfortunately, it happens. And <\/span><a href=\"https:\/\/www.statista.com\/statistics\/1273177\/ecommerce-payment-fraud-losses-globally\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">one global report<\/span><\/a><span data-contrast=\"none\"> estimated that online shoppers lost $41 billion to fraud in 2022. How do scammers pull it off? With the same tools that legitimate businesses use.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Let\u2019s look at how they do it and how you can steer clear of their tricks.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Organized cybercrime in your cart<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"none\">Many of today\u2019s scammers <\/span><a href=\"https:\/\/www.europol.europa.eu\/publications-events\/main-reports\/internet-organised-crime-threat-assessment-iocta-2019\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">work in organized fashion<\/span><\/a><span data-contrast=\"none\">. They oversee large cybercrime operations that run much like a business. They employ web designers, coders, marketing teams, and customer call centers that mimic a genuine online retailer. Which makes sense. The more they can look and act like the real thing, the more likely they can lure victims into their online stores.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Smaller bands of scammers get in on this action as well. Just as a small business can easily create an online store with any number of off-the-shelf services and solutions, so can a couple of scammers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">In this way, scammers large and small can readily create a professional-looking website, create effective ads to drive traffic to it, and collect financial information from there.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Yet, some scammers don\u2019t steal financial information outright. They might indeed ship you the goods, but they won\u2019t be the goods you ordered. They\u2019re counterfeit. And it might be part of <\/span><span data-contrast=\"auto\">a large-scale operation that exploits child workers.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Whether they\u2019re out to steal your money or sell you knockoff goods, online shopping scams tend to ramp up around gift-giving seasons. They\u2019ll bait shoppers with hard-to-find items, tout steep discounts on other popular items, and otherwise play into the rush of holiday gift buying. Yet they crop up year-round as well. Really, any time you shop is a time to be on the lookout for them.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"none\">Top tips for safer shopping online<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<h3><b><span data-contrast=\"auto\">1. Stick with known, legitimate retailers online.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">This is a great piece of advice to start with. Directly typing in the correct address for online stores and retailers is a prime way to avoid scammers online. In the case of retailers that you don\u2019t know much about, the U.S. Better Business Bureau (BBB) asks shoppers to do their research. <\/span><span data-contrast=\"none\">Ensure<\/span><span data-contrast=\"auto\"> that the retailer has a good reputation. <\/span><a href=\"https:\/\/www.bbb.org\/search?__cf_chl_tk=Yco21flTe6BFFSJPwFzLKeiEcsrt1jGHXtF29J1GMqw-1732095441-1.0.1.1-HTWC4iKMc3E714J7_FbSlshVPhCMJlyCHAo.9udeej0\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">The BBB makes that easier with a listing of retailers<\/span><\/a><span data-contrast=\"auto\"> you can search by typing in their name.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Also in the U.S., you can visit the website of your state\u2019s Secretary of State. There you can search for the business in question, learn when it was founded, if it\u2019s still active, or if it exists at all. For businesses based in a state other than your own, you can visit that state\u2019s Secretary of State website for information. For a state-by-state list of Secretaries of State, you can <\/span><a href=\"https:\/\/search-sos.org\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">visit the Secretary of State Corporate Search page here<\/span><\/a><span data-contrast=\"none\">.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">For a listing of businesses with international locations, organizations like <\/span><a href=\"https:\/\/www.spglobal.com\/ratings\/en\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">S&amp;P Global Ratings<\/span><\/a><span data-contrast=\"none\"> and the <\/span><a href=\"https:\/\/www.dnb.com\/\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">Dun and Bradstreet Corporation<\/span><\/a><span data-contrast=\"none\"> can provide background information.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">2. Research new sellers for their history and reviews.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Never heard of that retailer before? See when they launched their website. A relatively new site might be a sign that it\u2019s part of a scam.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A quick visit to the <\/span><a href=\"https:\/\/lookup.icann.org\/en\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">ICANN<\/span><\/a><span data-contrast=\"auto\"> (Internet Corporation for Assigned Names and Numbers) website can show you certain background information for any website you type in. Given how quickly and easily scammers can register and launch a website, this kind of information can help you sniff out a scam.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Of course, it <\/span><span data-contrast=\"none\">might<\/span><span data-contrast=\"auto\"> also indicate a new business that\u2019s entirely legitimate, so a little more digging is called for. That\u2019s where reviews come in. Aside from the resources listed above, a simple web search of \u201c[company name] reviews\u201d or \u201c[company name] scam\u201d can help you find out if the retailer is legit.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">3. Look for the lock icon in your browser when you shop.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Secure websites begin their <\/span><span data-contrast=\"none\">addresses<\/span><span data-contrast=\"auto\"> with \u201chttps,\u201d not just \u201chttp.\u201d That extra \u201cs\u201d stands for \u201csecure,\u201d which means that it uses a secure protocol for transmitting sensitive info like passwords, credit card numbers, and the like over the internet. It often appears as a little padlock icon in the address bar of your browser, so double-check for that. If you don\u2019t see that it\u2019s secure, it\u2019s best to avoid making purchases on that website.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">4. Pay with a credit card instead of your debit card.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Credit cards offer fraud protections that debit cards <\/span><span data-contrast=\"none\">don&#8217;t<\/span><span data-contrast=\"auto\">. Another key difference: when fraud occurs with a debit card, you fight to get your money back\u2014it\u2019s gone straight out of your account. With a credit card, the issuer fights to get their money back. They\u2019re the ones who take the financial hit.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Additionally, in the U.S., the Fair Credit Billing Act offers the public protection against fraudulent charges on credit cards. The act gives citizens the power to dispute charges over $50 for goods and services that were never delivered or otherwise billed incorrectly. Note that many credit card companies have their own policies that improve upon the Fair Credit Billing Act as well. However, debit cards aren\u2019t afforded the same protection under the Act. Avoid using a debit card while shopping online and use your credit card instead.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">5. Use two-factor authentication on your accounts.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Two-factor authentication is an extra layer of defense on top of your username and password. It adds a one-time-use code to access your login procedure, typically sent to your smartphone by text or call. Together, that makes it tougher for a crook to hack your account. If any of your accounts support two-factor authentication, the few extra seconds it takes to set up is more than worth the big boost in protection you\u2019ll get.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">6. Use a VPN if you\u2019re shopping on public Wi-Fi.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"auto\">Public Wi-Fi in coffee shops and other public locations can expose your private surfing to prying eyes because those networks are open to all. A virtual private network (VPN) encrypts your browsing, shopping, and other internet traffic. That makes it secure from bad actors who try to intercept your data on public Wi-Fi, which can include your passwords and credit card numbers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"auto\">7. Protect your devices for shopping.<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h3>\n<p><a href=\"https:\/\/www.mcafee.com\/en-us\/identity-theft\/protection.html?path=blogs\" target=\"_blank\" rel=\"noopener\"><span data-contrast=\"none\">A complete suite of online protection software like McAfee+ can offer layers of extra security<\/span><\/a><span data-contrast=\"auto\"> while you shop. It includes web browser protection that can block malicious and <\/span><span data-contrast=\"none\">questionable<\/span><span data-contrast=\"auto\"> links that <\/span><span data-contrast=\"none\">might<\/span><span data-contrast=\"auto\"> lead you down the road to malware or a phishing scam\u2014 along with a password manager that can create and securely store strong, unique passwords.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Avoiding shopping rip-offs on social media<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Social media has made it easier for sellers large and small to reach customers online. It\u2019s made it easier for scammers to reach victims too.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">If you\u2019re on social media, you\u2019ve certainly seen your share of ads. Some are from companies and retailers you know and trust. Yet more are from names <\/span><span data-contrast=\"none\">you&#8217;ve<\/span><span data-contrast=\"auto\"> likely never heard of. They might be legitimate businesses, yet they might be fronts for a convincing-looking scam.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">These ads end up on social media the same way ads from legitimate businesses do, by way of social media ad platforms. Social media companies created these platforms so advertisers can reach millions of individual users based upon their age group, hobbies and interests, past purchases, and so on.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">For example, a scammer <\/span><span data-contrast=\"none\">might<\/span><span data-contrast=\"auto\"> target younger shoppers with an interest in retro fashion. From there, the scammer <\/span><span data-contrast=\"none\">can<\/span><span data-contrast=\"auto\"> narrow that down to target people who live in metropolitan areas who like <\/span><span data-contrast=\"none\">1980s<\/span><span data-contrast=\"auto\"> memorabilia. The scammers then create an ad that takes that audience to <\/span><span data-contrast=\"none\">a phony<\/span><span data-contrast=\"auto\"> website loaded with bogus t-shirts, coats, and bags.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">All of it costs relatively little. A small ad budget of a few hundred dollars can give scammers exposure to millions of potential victims.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The best way to avoid getting stung by these sites is to do your homework. Seek out the company\u2019s track record. Look for reviews. And if you\u2019re unsure, take a pass. Don\u2019t shop with that company.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2><b><span data-contrast=\"auto\">Buyer be wary \u2026<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Shopping scams can look and feel rather sophisticated today. With a host of low-cost and easy-to-use tools for publishing and advertising online, scammers of all sizes can create bogus shopping experiences that look convincing.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So buyers be wary. Before you click or tap on that ad, do some research. <\/span><span data-contrast=\"none\">Determine<\/span><span data-contrast=\"auto\"> if the company is legitimate, if it\u2019s had complaints waged against it, and how those complaints were resolved. And always use your credit card. It offers the best consumer protections you have in the event you do end up getting scammed.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Everyone loves a great deal when they shop online. Until they discover it\u2019s a rip-off.\u00a0 Social media ads for vintage&#8230;<\/p>\n","protected":false},"author":674,"featured_media":169625,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10661],"tags":[15812,5163,6661],"coauthors":[3973],"class_list":["post-169624","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-internet-security","tag-online-safety-scams","tag-online-scams","tag-shopping-scams"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Steer Clear of Rip-offs: Top Tips for Safer Online Shopping | McAfee Blog<\/title>\n<meta name=\"description\" content=\"Everyone loves a great deal when they shop online. Until they discover it\u2019s a rip-off.\u00a0 Social media ads for vintage wear. 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