{"id":89336,"date":"2018-06-05T13:44:51","date_gmt":"2018-06-05T20:44:51","guid":{"rendered":"https:\/\/securingtomorrow.mcafee.com\/?p=89336"},"modified":"2025-08-13T01:28:10","modified_gmt":"2025-08-13T08:28:10","slug":"26-million-ticketfly-customers-data-compromised-in-massive-breach","status":"publish","type":"post","link":"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/","title":{"rendered":"26 Million Ticketfly Customers\u2019 Data Compromised in Massive Breach"},"content":{"rendered":"<p>When we find out our favorite artist is coming to town, we immediately head to the web to snatch up a ticket to their show. This where ticket distribution services, such as Ticketmaster and TicketFly, become handy, as they allow us to easily input our information to claim a spot for the show. But as of this week, users of the latter company are unfortunately now dealing with that very information being <a href=\"http:\/\/fortune.com\/2018\/06\/05\/ticketfly-hack-exposed-data\/\" target=\"_blank\" rel=\"noopener\">compromised<\/a> by a massive data breach. In fact, Troy Hunt, founder of \u201cHave I Been Pwned,\u201d discovered that a hacker posted several Ticketfly database files to a public server online.<\/p>\n<p><a href=\"https:\/\/www.engadget.com\/2018\/06\/04\/ticketfly-hack-email-home-address-phone-numbers\/\" target=\"_blank\" rel=\"noopener\">This attack<\/a> first began with an unnamed hacker informing Ticketfly of a security vulnerability and demanding a ransom of one bitcoin to reveal the flaw and help fix it. This threat was met with no response. Following which, the hacker then\u00a0defaced the site,\u00a0prompting the company to take it offline, and stole piles of Ticketfly customer data in the process.<\/p>\n<p>In addition to a whopping 26 million email addresses, this stolen data includes users&#8217; names, phone numbers, home and billing addresses. As of now, no financial information has been published publicly by the hacker, but he or she has threatened to post more data if they are not paid their ransom.<\/p>\n<h2>Tips to Secure Your Personal Information<\/h2>\n<p>So, with this personal information out in the open and potentially more still to come, what can these Ticketfly customers do to ensure they protected their data? Start by following these tips:<\/p>\n<ul>\n<li><strong>Keep an eye out for sketchy emails<\/strong>. One way cybercriminals can leverage stolen emails is by using the list for phishing email distribution. If you see something sketchy or from an unknown source in your email inbox, be sure to avoid clicking on any links provided. Better to just delete the email entirely.<\/li>\n<li><strong>Set up an alert<\/strong>. Though this hacker has not published financial data, that doesn\u2019t mean he or she may not still have it on hand. Therefore, if you\u2019re a Ticketfly user, it\u2019s best to proactively place a fraud alert on your credit so that any new or recent requests undergo scrutiny. This also entitles you to extra copies of your credit report so you can check for anything suspicious. If you find an account you did not open, report it to the police or Federal Trade Commission, as well as the creditor involved so you can close the fraudulent account.<\/li>\n<li><strong>Invest in an identity theft solution<\/strong>. With this breach, Ticketfly users may be faced with the possibility of identity theft. That\u2019s precisely why they should leverage an identity theft solution such as\u00a0<a href=\"https:\/\/www.mcafee.com\/consumer\/en-us\/microsite\/identity-protection\/overview.html?culture=EN-US&amp;cid=210317&amp;pir=1\" target=\"_blank\" rel=\"noopener\">McAfee Identity Theft Protection<\/a>, which allows users to take a proactive approach to protecting their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.<\/li>\n<\/ul>\n<p>And, of course, to stay on top of the latest consumer and mobile security threats, be sure to follow\u00a0<a href=\"https:\/\/twitter.com\/garyjdavis\" target=\"_blank\" rel=\"noopener\">me<\/a>\u00a0and\u00a0<a href=\"https:\/\/twitter.com\/McAfee_Home\" target=\"_blank\" rel=\"noopener\">@McAfee_Home<\/a>\u00a0on Twitter, listen to our podcast\u00a0<a href=\"https:\/\/geo.itunes.apple.com\/podcast\/us\/id1257232208?mt=2&amp;at=1010lbVy&amp;ct=mcafeehackable_GaryBlog_EndBlurb\" target=\"_blank\" rel=\"noopener\"><em>Hackable?<\/em><\/a>\u00a0and \u2018Like\u2019 us on\u00a0<a href=\"https:\/\/www.facebook.com\/McAfee\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-43387 alignleft\" src=\"https:\/\/securingtomorrow.mcafee.com\/wp-content\/uploads\/gary1.jpg\" alt=\"\" width=\"150\" height=\"150\" srcset=\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1.jpg 150w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1-32x32.jpg 32w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1-64x64.jpg 64w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1-96x96.jpg 96w, https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1-128x128.jpg 128w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When we find out our favorite artist is coming to town, we immediately head to the web to snatch up&#8230;<\/p>\n","protected":false},"author":674,"featured_media":217168,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10667,10661,13],"tags":[4145,32],"coauthors":[3973],"class_list":["post-89336","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-security-news","category-internet-security","category-privacy-identity-protection","tag-data-breach","tag-data-protection"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>26 Million Ticketfly Customers\u2019 Data Compromised in Massive Breach | McAfee Blog<\/title>\n<meta name=\"description\" content=\"When we find out our favorite artist is coming to town, we immediately head to the web to snatch up a ticket to their show. This where ticket distribution services, such as Ticketmaster and TicketFly, become handy, as they allow us to easily input our information to claim a spot for the show\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"26 Million Ticketfly Customers\u2019 Data Compromised in Massive Breach | McAfee Blog\" \/>\n<meta property=\"og:description\" content=\"When we find out our favorite artist is coming to town, we immediately head to the web to snatch up a ticket to their show. This where ticket distribution services, such as Ticketmaster and TicketFly, become handy, as they allow us to easily input our information to claim a spot for the show\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/\" \/>\n<meta property=\"og:site_name\" content=\"McAfee Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/McAfee\/\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/McAfee\/\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-05T20:44:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-13T08:28:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/gary1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"150\" \/>\n\t<meta property=\"og:image:height\" content=\"150\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"McAfee\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@McAfee\" \/>\n<meta name=\"twitter:site\" content=\"@McAfee\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"McAfee\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/\"},\"author\":{\"name\":\"McAfee\",\"@id\":\"https:\/\/www.mcafee.com\/blogs\/#\/schema\/person\/47851fdb92fad9456152405839c92efa\"},\"headline\":\"26 Million Ticketfly Customers\u2019 Data Compromised in Massive Breach\",\"datePublished\":\"2018-06-05T20:44:51+00:00\",\"dateModified\":\"2025-08-13T08:28:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/\"},\"wordCount\":515,\"publisher\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2025\/08\/shutterstock_2388818593-copy.jpg\",\"keywords\":[\"Data Breach\",\"data protection\"],\"articleSection\":[\"Security News\",\"Internet Security\",\"Privacy &amp; Identity Protection\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/\",\"url\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/\",\"name\":\"26 Million Ticketfly Customers\u2019 Data Compromised in Massive Breach | McAfee Blog\",\"isPartOf\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.mcafee.com\/blogs\/privacy-identity-protection\/26-million-ticketfly-customers-data-compromised-in-massive-breach\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.mcafee.com\/blogs\/wp-content\/uploads\/2025\/08\/shutterstock_2388818593-copy.jpg\",\"datePublished\":\"2018-06-05T20:44:51+00:00\",\"dateModified\":\"2025-08-13T08:28:10+00:00\",\"description\":\"When we find out our favorite artist is coming to town, we immediately head to the web to snatch up a ticket to their show. 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