System Requirements
McAfee® Safe Family

Operating Systems

 

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported

Operating Systems

 

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported

Operating Systems

 

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported

Operating Systems

 

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported

Operating Systems

 

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported

Supported Devices

 

  • All major laptop and desktop brands running Windows, such as Dell, HP, Acer, Lenovo, Sony, Asus, Toshiba & Samsung

Participating Countries

 

  • Australia, Canada, France, Germany, India, Italy, Luxembourg, Malaysia, New Zealand, Netherlands, Philippines, Singapore, Spain, Switzerland, United Kingdom & United States

Other Requirements

 

  • English language only
  • Available in limited countries, check your country’s website for availability
  • Valid for single service incident
  • Internet connection required (high-speed connection for optimal service level)
Tune-up for PC

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later

Supported Devices

 

  • All major laptop and desktop brands running Windows

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Express Installation for all Software & Apps

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later

Supported Devices

 

  • All major laptop and desktop brands. Includes All versions of Apple MacBook, MacBook Air, MacBook Pro, iMac, Mac Pro & Mac mini

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
PC and Mac Troubleshooting

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later

Supported Devices

 

  • All major laptop and desktop brands running Windows

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Set-Up for Home Networks

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later

Supported Devices
 

  • All major router brands such as Netgear, Asus, D-Link, Cisco, Linksys & Apple

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

System Requirements
 

  • Working router
  • Active Internet connection
  • LAN cables
  • Internet configuration setting from your Internet Service Provider (ISP)

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for PC

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later

Supported Devices

 

  • All major laptop and desktop brands running Windows

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for Mac

Operating Systems
 

  • Macintosh OS X Tiger (Version 10.4) or later

Supported Devices

 

  • All versions of Apple MacBook, MacBook Air, MacBook Pro, iMac, Mac Pro & Mac mini

Supported Browsers
 

  • Safari
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • Mac Messenger with supported accounts like AOL Messenger, Google Talk, Yahoo! & Jabber

System Requirements

 

  • 1 GHZ processor or higher
  • 1 GB RAM or higher
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Device Setup

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later

Supported Devices

 

  • All All major printer or scanner brands like HP, Cannon, Xerox, Brother & Epson
  • Personal music players like iPod and other branded MP3 or MP4 players

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for Smartphone or Tablet

Operating Systems

 

  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later

Supported Devices

 

  • All major smartphone & tablet brands

Supported Browsers

 

  • Internet Explorer
  • iOS Safari Browser
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
McAfee Concierge Platinum

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later

Supported Devices

 

  • All major laptop and desktop brands (including Apple Mac)
  • All major smartphone & tablet brands
  • All major printer or scanner brands
  • Personal music devices (iPod/MP3/MP4 players)

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • One year unlimited access subscription service for 2 computers and up to 4 connected devices
  • Includes McAfee TechMate (PC Optimization Tool)
McAfee Concierge Gold

Operating Systems

 

  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later

Supported Devices

 

  • All major laptop and desktop brands running Windows
  • All major laptop and desktop brands (including Apple Mac)
  • All major smartphone & tablet brands
  • All major printer or scanner brands
  • Personal music devices (iPod/MP3/MP4 players)

Supported Browsers

 

  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera

Supported Email

 

  • POP3, MAPI & Webmail

Supported Instant Messaging

 

  • AOL, Yahoo, Windows, & MSN

System Requirements

 

  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices

Other Requirements

 

  • English language only
  • Available in US, Canada & UK
  • One year unlimited access subscription service for 1 computer and up to 4 connected devices
  • Includes McAfee TechMate (PC Optimization Tool)
Virus Protection Pledge
Operating System
 
  • Microsoft Windows 10, 8.1, 8.0 and 7.0 (32- and, 64bit)
  • Mac OS X 10.8 or later
  • Google Android smartphones and tablets 4.0 or higher
  • Apple iOS 8 or later
Eligible Products
 
  • McAfee Total Protection
  • McAfee LiveSafe
  • McAfee Internet Security
  • McAfee AntiVirus
  • McAfee AntiVirus Plus

Participating Countries

 

  • United States, Canada, United Kingdom, Australia, New Zealand, India, Philippines, Singapore & Malasysia
Other Requirements
 
  • English language only
  • Eligible Product must be enrolled in Automatic Renewal
  • Available in limited countries, check your country’s website for availability
  • Internet connection required for Virus Removal Service (high-speed connection for optimal service level)