McAfee Virus Removal Service

Computer Infected? We'll fix it!

Per Incident

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Overview

With McAfee Virus Removal Service, our security expert can remotely access your PC and clean it of all viruses, spyware and any other threats or annoying programs hiding in your PC while you watch their every move, in real time.

  • Instant - Security experts are available 24x7 to eliminate viruses, Trojans, spyware, rootkits and other malware from your PC.
  • Remote - You can sit back and relax while the complete service is delivered remotely via an Internet connection to your home.
  • Intelligent - Receive security advice from McAfee virus experts, who will show you how to receive regular security updates for commonly used applications. This will help you avoid future malware problems.

How It Works

3 Easy Steps

McAfee Security Expert takes control of the computer remotely

McAfee will scan the PC, Identify any unwanted applications or malware and remove them.

PC cleaned and secured

30-Day Money Back Guarantee

  • If for any reason you are not 100% satisfied, just let us know within 30 days of purchase and get a full refund. That is risk-free protection.

Details

Operating System

  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit)
  • **Windows Enterprise not supported

Internet Connection Required

  • High-speed connection recommended

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Not all features are available for all operating systems. Some features require additional configuration and/or hardware. To find out if your device is supported, go to: System Requirements

†License applies to personal use on supported devices you own during your subscription; see system requirements for details.

Other names and brands may be claimed as the property of others.

*Virus Protection Pledge (VPP): To be eligible for VPP, you must be actively enrolled in our auto-renewal service with a qualifying product installed. If we cannot remove a virus from a device we support (see VPP System Requirements), we’ll refund—for the current term of your subscription—the actual amount you paid for the qualifying product, or the value of the qualifying product if it was included in a bundle (see terms of service for details), less any discounts, rebates, refunds, shipping, handling or taxes. The refund does not apply to any damage or loss caused by a virus—we strongly recommend that you always backup your data to prevent data loss. Refer to our terms of service for details: mcafee.com/pledge.

McAfee is part of Intel Security.

© Intel Corporation and McAfee, Inc.