Question 1

What is identity theft?

Accepted Answer

Identity theft refers to the unauthorized use of an individual's personal identifying information (PII), such as name, social security number, bank information, and other related sensitive information that can compromise a person's privacy, security, and financial assets.

Question 2

How do I protect myself from identity theft?

Accepted Answer

You can protect yourself against identity theft by securing your personal information -- online and offline. Make sure to engage in best practices such as using strong passwords, protecting your devices with updated security software, monitoring your bank transactions, securing your personal documents, and minimizing the amount of information you share online. ​For proactive protection, McAfee® Identity Protection Service can actively monitor your sensitive information and give step-by-step guidance when you need it the most.

Question 3

What should I do if I’m a victim of identity theft?

Accepted Answer

Begin by analyzing the situation and reviewing the compromised information. Then, notify the relevant authorities, such as your bank, insurance agency, a local police station, or a national cybercrime complaint center. While the relevant authorities are helping you with the case, check and secure your financial accounts, devices, and proof of identity. ​McAfee Total Protection Ultimate plans include identity theft insurance to cover up to $1,000,000 of qualifying losses, and hands-on restoration support to help you reclaim your identity. Identity theft insurance not available to McAfee Security for T-Mobile subscribers in the State of NY or Puerto Rico due to regulatory compliance.

Question 4

What is the most common form of identity theft?

Accepted Answer

The most common form of identity theft is financial identity theft, which refers to any type of theft when someone uses another individual’s information for financial gain. Some examples are New Account Fraud, Account Takeover Fraud, Business Identity Theft, and Tax-Related Identity Theft.

Question 5

How do I prove I was a victim of identity theft?

Accepted Answer

You must report identify theft to the FTC at https://www.identitytheft.gov/#/assistant or 1-877-438-4338. Prepare your personal identity documents such as ID cards or SSN to verify your name, utility bill/mortgage statement for address verification, along with bank or credit card statements to show where fraudulent transactions took place. The identify theft report proves to businesses that your identity has been stolen.

Question 6

How do I access my identity protection?

Accepted Answer

You can access and manage your identity protection on protection.mcafee.com.

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Personalized Protection

AI-Powered Technology

24/7 Customer Assistance

30-Day Money-Back
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Personalized
Protection

AI-Powered
Technology

24/7 Customer
Assistance