System Requirements

McAfee® TechCheck

McAfee® Identity Theft Protection Essentials

McAfee® Identity Theft Protection Standard

McAfee® Identity Theft Protection Plus

McAfee® Identity Theft Protection Premium

Operating Systems
  • Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit) **Windows Enterprise not supported
Supported Devices
  • All major laptop and desktop brands running Windows, such as Dell, HP, Acer, Lenovo, Sony, Asus, Toshiba & Samsung
Participating Countries
  • Australia, Canada, France, Germany, India, Italy, Luxembourg, Malaysia, New Zealand, Netherlands, Philippines, Singapore, Spain, Switzerland, United Kingdom & United States
Other Requirements
  • English language only
  • Available in limited countries, check your country’s website for availability
  • Valid for single service incident
  • Internet connection required (high-speed connection for optimal service level)
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
Supported Browsers
  • Microsoft Internet Explorer 10.0 or later
  • Microsoft Edge (Windows 10 only, Fall Creators Update required)
  • Mozilla Firefox
  • Google Chrome
Tune-up for PC
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
Supported Devices
  • All major laptop and desktop brands running Windows
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Express Installation for all Software & Apps
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
Supported Devices
  • All major laptop and desktop brands. Includes All versions of Apple MacBook, MacBook Air, MacBook Pro, iMac, Mac Pro & Mac mini
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
PC and Mac Troubleshooting
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
Supported Devices
  • All major laptop and desktop brands running Windows
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Set-Up for Home Networks
Supported Devices
  • All major router brands such as Netgear, Asus, D-Link, Cisco, Linksys & Apple
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
System Requirements
  • Working router
  • Active Internet connection
  • LAN cables
  • Internet configuration setting from your Internet Service Provider (ISP)
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for PC
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 &  64 bit) with Service Pak 2 (SP2) or later
Supported Devices
  • All major laptop and desktop brands running Windows
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for Mac
Operating Systems
  • Macintosh OS X Tiger (Version 10.4) or later
Supported Devices
  • All versions of Apple MacBook, MacBook Air, MacBook Pro, iMac, Mac Pro & Mac mini
Supported Browsers
  • Safari
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • Mac Messenger with supported accounts like AOL Messenger, Google Talk, Yahoo! & Jabber
System Requirements
  • 1 GHZ processor or higher
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Device Setup
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 & 64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later
Supported Devices
  • All major printer or scanner brands like HP, Cannon, Xerox, Brother & Epson
  • Personal music players like iPod and other branded MP3 or MP4 players
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
Setup for Smartphone or Tablet
Operating Systems
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later
Supported Devices
  • All major smartphone & tablet brands
Supported Browsers
  • Internet Explorer
  • iOS Safari Browser
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • Valid for single service incident
McAfee® Concierge Platinum
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 & 64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later
Supported Devices
  • All major laptop and desktop brands (including Apple Mac)
  • All major smartphone & tablet brands
  • All major printer or scanner brands
  • Personal music devices (iPod/MP3/MP4 players)
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • One year unlimited access subscription service for 1 computer and up to 4 connected devices
  • Includes McAfee TechMate (PC Optimization Tool)
McAfee® Concierge Gold
Operating Systems
  • Windows 10, 8.1, 8 and 7 (32 & 64 bit)
  • Windows Vista and XP (32 & 64 bit) with Service Pak 2 (SP2) or later
  • Macintosh OS X Tiger (Version 10.4) or later
  • Google Android 2.1 or later
  • Apple iOS 3.0 or later
  • Windows Mobile 6 or later
Supported Devices
  • All major laptop and desktop brands running Windows
  • All major laptop and desktop brands (including Apple Mac)
  • All major smartphone & tablet brands
  • All major printer or scanner brands
  • Personal music devices (iPod/MP3/MP4 players)
Supported Browsers
  • Microsoft Internet Explorer 6.0 or later
  • Microsoft Edge
  • Mozilla Firefox 3.5 or later
  • Google Chrome 6 or later
  • Safari
  • Android Browser, Opera
Supported Email
  • POP3, MAPI & Webmail
Supported Instant Messaging
  • AOL, Yahoo, Windows, & MSN
System Requirements
  • 1 GHZ processor or higher
  • 512 MB RAM or higher for Windows XP
  • 1 GB RAM or higher for Vista/Windows 7/Windows 8
  • Minimum 500 MB free hard drive space
  • Working Internet connection
  • Working peripheral devices
Other Requirements
  • English language only
  • Available in US, Canada & UK
  • One year unlimited access subscription service for 1 computer and up to 4 connected devices
  • Includes McAfee TechMate (PC Optimization Tool)
Virus Protection Pledge
Operating System
  • Microsoft Windows 10, 8.1, 8.0 and 7.0 (32- and, 64bit)
  • Mac OS X 10.8 or later
  • Google Android smartphones and tablets 4.0 or higher
  • Apple iOS 8 or later
Eligible Products
  • McAfee Total Protection
  • McAfee LiveSafe
  • McAfee Internet Security
  • McAfee AntiVirus
  • McAfee AntiVirus Plus
Participating Countries
  • United States, Canada, United Kingdom, Australia, New Zealand, India, Philippines, Singapore & Malasysia
Other Requirements
  • English language only
  • Eligible Product must be enrolled in Automatic Renewal
  • Available in limited countries, check your country's website for availability
  • Internet connection required for Virus Removal Service (high-speed connection for optimal service level)