Service Provider Specialization Requirements

The Service Provider Specialization is designed not only for technically competent partners, but also for those who manage a support operations center to align with their extended business model to offer services to end users. Service Provider partners have a technical go-to-market approach, focusing on support, implementation, and services. Service Provider Specialization partners are responsible for the items below.


Partners bundle McAfee solutions within managed services to sell to end users.


Partners order from a McAfee distributor and submit monthly royalty and usage reports.


Partners complete technical support certifications and manage McAfee solutions for end users. Service Provider partners must deliver 24/7 end user support, in line with their own service level agreements (SLAs), and should maintain a support or network operations center.

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