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McAfee Enhanced Success Plan

Be proactive with personalized planning, success management, consulting, education, and business reviews

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Your path to success

The McAfee Enhanced Success Plan transforms traditional technical support by providing a strategically packaged set of personalized services, resources, and expert guidance, aimed at helping you achieve your security goals. This robust plan, designed for medium-to-large enterprises, helps you with product adoption and consumption, security risk reduction, and maximizing your investment. Directed by a customer success manager, the plan includes proactive management, consulting and education services, business reviews, and on-site technical assistance. The plan delivers predictable security outcomes, so you can innovate fearlessly, proactively protect your business, and scale up in line with your timeframe.

McAfee Enhanced Success Plan

This robust plan helps you proactively protect your business.

 

 

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Expert help with product adoption and consumption

Dedicated resources to help you manage risk and stay ahead of changing events.

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Reduce security risk

Tailored success plan to keep your solutions and policies current and improve security posture.

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Greater value from technology investments

Education and consulting to build your skills required for optimizing McAfee solutions.

McAfee Enhanced Success Plan benefits

Your path to success with a strategically packaged, robust set of personalized services, resources, and expert guidance.

 

 

Customer Success Manager (CSM)

The CSM is a proactive account manager who helps you meet your security objectives, monitors and provides quarterly business reviews, manages escalations, and serves as your McAfee advocate.

 

Quarterly Business Reviews

The CSM and technical experts conduct business reviews that evaluate the adoption and health of your McAfee solutions and perform analysis of threats in your environment.

 

Consulting Services

McAfee consultants deliver strategic guidance and expert assistance to help guarantee that you have the information, strategies, and tools to meet your global security needs.

 

Education Services

Vouchers allow you to choose from a variety of courses to help your team grow product expertise and ensure that your products get successfully deployed, maintained, and optimized.

 

On-Site Assistance

On-site technical support assistance as required to resolve critical Severity-1 or Severity-2 Service Requests.

Looking for other McAfee Customer Success Plans? Visit the Customer Success Plans page >

Resources

DATA SHEET
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McAfee Enhanced Success Plan

Integrates a customer success manager, consulting services, education services, advanced access, and on-site visits.

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GUIDE

Consulting and Education Services Options

Learn about the solution services and education services that are available with the McAfee Enhanced Success Plan.

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FAQ

Have more questions?

See some of the commonly asked questions about the McAfee Enhanced Success Plan.

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Explore other Customer Success Plans

Learn more about our range of Customer Success Plans and compare offerings.

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