Service Provider Specialization Requirements

The Service Provider Specialization is designed not only for technically competent partners, but also for those who manage a support operations center to align with their extended business model to offer services to end users. Service Provider partners have a technical go-to-market approach, focusing on support, implementation, and services.

Program Overview

Service Provider Specialization partners are responsible for:
  • Sales: Partners bundle McAfee solutions within managed services to sell to end users.
  • Billing: Partners order from a McAfee distributor and submit monthly royalty and usage reports.
  • Support: Partners complete relevant technical support certifications and manage McAfee solutions for end users. Service Provider partners must deliver 24/7 end-user support, in line with their own service level agreements (SLAs), and should maintain a support or network operations center.

Next Steps

Join the McAfee Partner Program

Take the first step toward becoming a Service Provider specialized partner.

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Find a Service Provider Specialized Partner

Use our partner locator to find a partner that is right for your business. Select “Managed Services” in the Specialization section of the search tool to narrow your search.

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