In January 2016, Forcepoint acquired the McAfee Next Generation Firewall (NGFW) and McAfee Enterprise Firewall businesses.
Next Generation Firewall and Enterprise Firewall solutions are now part of Forcepoint.
Beginning August 1, 2016, Forcepoint will assume all customer support activities and return merchandise authorizations (RMAs) for Next Generation Firewall and Enterprise Firewall products.
Please direct all Next Generation Firewall and Enterprise Firewall support questions to Forcepoint via their support contact page.
We are working with Forcepoint to close all open support tickets. You will be contacted if assistance is needed to support the transition.