Contact Us

Get contact information for McAfee worldwide offices, technical support, customer service, sales, professional services, public relations, and partners. If you are a McAfee home user with questions about renewals, billing, or product installation, please review this article.

United States

Corporate Headquarters
2821 Mission College Blvd.
Santa Clara, CA 95054
USA

If you require technical or customer support outside of the United States or Canada, please use the country selector on this page and click on the country website.

Website: https://www.mcafee.com/en-us/index.html

United States

Enterprise Support (Including McAfee SaaS Products)
Customer Service
For assistance with non-technical questions, including product activations, license enquiries, grant numbers, support entitlements, and ServicePortal passwords, our Customer Support team can help online or via phone.
Enterprise Customer Service Request Form
Tel: 1-888-847-8766

Tech Support
Customers requiring technical assistance on products with a valid Business Support Grant can reach our Technical Support team online or via phone.
Website: https://support.mcafee.com
Tel: 1-800-937-2237

Home & Home Office Support
Our Customer Support team is standing by to help you over the phone, through online chat, or our community forums. You can also use self-help options, including McAfee Virtual Technician and FAQs.
Website: https://service.mcafee.com
Tel: 1-866-622-3911

Total Satisfaction Promise
We are committed to your complete satisfaction. If you are unhappy with your McAfee Support experience, please submit a case online to our Executive Escalations team and let us make things right. We will take ownership of your problem until it is resolved. That's the McAfee promise!

For all your sales needs, our team is ready to help.

Enterprise Sales
Phone: 1-888-847-8766

Small Business Sales
Phone: 1-888-VIRUS-NO (1-888-847-8766)
Website: Buy Online

Home & Home Office
Phone: 1-866-622-3911
Website: Buy Online

Encryption Solutions
Email: ebssales@mcafee.com

System Protection - McAfee Host Intrusion Prevention
Phone: 1-888-847-8766
Email: sales@mcafee.com

Healthcare
Email: health@mcafee.com

Partners
Email: reseller_support@mcafee.com

Education K-12
Email: k12_education@mcafee.com

Higher Education
Email: higher_education@mcafee.com

McAfee offers a number of professional services, including emergency incident response, product deployment and optimization, product and security education, and security consulting.

Emergency Incident Response
North America/Latin America/Asia: 1-866-212-5589
Europe/Middle East: +44 1753 611499
Contact Us

Solution Services
For information or a quote regarding implementation services.
Contact Us

Foundstone Professional Services
For information or a quote regarding security consulting.
Contact Us

Product and Security Training
Contact Us

McAfee has established long-term relationships with other industry leaders to deliver integrated solutions that reduce the cost and complexity of managing proven security technologies.

McAfee Partner Program
Email: reseller_support@mcafee.com

Security Innovation Alliance
Email: sia_information@mcafee.com

OEM Partners
Email: oem_sales_mcafee@mcafee.com

To reach a member of the press or analyst relations team please use the email address below that corresponds to your country or region. Please note that these email addresses are monitored by McAfee Public Relations only. They are not intended for support-related inquiries. Customers will receive a more expedient and expert response by clicking the Support tab above.

United States, Canada, and Latin America
Email: media@mcafee.com

Europe, Middle East, and Africa
Email: EMEA_Media@mcafee.com

Asia Pacific
Email: APAC_Media@mcafee.com

Japan
Email: Japan_Media@mcafee.com