Getting Started

Start using McAfee MVISION ePO by following these steps:

  1. Sign up for an account using this form.
  2. After receiving an account activation email, follow the instructions to activate your account and set a password.
  3. Log in to your account with your registered email address and new password.

For more information on this process, see the Getting Started section of the MVISION ePO Product Guide.

Manage

Manage and Protect Your Systems

Create and send a custom URL to all users whose systems you want to manage with MVISION ePO. For information, see customize the installation URL and send it to users.

Protect your systems by deploying McAfee MVISION Endpoint. For more information, see the MVISION Endpoint Quick Start Guide.

Manage Users and Accounts

Administrators can invite users to create accounts and manage and configure accounts. For more information on accounts, see managing users and accounts.

Using the Protection Workspace Dashboard to Remediate Threats

The Protection Workspace is where you can see all potential threats on managed devices and respond to them. For more information on how to use this feature, see using the Protection Workspace in MVISION.

Migrate

If you are planning to migrate from McAfee ePO to MVISION ePO, see Migrating from McAfee ePO to MVISION ePO.

Note: Only McAfee ePO 5.3.0 and later can be migrated to MVISION ePO. See Migration paths for MVISION ePO for more details.

Troubleshooting

Ports and URLs Required by MVISION ePO

MVISION ePO is hosted in the cloud, so McAfee ensures all necessary ports are configured outbound from this service. Communication issues can occur if endpoints are in restrictive environments. If you believe a communication issue is occurring from the endpoint, refer to this guide to ensure that the endpoint can communicate with MVISION ePO.

Root Certificate Expiration

The McAfee product line uses TLS for secure communication. Two certificates validate McAfee TLS chains, including a primary expiring in 2038 and a secondary expiring on May 30, 2020. If either certificate, or both, are present in your environment, TLS will function correctly prior to May 30, 2020. After May 30, 2020, only the primary certificate will be valid. Out of an abundance of caution McAfee is informing customers of this impending event.

Generally, certificates are auto-updated through operation systems and customers will not be impacted. However, in environments where automatic management of root certificates is disabled and the primary certificate has not been manually deployed, customers will potentially be impacted. KB92937 provides information on how to verify and install the primary certificate.

Failure to have a valid certificate will cause product issues including reduced detection efficacy.

The primary certificate that needs to be validated is in a customer's environment as below:

Subject : CN=USERTrust RSA Certification Authority, O=The USERTRUST Network, L=Jersey City, S=New Jersey, C=US
Thumbprint : 2B8F1B57330DBBA2D07A6C51F70EE90DDAB9AD8E
Expiration : 2038-01-18

Subscribe to KB92937 to receive updates.

Data Sheet

Download

Free Trial

Request

More Information

Contact Us