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If you think McAfee has incorrectly classified your software as a potentially unwanted program (PUP), please complete the form below.

After you submit the completed form, McAfee will email you at the address provided, confirming receipt of your request. If additional information is required, McAfee will contact you via email. If all the information in the form is correct and complete, our investigators will contact you in approximately four to six weeks. If the information in the form is incomplete, or if McAfee does not consider your claim to be genuine, your request will not be investigated.

This form must be completed before McAfee will review any claim.

Note: For verification, a corporate email address is mandatory. Requests from free email domains will be denied.

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