MVISION Endpoint Security

Enterprise Security Manager (ESM)

Solution SIEM primée de McAfee, déployable sur site ou dans le cloud, pour l'identification, l'investigation et la neutralisation des menaces.

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Support pour Enterprise Security Manager


For a complete list of installation best practices, see SIEM Foundations.

Review system requirements prior to installing McAfee Enterprise Security Manager:

Refer to the relevant installation guide for instructions:

Refer to the relevant hardware guide for information about how to rack and cable your SIEM device:

For information about virtual machines (VMs), see Installing VMs.

SIEM software is pre-installed on your SIEM hardware. If you need to reimage, you can retrieve any necessary ISO files from the Product Downloads page using your grant number.


Refer to our guided upgrade webpage. This page contains detailed steps that will ensure your upgrade is successful.

Setup & Configuration

For a complete list of setup and configuration related content, visit the McAfee Support Community.

Refer to the relevant product guide for instructions on how to set up and configure your devices:

Additional resources:

Troubleshooting & Help

Refer to the following articles for the latest information about known issues:

Below are frequently used troubleshooting articles:

Tools & Best Practices

Below is a list of useful tools and best practices:

The following resources are available to help customers:

  • Knowledge Base — Find documents in the Knowledge Center about installation, migration, upgrades, backup, restore, best practices, configuration, reporting, troubleshooting, known issues, threat prevention and removal, vulnerability responses, and End-of-Life notices.
  • Support Notification Service (SNS) — Subscribe to the SNS to receive vital communications on topics, including product releases, content updates, critical incidents, security bulletins, pro tips, and End-of-Life dates.
  • Community — Collaborate with other customers and McAfee employees in the SIEM Community.

Root Certificate Expiration

The McAfee product line uses TLS for secure communication. Two certificates validate McAfee TLS chains, including a primary expiring in 2038 and a secondary expiring on May 30, 2020. If either certificate, or both, are present in your environment, TLS will function correctly prior to May 30, 2020. After May 30, 2020, only the primary certificate will be valid. Out of an abundance of caution McAfee is informing customers of this impending event.

Generally, certificates are auto-updated through operation systems and customers will not be impacted. However, in environments where automatic management of root certificates is disabled and the primary certificate has not been manually deployed, customers will potentially be impacted. KB92937 provides information on how to verify and install the primary certificate.

Failure to have a valid certificate will cause product issues including reduced detection efficacy.

The primary certificate that needs to be validated is in a customer's environment as below:

Subject : CN=USERTrust RSA Certification Authority, O=The USERTRUST Network, L=Jersey City, S=New Jersey, C=US
Thumbprint : 2B8F1B57330DBBA2D07A6C51F70EE90DDAB9AD8E
Expiration : 2038-01-18

Subscribe to KB92937 to receive updates.

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