• This Notice applies to:

    Personal information we obtain from people interacting with our websites, products, services, and applications.

    McAfee products and services

    But not to:

    Content of websites we occasionally link to, and which are operated by companies not affiliated with McAfee.
    Nor to employee records.

  • McAfee products and services

    We use data to:

    Safeguard devices and systems

    Manage our relationship with you

    Improve security products and services

    Protect Data

    • Safeguard devices and systems

    • Manage our relationship with you

    • Improve security products and services

    • Protect Data

  • Protecting your data from security threats is our business

    Every time you turn on a device, connect to a network, or open a file, you face significant risk from hackers, spammers, malware, spyware, and other forms of unauthorized access to data and systems.


    We work to reduce these threats in three key ways:

    • Analyzing data sent to and from your devices for risks, threats, vulnerabilities, suspicious activity, and attacks;
    • Assessing the reputation of the sending and receiving device to see whether access should be allowed; and
    • Adapting responses to new threats based on intelligence from your device and our global network.
  • We protect all types of data

    We collect personal, machine, and network/activity information when you obtain or use McAfee products, services or when you communicate with a device using McAfee services.

    What is data

    McAfee collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data).

    McAfee also collects non-personal information that does not, on its own, identify an individual person.

    When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.

  • It takes data to protect data

    A bot is software that automatically does things when triggered to do so. Its name comes from "robot."

    A virus is software that spreads from one computer or device usually without the users permission. Like viruses in humans, viruses in computers or devices affect functionality. A virus can be a bot (and visa versa).

    Malware is software that can harm you or your computer or device.

    The more we know about a system or device that manages data under our protection, the better we can predict threats and protect you, your devices, and your information.

    It takes data
  • We protect you 24/7

    Here are some data intensive tasks that allow us to provide security and privacy protection:

    • Spam protection

    • Virus protection

    • Intrusion protection

    • Threat prediction and prevention

     
    • Data encryption

    • Data loss prevention

    • Mobile lockdown

    • Home network defense

  • When you give it to us, we collect your personal and non-personal data

    We do not knowingly collect personal information directly from children under 13 without proper parental consent. Parents or guardians may sign up the entire family for security protection.

    We collect your personal information when you or someone acting on your behalf provides it to us. We also collect information when you obtain or use McAfee products, services or when you communicate with a device using Mcafee's services.

    Contact Information

    Payment Information

    Shipping and Billing Address

    Purchase History

    Username and Password

    Communications with Us

    • Contact Information

    • Payment Information

    • Shipping and Billing Address

    • Purchase History

    • Username and Password

    • Communications with Us

    We might collect...

    • Details about your computers, devices, applications and networks (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences);
    • Activities on our websites and usage patterns of products and services; referring URLs, dates and times of website visits, and clickstream data such as information commonly recorded in web server logs; and
    • Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data);
    • Data about files and communications, such as potential malware or spam (which may include computer files, emails and attachments, email addresses, metadata, and traffic data, or portions or hashes -- a hash file is a file that has been converted into a numerical string by a mathematical algorithm -- of any of this information); this may include similar information from third parties interacting with you;
    • Other information used in the operation of our products and services (such as information regarding the number of checked, suspicious, infected or unwanted files or emails; number of actual infections); and
    • Information that may be included in a virus or malware sample or a file you submit to McAfee for review.

    Like what?

    • Details about your computers, devices, applications, and networks (including IP address, browser characteristics, device ID and characteristics, device operating system information, and system language preferences).
    • Activities on our websites and usage patterns of products and services; referring URLs, dates and times of website visits, and clickstream data such as information commonly recorded in web server logs.
    • Details about Internet or network usage (such as the URLs or domain names of websites you visit, information about applications that attempt to access your network, or traffic data.
    • Data about files and communications, such as potential malware or spam (which may include computer files, emails and attachments, email addresses, metadata, and traffic data, or portions or hashes -- a hash file is a file that has been converted into a numerical string by a mathematical algorithm -- of any of this information); this may include similar information from third parties interacting with you;
    • Other information used in the operation of our products and services (such as information regarding the number of checked, suspicious, infected or unwanted files or emails; number of actual infections); and
    • Information that may be included in a virus or malware sample or a file you submit to McAfee for review.
  • We use data to serve your security and privacy needs

    Provide threat prediction and protection products and services

    Provide security advisories and product updates

    Conduct security research and analysis

    Provide customer support

    Establish and manage McAfee accounts

    Prevent and protect against criminal activity

    Customize user experience

    Communicate and market to you

    Enable posting on our blogs and forums

    Improve our websites, products, and services

    Develop new products and services

    Perform accounting, audit, and collection activities

    Investigate potential claims or prohibited behavior

    Comply with and enforce applicable legal policies and agreements

    • Provide threat prediction and protection products and services

    • Provide security advisories and product updates

    • Conduct security research and analysis

    • Provide customer support

    • Establish and manage McAfee accounts

    • Prevent and protect against criminal activity

    • Customize user experience

    • Communicate with you

    • Enable posting on our blogs and forums

    • Improve our websites, products, and services

    • Develop new products and service

    • Perform accounting, audit, and collection activities

    • Investigate potential claims or prohibited behavior

    • Comply with and enforce applicable legal policies and agreements

  • We use data to provide up-to-date protection

    Our products and services may process certain data to check if files relating to these products and services need to be refreshed or updated. We use aggregated reports to analyze the frequency and prevalence of particular threats.

    We send updates
  • We depend on IP addresses and other machine data to provide protection

    An Internet Protocol address (IP address) is a numerical label assigned to each device -- like a computer, printer, mobile phone, or server -- participating in a computer network that uses the Internet Protocol for communication. It is how devices find each other on a network.

    IP addresses are an example of machine data that is crucial to security and privacy services. Though sometimes IP addresses are associated with a single individual's system, they most often are associated with a group of systems, one system shared by many users or a gateway into a group of systems or devices.

    For instance, eMail IP addresses are usually associated with an email service provider and not a device.

    One of our tech gurus explains IP addresses:

  • Sometimes we have to share data or personal information

    • If required to do so by law or legal process or for purposes of national security
    • If requested by government agencies, such as law enforcement authorities or other authorized third-parties
    • If required in connection with an investigation of suspected or actual illegal activity or exposure to legal liability
    • If disclosure is necessary or appropriate to prevent physical, financial, or other harm, injury, or loss
    Sometimes we're required to share data
  • You can manage your personal data

    choice

    We will only keep your personal information as long as we have a business relationship and it is needed for internal reporting or legal requirements.

    • You may unsubscribe from our marketing communications. Go to My Account on our website
    • You may change settings that control how your data is collected in our products.
    • You may remove your personal information from a McAfee website testimonial by contacting customer service.
    • You can also contact us at privacy@mcafee.com or any of the addresses listed in this notice to access, amend, or delete personal information we have collected from you.

    Remember, most of our products and services need data to continue protecting data. If you disable all data collection, our stuff won't work anymore.

    If you chose to no longer receive marketing information from us, we'll still be in touch with you about security updates, product functionalities, responses to service requests, or other transaction related communications.

  • We use administrative and organizational controls to keep data secure

    Access to data is restricted to authorized personnel only. Plus, administrative, organizational, technical, and physical safeguards are in place to help protect your data.

    Administative security
  • We use physical safeguards to prevent data loss or misuse

    We use physical security to prevent access to equipment, personnel, or facilities that manage your data.

    Physical safaguards
  • We use technological safeguards to keep data secure

    Data is encrypted using sophisticated encryption methods and other technical safeguards. For example, when you make a payment on our website, we use SSL encryption.

    Data encryption
  • We protect data, no matter where you live

    McAfee is a globally integrated enterprise that is committed to protecting your personal and system data. We provide a consistent and extensive level of protection regardless of the country in which you or McAfee resides.

    If you are located in the European Economic Area or Switzerland, we comply with applicable legal requirements providing adequate protection for the transfer of personal information to countries outside of the EEA or Switzerland. McAfee is certified under the Safe Harbor Privacy Framework.

    We may store your information wherever McAfee and its service providers have facilities.

    Global Protection
  • We want to hear from you

    If you have questions or concerns regarding our Privacy Notice, or would like to update information we have about you or your preferences, please contact us.


    We provide access to this Privacy Notice by:

    • Linking to it throughout our websites
    • Referencing it in our Terms of Use and End User License Agreements
    • Incorporating it into our contracts and other legal agreements as necessary

    Email our Privacy Program Office at:

    privacy@mcafee.com

    Call us at:

    972-963-7902

    You can write to us at the legal entity with which you have a business relationship, in addition to McAfee, Inc. Both are responsible for safeguarding your personal information.

    • For the U.S., Mexico, Central America, South America, and the Caribbean:
      McAfee, Inc., 2821 Mission College Blvd.
      Santa Clara, California 95054
    • For Canada, Europe, the Middle East, Africa, Asia, and the Pacific Rim:
      McAfee Security S.A.R.L., 26, Boulevard Royal
      2449 Luxembourg, Luxembourg
    • For Japan:
      McAfee Co., Ltd., Shibuya Mark City West Building 12-1, Dogenzaka 1-Chrome, Shibuya-ku, Tokyo 150-0043, Japan
  • Thank you for your trust

    Sometimes Privacy Policies change

    We may update this Notice at any time by posting additions or modifications on this web page. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our website, or other means. Where required, we will seek appropriate consent of our users.

    We appreciate your decision to trust us with protecting you, your data, and your systems from privacy and security threats. Thank your for taking the time to peruse our Privacy Notice.


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