Remote tech support from McAfee

McAfee® TechMaster Concierge Services supports your entire family of devices. You’ll gain the confidence of knowing support is available whenever you need it with our unlimited subscription package for a full year.

Windows® | macOS® | Android™ | iOS®

What is McAfee TechMaster?

Get your hardware, apps, and internet working together and working well. Enjoy the confidence that comes with on-demand, expert tech support.

Bank-grade encryption​

Our techs are certified experts to provide you with the best assistance and experience.

McAfee VPN offers personalized protection

Multiple solutions available to keep your devices running the way you want them to.

Browse confidently​

We find the right solution to fix even the most complex issues.

Fast and easy-to-use​

250,000+ happy customers and counting.

Unlimited help whenever you need it

one time incident

Single Incident
  • PC/Mac/single device

Starting at



McAfee® Concierge Gold
  • 1 PC/Mac
  • Up to 4 connected devices



McAfee® Concierge Platinum
  • 2 PC/Mac
  • Up to 4 connected devices


*Price varies by service. See offer details.


What our customers are saying

quote That you are always there when i need you and that your people are always calm as I usually call when I'm excrement frustrated and then i remember I have all your resources
quote Staff is professional, listens to my problem completely. Then resolves the situation along with explaining what has happened and how it has been resolved. I trust their knowledge and how they respect also my privacy.
quote Your employee had the most patience with me and was very polite. I am not very computer savvy so this meant a lot to me. He fixed my problem.
quote I really like the fact that the technicians are very competent in the service that they provide. I also like the fact that I can hang up the phone and sit back and relax while the technician does the work for me. It is great to have any of my problems and concerns resolved to my satisfaction.
quote I struggled trying to solve a problem with printing format. Didn't know if McAfee would help but I gave a call and your tech did help, solved the problem in minutes. I was so impressed by her skill and gracious manner. I cannot say enough good things about her.
quote My technician worked very hard on understanding exactly the problems I was having. And the explanations for doing anything were very easy to follow for someone like me that does not do much technical work any longer.
quote The troubleshooting was extensive and it resulted with a result which appeared to fix the troublesome problem. The persistence and expertise of the tech was impressive.
quote Each time I have needed assistance, your team members are so patient and kind. Each person that I have talked with seems to enjoy what they do, and they take their time to help me. It's wonderful to talk to a real person!
quote The technician told me what he was doing the entire time. Even though I know nothing about computers, it was nice to have what he was doing explained.
quote Their knowledge of the product and I like that they can come in and take over on my laptop and fix things for me. Its so much faster than me fumbling around

Setup and installation assistance

TechMaster offers a range of services for all your hardware and software installation needs.

Troubleshooting for devices and software

TechMaster helps fix computers, smart home devices, apps and operating systems.