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System Requirements

McAfee® Total Protection

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above
  • Build 4.9.1: macOS 10.12 - 10.14 
  • Google Android smartphones and tablets 8 or higher
  • Apple iOS 13 or later
  • ChromeOS 102.0.5005 and higher

Hardware

  • 2 GB RAM
  • 1.3 GB free drive space
  • 1 GHz Processor

Supported Browsers

  • Firefox
  • Google Chrome
  • Safari (macOS and iOS only)
  • Microsoft Edge (Chromium-based)

McAfee® LiveSafe

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above    
  • Build 4.9.1: macOS 10.12 - 10.14
  • Google Android smartphones and tablets 8 or higher
  • Apple iOS 13 or later
  • ChromeOS 102.0.5005 and higher

Hardware

  • 2 GB RAM
  • 1.3 GB free drive space
  • 1 GHz Processor

Supported Browsers

  • Firefox
  • Google Chrome
  • Safari (macOS and iOS only)
  • Microsoft Edge (Chromium-based)

McAfee® Internet Security

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above
  • Build 4.9.1: macOS 10.12 - 10.14 
  • ChromeOS 102.0.5005 and higher

Smartphones & Tablets

  • Android 8 or higher
  • Apple iOS 13 or later

Supported Browsers

  • Firefox
  • Google Chrome
  • Microsoft Edge (Chromium-based)

Hardware

  • 2 GB RAM
  • 1.3 GB free drive space
  • 1 GHz Processor

McAfee® AntiVirus Plus

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above
  • Build 4.9.1: macOS 10.12 - 10.14 
  • ChromeOS 102.0.5005 and higher

Smartphones & Tablets

  • Android 8 or higher
  • Apple iOS 13 or later

Hardware

  • 2 GB RAM
  • 1.3 GB free drive space
  • 1 GHz Processor

Supported Browsers

  • Firefox
  • Google Chrome
  • Microsoft Edge (Chromium-based)

McAfee® AntiVirus

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer

Hardware

  • 2 GB RAM
  • 1.3 GB free drive space
  • 1 GHz Processor

Supported Browsers

  • Firefox
  • Google Chrome
  • Microsoft Edge (Chromium-based)

McAfee® Small Business Security

Operating System

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above
  • Build 4.9.1: macOS 10.12 - 10.14 
  • Google Android smartphones and tablets 8 or higher
  • Apple iOS 13 or later
  • ChromeOS 102.0.5005 and higher

Supported Browsers

  • Firefox
  • Google Chrome
  • Safari (macOS and iOS only)
  • Microsoft Edge (Chromium-based)

McAfee® WebAdvisor

Operating Systems

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) add to browser support: Safari (Mac and iOS) and newer
  • ARM64 processors: Microsoft Windows 11 and newer

Supported Browsers

  • Microsoft Edge (Chromium-based)
  • Mozilla Firefox 
  • Google Chrome
  • Safari (mac and iOS)

McAfee® Security (for mobile devices)

Operating System

  • iOS 14 or later
  • Android 8 or higher
  • ChromeOS 102.0.5005 and higher

Supported Browsers

  • Safari (iOS only)
  • Chrome
  • Firefox

McAfee® Safe Connect

Operating System

  • Microsoft Windows 11, 10, 8.1, 8, and 7 (32- and 64-bit). Windows Enterprise not supported.
  • Google Android smartphones and tablets 7 or higher
  • Apple iOS 13 or later
  • Chrome OS

McAfee® Safe Family

Operating System

  • iOS 13 and higher 
  • Android 8 and higher
  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer

 

For additional details on feature support, please visit family.mcafee.com.

McAfee® Identity Protection Service

Supported Operating Systems for Mobile App (latest version recommended)

  • Google Android
  • Apple iOS

Supported Browsers (latest version recommended)

  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari

Supported Devices

  • All major laptop and desktop brands (including Apple Mac)
  • All major smartphone & tablet brands
  • Chromebooks

Other Requirements

  • Customers on auto-renewal receive additional personally identifiable information elements for the identity monitoring service.
  • Additional details about the service, including supported countries and data fields, can be found here.

McAfee® Virus Removal

Operating Systems

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer

Participating Countries

  • United States, Canada, United Kingdom, Australia, New Zealand, India, Philippines, Singapore, Malaysia, Japan, France, Spain, Germany, Italy, Netherlands, Portugal, Mexico, Brazil, Argentina, Chile, Colombia and Peru

Supported Devices

  • All major laptop and desktop brands running Windows, such as Dell, HP, Acer, Lenovo, Sony, Asus, Toshiba & Samsung

Other Requirements

  • Available in limited countries, check your country’s website for availability
  • Valid for single service incident
  • 4 GB RAM or higher required for Windows 11, 10

McAfee® TechCheck & McAfee® TechMate

Operating System

  • Microsoft Windows 11, 10, 8.1, and 8

Supported Browsers

  • Internet Explorer 11.0
  • Microsoft Edge (Chromium-based)
  • Firefox
  • Google Chrome
  • Safari (macOS and iOS only)

System Requirements

  • 1 GHZ processor or higher
  • 4GB RAM or higher
  • 500MB free HDD space
  • Active broadband internet service (required for remote access)

Other Requirements

  • McAfee TechMate requires TechMaster Concierge Gold or Platinum or auto-renewal benefits with qualified McAfee+ or McAfee Total Protection subscriptions

McAfee© TechMaster Services

Operating Systems

  • Windows 11, 10, 8.1, and 8
  • macOS 10.15 and higher
  • Google Android 8 or later
  • Apple iOS 10 or later
  • Chrome OS

Supported Devices

  • All major laptop and desktop brands (including Apple and Chromebook)
  • All major smartphone and tablet brands
  • All major printer or scanner brands
  • Most brands of smart devices including:
    • Smart lighting (Example: Phillips Hue)
    • Smart thermostats (Examples: Honeywell, Nest)
    • Smart locks (Examples: August, Yale)
    • Personal assistant technology (Examples: Alexa, Google Home)
    • Wi-Fi smoke alarms and carbon monoxide detectors
    • Wi-Fi enabled outlets (in-app configuration only)
    • Smart switches (in-app configuration only)
    • Smart displays / hubs (Examples: Google Home, Samsung SmartThings)
    • Universal remotes (Example: Harmony)
    • Smart speakers and TVs (Example: Sonos)
    • Gaming Consoles (Examples: Xbox, PlayStation)
    • Streaming devices (Examples: Apple TV, Roku)
    • Wireless security cameras (in-app configuration only)
    • Smart doorbells (Examples: Ring, Nest)
    • Home mesh Wi-Fi systems
    • Wearable technology (Examples: Apple Watch, Fitbit)

Supported Browsers

  • Safari​
  • Internet Explorer 11.0 or higher​
  • Microsoft Edge (Chromium-based)
  • Firefox
  • Google Chrome​
  • Vivaldi
  • Brave
  • Opera

Supported Email

  • POP3, MAPI, & Webmail

Available Services​

  • Advanced PC/Mac Troubleshooting​
  • Device Set-Up & Troubleshooting​
  • Home Network Set-Up & Troubleshooting​
  • IoT and Smart Device Set-Up & Troubleshooting​
  • PC Tune-Up​
  • Software Set-Up & Troubleshooting​
  • Virus Removal Service​​

Other Requirements

  • Available in English Only​
  • Available in US Only​
  • Working internet connection (required for remote access)

Virus Protection Pledge

Operating Systems

  • X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer
  • ARM64 processors: Microsoft Windows 11 and newer
  • Build 4.11.1 or higher: macOS 10.15 and above
  • Build 4.9.1: macOS 10.12 - 10.14
  • Google Android smartphones and tablets 4.1 or higher
  • Apple iOS 10 or later

Eligible Products

  • McAfee+
  • McAfee Total Protection
  • McAfee LiveSafe
  • McAfee Internet Security
  • McAfee AntiVirus
  • McAfee AntiVirus Plus

Participating Countries

  • United States, Canada, United Kingdom, Australia, New Zealand, India, Philippines, Singapore, Malaysia, Japan, France, Spain, Germany, Italy, Netherlands, Portugal, Mexico, Brazil, Argentina, Chile, Colombia and Peru

Other Requirements

  • Eligible Product must be enrolled in Automatic Renewal
  • Available in limited countries, check your country’s website for availability
  • 4 GB RAM or higher required for Windows 11, 10