Most of you are aware of the importance of having security software on your computers to stay protected from viruses, malware, spam, and other internet threats. Unfortunately, cybercriminals are taking advantage of this critical need to have a security solution, and are using this knowledge to trick you into downloading fake virus protection to harm your computer. In this guide, you will learn to spot the difference between a genuine and fake antivirus, and to remove the counterfeit antivirus software from your device.

What is a fake antivirus?

A fake antivirus is malicious software disguised as legitimate security protection to deceive you into installing harmful programs or paying for worthless services. These deceptive programs, also known as rogue antivirus or scareware, exploit your desire to keep your devices safe and secure.

Fake antivirus software typically appears through alarming pop-up advertisements that claim your computer is infected with viruses or other threats. These programs often display convincing but fabricated scan results showing multiple infections on your device. The scammers behind these schemes then pressure you to download their “antivirus solution” or purchase a premium version to remove the supposed threats.

The most common signs of an antivirus scam include unexpected security warnings, aggressive pop-ups with countdown timers, demands for immediate payment, and alerts that claim to have found numerous infections during suspiciously quick scans. These fake tools will bombard you with persistent notifications, slow down your device’s performance, or redirect your web browser to compromised websites.

The risks of installing fake antivirus software extend far beyond inconvenience and wasted money. These programs can steal your personal information, install additional malware on your device, and endanger your online banking and shopping activities. In some cases, cybercriminals use the payment information you provide to commit identity theft, make unauthorized purchases, and even sell your data on the dark web.

Vectors of fake antivirus scams

Cybercriminals use clever tricks that even the most cautious users can accidentally download fake antivirus software through methods that look safe at first glance. In many cases, a single click is all it takes for scareware to install itself and start causing trouble. Here are some methods that cybercriminals use to get into your system:

  • Deceptive pop-ups and ads: While you are browsing, these ads suddenly appear claiming your computer is infected, often with a very loud voiceover, urgent countdowns, and flashing warnings.
  • Bundled software installers: Fake antivirus programs often disguise themselves in legitimate software downloads, particularly those that are free. Always download software from official websites only, and carefully read each step during installation. Uncheck any boxes for additional security software you didn’t request.
  • Pirated software and torrents: Illegal downloads frequently contain malware disguised as security software. Purchase software only from legitimate retailers and official websites.
  • Malicious email attachments: Fake antivirus software can arrive via email attachments claiming to be security updates or system scans. Never open unexpected attachments, especially from unknown senders. Legitimate antivirus companies don’t send their software through unsolicited emails.
  • SMS phishing links: Text messages claiming your device is infected and providing download links are always scams. Delete these messages immediately without clicking any links. Your phone carrier and legitimate security companies will never contact you this way about infections.
  • Search ads that mimic trusted brands: Fake ads often appear in search results with names similar to legitimate antivirus companies. Carefully look for typo errors in URLs before clicking; Reputable companies use their exact brand name in web addresses. When in doubt, type the company’s website directly into your browser.
  • Compromised websites: Even authentic websites can be hacked to display fake security warnings or automatically download malicious software. If you encounter unexpected security alerts on trusted websites, close your browser immediately and run a scan with your legitimate security software.

Spot real vs. fake antivirus alerts

When browsing online, you may encounter security alerts that appear legitimate but are actually designed to deceive you. Learning how to spot the difference between real and fake antivirus notifications can save you from falling victim to an antivirus scam.

Real antivirus alerts:

  • Display consistent branding from within your installed security software.
  • Use calm, professional language without panic-inducing words.
  • Never demand immediate payment or credit card information.
  • Appear as notifications from the software already installed on your device.
  • Open to your actual antivirus application when clicked.
  • Provide clear, specific information about detected threats.
  • Include familiar, recognizable interface elements.

Fake antivirus alerts:

  • Feature urgent countdown timers pressuring you to take immediate action.
  • Contain obvious grammar errors or misspellings.
  • Display fake phone numbers to call for “immediate support”
  • Prompt you to download their software from your web browser.
  • Use alarming language such as “Your computer is severely infected!”
  • Request payment before fixing the supposed problems.
  • Appear as pop-ups while browsing websites.

Quick action plan a suspicious alert pops up

  1. Close the tab immediately: Don’t click anywhere on the suspicious alert, not even the “X” button. Quickly close your browser by using keyboard commands Alt+F4 or Ctrl+W on Windows or Command+Q on Mac.
  2. Don’t click any links or buttons: Never click on these suspicious pop-ups to avoid downloading anything or calling phone numbers shown.
  3. Run a scan with your trusted security app: Use the legitimate antivirus software already installed on your device. Do not follow the alert’s instructions.
  4. Check your actual security software: Open your real antivirus program directly to verify if there are any genuine threats.
  5. Clear your browser: Consider clearing your browser’s cache and cookies after encountering fake antivirus alerts.

Remember, legitimate security software doesn’t use scare tactics or demand immediate payment. If you’re ever unsure about an alert’s authenticity, it’s always safer to close it and check with your trusted antivirus application directly. Your real security software will provide clear, honest information about any threats without frightening you into quick decisions.

Remove fake antivirus software from your computer

If a fake antivirus has made its way into your device, don’t panic. It is possible to remove it with the right steps. Acting quickly and carefully can help you reclaim control of your device, clean your system, and protect your personal data from further harm.

  1. Disconnect from the internet immediately: This prevents the fake antivirus from downloading more malware or sending your personal data to cybercriminals.
  2. Do not enter any payment information: If you see demands for credit card details or “urgent” payment requests, close these windows immediately. This is a clear sign of an antivirus scam.
  3. Uninstall suspicious antivirus programs: Go to your computer’s Control Panel (Windows) or Applications folder (Mac) and remove any unfamiliar security software you didn’t intentionally install. Look for programs with generic names or poor spelling.
  4. Restart your computer in Safe Mode if needed: If the fake antivirus prevents normal computer use, restart in Safe Mode to keep the malware from running and interfering with its removal.
  5. Run a full system scan: Use your trusted antivirus software, such as McAfee, to scan your entire system and remove any remaining threats. Make sure your security software is up to date.
  6. Reset your web browsers: Clear all extensions, disable suspicious notifications, reset your homepage and search engine settings, and clear your browsing data. Fake antivirus software often modifies browser settings.
  7. Update your operating system and all applications: Install the latest security patches for your OS, web browsers, and other software to close vulnerabilities that fake antivirus programs exploit.
  8. Change all your passwords. If you entered any login credentials while the fake antivirus was active, change passwords for all your important accounts, including email, banking, and social media.
  9. Monitor your accounts for fraudulent activity: Keep a close eye on your bank statements, credit reports, and online accounts for any unauthorized activity in the weeks following the infection.

The best antivirus software for optimal security

When choosing an antivirus tool, it can be tempting to select a free antivirus solution. However, free antivirus software does not offer the high level of protection that you, as a modern technology user, might need against ever-evolving cyber threats such as new strains of malware or identity theft. Additionally, free antivirus software can typically be used only on one device, while the average consumer has about three.

For better security, consider a full security suite such as McAfee Total Protection, which provides protection from online threats across your PC, Mac, tablet, and mobile device. It comes with a password manager that generates, stores, and auto-fills your unique passwords. McAfee Total Protection can also be used as a digital file shredder to delete sensitive documents completely.

Final thoughts

The cybersecurity landscape is constantly changing, partially driven by cybercriminals who keep developing new tactics to steal your information for financial gain, one of which is counterfeit antivirus scams.

Protecting yourself from these scams doesn’t require advanced technical skills. With the right knowledge and smart digital habits, you can confidently spot, avoid, and remove fake antivirus threats before they cause harm to your system. Remember to apply a healthy level of skepticism when sudden pop-up warnings appear on your screen, download security software only from trusted sources, and keep your legitimate antivirus software updated to defend against the latest threats.

Fake antivirus scams are also a compelling reason to employ a best-in-class security solution to be consistently protected from the latest threats. By trusting established security solutions and staying informed about common cybercriminal tactics, you’re building a strong defense against these deceptive schemes.