Service Provider [24]7.ai Breached, Leaking Customer Data from Delta Airlines, Sears, Kmart, and Best Buy

A huge part of modern-day customer service is the chat functionality, which allows customers to converse easily with representatives of the organization in order to find a solution to their problem. This chat functionality is often a service offered by a third-party provider. And just last week, one of these service providers, [24]7.ai, reported that … Continue reading Service Provider [24]7.ai Breached, Leaking Customer Data from Delta Airlines, Sears, Kmart, and Best Buy