26 Million Ticketfly Customers’ Data Compromised in Massive Breach

When we find out our favorite artist is coming to town, we immediately head to the web to snatch up a ticket to their show. This where ticket distribution services, such as Ticketmaster and TicketFly, become handy, as they allow us to easily input our information to claim a spot for the show. But as of this week, users of the latter company are unfortunately now dealing with that very information being compromised by a massive data breach. In fact, Troy Hunt, founder of “Have I Been Pwned,” discovered that a hacker posted several Ticketfly database files to a public server online.

This attack first began with an unnamed hacker informing Ticketfly of a security vulnerability and demanding a ransom of one bitcoin to reveal the flaw and help fix it. This threat was met with no response. Following which, the hacker then defaced the site, prompting the company to take it offline, and stole piles of Ticketfly customer data in the process.

In addition to a whopping 26 million email addresses, this stolen data includes users’ names, phone numbers, home and billing addresses. As of now, no financial information has been published publicly by the hacker, but he or she has threatened to post more data if they are not paid their ransom.

So, with this personal information out in the open and potentially more still to come, what can these Ticketfly customers do to ensure they protected their data? Start by following these tips:

  • Keep an eye out for sketchy emails. One way cybercriminals can leverage stolen emails is by using the list for phishing email distribution. If you see something sketchy or from an unknown source in your email inbox, be sure to avoid clicking on any links provided. Better to just delete the email entirely.
  • Set up an alert. Though this hacker has not published financial data, that doesn’t mean he or she may not still have it on hand. Therefore, if you’re a Ticketfly user, it’s best to proactively place a fraud alert on your credit so that any new or recent requests undergo scrutiny. This also entitles you to extra copies of your credit report so you can check for anything suspicious. If you find an account you did not open, report it to the police or Federal Trade Commission, as well as the creditor involved so you can close the fraudulent account.
  • Invest in an identity theft solution. With this breach, Ticketfly users may be faced with the possibility of identity theft. That’s precisely why they should leverage an identity theft solution such as McAfee Identity Theft Protection, which allows users to take a proactive approach to protecting their identities with personal and financial monitoring and recovery tools to help keep their identities personal and secured.

And, of course, to stay on top of the latest consumer and mobile security threats, be sure to follow me and @McAfee_Home on Twitter, listen to our podcast Hackable? and ‘Like’ us on Facebook.

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