Privacy Contact

The amount you are charged upon purchase is the price of the first term of your subscription. After that, unless you choose to cancel your subscription, it will renew automatically for another term and you will be charged the renewal subscription price in effect at the time of your renewal.

We will contact you using the email address you provide when you register ahead of the renewal date, so you can decide whether to keep your subscription going or not.

Introductory offer: Unless otherwise stated, if an introductory price is shown, it describes the lower price offered to you, as a new customer, for the first term of the subscription and the price currently paid by existing customers upon renewal of their subscription for a subsequent year at the time that the offer is made.

Pricing is subject to change. The new price will apply when your subscription renews. If the renewal price changes, we will notify you in advance using the email address you provided at registration, so you always know what’s going on.

Payment will be taken 30 days before your subscription renews. You can change your auto-renewal settings before then to avoid being charged from your My Account page. To learn more, click here.

You may request a full refund via phone by contacting Customer Support or via an online request by accessing your My Account page within 30 days of initial purchase or within 60 days of automatic renewal. You may also be entitled to a pro-rated refund outside this window. See the Refund Policy for details.

Your subscription is subject to our License Agreement and Privacy Notice. Subscriptions covering "all" devices are limited to supported devices that you own. Product features may be added, changed or removed during the subscription term. Not all features may be available on all devices. See System Requirements for additional information.

Free Trial Terms: At the end of your trial period you will be charged £39.99 for the first term. After the first term, you will be automatically renewed at the renewal price (currently £84.99/yr price subject to change). We will charge you 7-days before renewal. You can cancel at any time before you are charged.

Unlimited plans cover only household devices that you own for personal, non-commercial use, and is subject to our fair use policy. If you have an issue adding a device, please contact Customer Support.

 **Free Benefits With Auto-Renewal:

 **Free Benefits With Auto-Renewal:

For many qualifying product subscriptions McAfee offers additional benefits for free when you are enrolled in auto-renewal. You can check your eligibility for these benefits in your My Account page. Not all benefits are offered in all locations or for all product subscriptions. System Requirements apply. Turning off auto-renewal terminates your eligibility for these additional benefits.

Virus Protection Pledge (VPP): If we cannot remove a virus from your supported device we’ll refund you the amount you paid for your current term subscription. The refund does not apply to any damage or loss caused by a virus. You are responsible for backing up your data to prevent data loss. See terms here: mcafee.com/pledge.

Safe Connect VPN: You will receive free, unlimited access to our VPN wireless on supported devices. Users not on auto-renewal have access to 500 MB/month of bandwidth.

 ^‡Additional Terms Specific to Identity Monitoring Service:

 ^‡Additional Terms Specific to Identity Monitoring Service:

Eligibility: McAfee® Identity Monitoring Service Essentials is available within active McAfee Total Protection and McAfee LiveSafe subscriptions with identity monitoring for up to 10 unique emails. Phone number monitoring is enabled upon activation of Automatic Renewal. Not all identity monitoring elements are available in all countries. See Product Terms of Service for more information. 

Your subscription is subject to our License Agreement and Privacy Notice. Product features may be added, changed or removed during the subscription term. Some features may require registration and a valid ID number to activate. See System Requirements for additional information.

While McAfee Identity Monitoring Service provides you tools and resources to protect yourself from identity theft, no identity can be completely secure.

How to Contact Us

For North America and LTAM sites:

For EMEA and APAC sites:

Your Data Request