隐私与法律条款

欢迎使用 McAfee 产品

在您开始使用之前，我们需要快速讨论一下相关条款。 这些条款说明了在使用我们的软件 和 服务时您的法律权利和义务。 由于非常重要，所以我们需要您仔细阅读这些条款（包括所有链接），因为它们会成为您与我们之间的协议。

阅读时的注意事项……

1. 如果您看到一个粗体字，那么每当这个字出现在本文档中时，它的意思都相同。

2. 点击接受按钮、安装或使用软件和服务（不管是由我们还是由我们的合作伙伴之一提供），即表示您同意这些条款。如果您不同意或不遵守这些条款的规定，您将不能使用软件和服务。

3. 当提及……McAfee、我们或我们的时， 指的是在您所在地区提供软件和服务的 McAfee 实体。

4. 当提及您或您的时，指的是您或您被授权代表的企业或公司。

5. 如果您住在美国，切勿忽视我们的约束性仲裁条款和集体诉讼弃权。它们概述了一些非常重要的有关我们如何解决争议的事项。

怎么处理隐私问题？

我们致力于保护隐私权，不过我们确实需要先了解一些您的个人详细信息，然后您才能使用软件和服务。请确保阅读我们的隐私声明，以便您了解我们如何通过我们的网站、产品和服务收集、使用和共享您的个人数据，我们这么做的原因，以及您可以如何对您的数据行使权力。

我可以使用 McAfee 的软件和服务做什么？

当您购买我们的软件和服务时，您将获得有限许可。这意味着我们、我们的合作伙伴和供应商仍然拥有软件和服务的所有权利。 我们允许您根据这些条款使用这些软件和服务。

如果您的许可证是供个人使用的许可证：

您会获得您订购的软件和服务的许可证，该许可证属于且只属于您。您不能将该许可证转让给其他任何人。

我们允许您在以下情况下使用您的许可证：

• 只要您继续支付相应订购费用，或在订购结束前。
• 在您购买时选择的时间长度内，或者，如果您没有选择订购时间长度，则为一年。
• 在您购买时所选数量的设备上供购买时所选数量的用户使用。 如果您没有选择数量，则您的许可证只能供一位用户在一台设备上使用。
• 如果您的设备和操作系统满足我们的要求。 您需负责确保您的设备保持最新状态并满足我们的要求。（让您的设备保持最新状态也是一种良好的安全做法。）

如果您设置的是新设备并且拥有一个与您的电子邮件地址关联的现有订购，我们会自动将现有订购应用到您的设备，而不是应用设备可能可用的任何限期试用版。如果您拥有多个与您的电子邮件地址关联的订购，我们将为该设备选择最合适的订购。

如果您将您的许可证用于小企业：

如上述条款所述，您会获得您订购的软件和服务的许可证。唯一的区别是，只有受雇于小企业的人才能使用软件和服务，并且只能用于内部业务运营。

您必须确保使用您帐户配置文件中的相同电子邮件地址注册您购买的每一个许可证。 如果您使用该电子邮件地址购买新的许可证，那么我们将确保新许可证与您第一次购买的许可证具有相同的续订日期。 我们将自动按比例收费，以反映新许可证的较短初始期限。 使用未与您帐户关联的其他电子邮件地址购买的其他许可证将适用于您购买的期限，并且无折扣。

免费软件和服务的情况如何？

有时，我们会提供免费软件和服务，例如已付费订购中的附加功能、预发布版本、测试版软件或免费服务。 除非另有说明，否则本协议中的条款也适用于免费软件和免费服务。 可能适用一些限制条件，我们在向您提供免费软件或免费服务时会告诉您有哪些限制条件适用。只要我们向您提供免费软件和免费服务，您就可以使用它们。

怎么处理未成年人问题？

在使用我们的软件和服务时您必须遵守法律。 如果您购买的产品具有跟踪功能，您必须先拥有合法的权利和权限后，才能使用这些功能跟踪和监视儿童。这意味着您必须是父母、法定监护人，或获得了其他合法授权。McAfee 希望您在使用我们的软件和服务时遵守适用的法律法规。

我不能对 McAfee 的软件和服务做什么？

我们作为软件和服务的所有者或许可方的权利受法律保护。 这意味着如果您做了某些操作（比如下面的示例），那么您的订购将可能被取消，并且我们可能需要采取进一步行动。 您不会希望遇到这样的情况。下面是一些示例：不得…

• 试图获取源代码，包括通过反向工程或反编译软件或服务的方式获取；
• 对软件或服务进行任何修改；
• 利用软件或服务牟利，包括出售、出借或出租软件或服务；
• 使用盗版软件或服务；
• 基于软件或服务创建任何产品或服务；
• 将软件或服务转让给任何其他人，包括再许可或分配软件或服务；
• 使用软件或服务从事任何非法行为；
• 发布或复制软件（备份除外）；
• 干扰他人使用软件或服务；
• 试图避开软件和服务中的技术保护措施；
• 超过任何适用的内容存储或带宽限制条件；
• 使用多用户产品在未经他人同意的情况下跟踪和监控他人；
• 在超出您获许可的范围的设备上安装软件或服务（包括未在出售或转让设备所有权前从设备上删除软件或服务）；或者
• 在您的软件或服务使用权到期或终止后继续使用软件或服务。

技术支持

对于符合技术支持条件的软件和服务，在您付费订购期间，您会获得标准支持服务。 请在购买软件或服务时检查您的收据，查看您购买的软件或服务是否符合条件。 我们的标准支持条件、政策和程序随时可能变更，并且可能因国家/地区而不同。

McAfee 软件和服务的更新程序如何工作？

我们定期发布软件和服务的升级、增强和修改（更新）。 在更新变为可用后，我们可能停止支持之前版本的软件或服务。 为了确保您能使用我们开发的新功能，您需要同意我们在您做其他工作期间在后台安装更新。 我们也可能会提供免费软件和免费服务的更新，但我们没有义务必须这样做。

当 McAfee 终止软件、服务或功能时会怎么样？

我们随时可能终止或删除特定软件或服务，或者软件或服务的特定功能。 当我们停止销售、下载或续订时，即到了销售结束之时。在销售结束日期之后，您将无法续订您的订购。 为了开发更好的新产品，有时我们必须停止支持旧产品。对此很抱歉。 如果不受我们控制的第三方平台和软件有需要，我们还必须对软件和服务进行更改。

付款和自动续订

如果您是从 McAfee 而非第三方购买的软件，那么当您与我们共享您的付款信息（信用卡或借记卡或其他付款类型）时，即表示您授权我们（或我们的授权合作伙伴）从您的付款方式类型收取初始购买金额以及订购续订费用。如果您提供了多种付款类型，您授权我们（或我们的授权合作伙伴）在您的主要付款类型出现问题时自动通过这些备选付款类型收费。如果您不希望 McAfee 通过您的备选付款类型收费，您可以在我的帐户中将这些付款类型删除。

更新您的付款详细信息

如果您的付款详细信息（比如卡号或到期日期）发生变化，请尽快通过在我的帐户中更新您的付款详细信息来通知我们，以便在续订时我们继续提供软件和服务。

有时，我们可能会从您的发卡机构或卡网络接收更新的信用卡或借记卡信息，我们将使用这些信息自动更新您的付款详细信息。我们还可能重试失败的付款以完成交易，包括通过延长到期日期重试失败的卡。 您同意我们使用更新的详细信息从您的付款类型收费。

自动续订如何工作？

如果您从 McAfee 而非第三方购买了软件，那么您的付费订购在其期限结束时将自动续订，除非您已决定不再注册或已选择退出自动续订。我们将提前通过电子邮件通知您的订购即将续订，并将在订购到期前 30 天内从您的付款类型收费。收取的金额将是续订时的软件或服务价格，这可能与您最初支付的金额不同。您需要确保您账户中的电子邮件地址为最新信息。 如果您的软件或服务已重命名、升级或替换为新产品，则在您续订时，我们将以不高于其续订价格的价格提供新产品，前提是新产品具有合理的类似功能。如果自动续订不适用于您所在位置，那么在您购买时我们将说明这一点。

价格更改。

McAfee 可能会在试用阶段（如适用）之后的任何时间，出于以下原因更改您为软件或服务支付的价格：法律或监管原因；我们提供的服务有所改进或新增功能；或者是为了应对市场因素（如税收变化、通货膨胀、汇率波动或基础设施或管理成本的变化）。

我如何关闭自动续订？

如果您不想继续订购，那么您可以登录到“我的帐户页面”或联系客户服务随时关闭自动续订。 请确保在您的订购期限到期前 30 天前这么做，这样才不会从您的付款类型收取下一次续订的费用。请注意，如果您关闭或者不注册自动续订，那么您将无法访问我们为自动续订服务订购者提供的高级功能。如果您忘记关闭自动续订，您可在收费后 60 天时间内请求退款和取消订购。我们的退款政策是这些条款的一部分，并提供了有关哪些软件和服务可以退款以及如何提交申请的详细信息，请务必阅读这些条款。

本协议什么时候正式结束？

本协议将于您的软件和服务访问权到期时结束，或由我们或您结束。 协议结束后，将不再允许您使用软件和服务，您必须从您的设备中永久删除软件和服务。

我可以取消我的订购吗？

您当然可以取消，不过如果取消订购，您将放弃我们提供的所有在线防护功能。如果您确实确定的话，可以在订购到期日期之前随时取消订购。在取消订购之前，请查看我们的退款政策，因为您可能不符合全额退款的条件。 如果您不符合条件，则您将能够继续使用软件和服务，直至已取消付费订购期结束。

如果我违反本协议的条款，我的订购会被暂停或取消吗？

是的。 如果您违反本协议或任何其他适用条款和条件，我们将必须暂停或结束您对软件或服务的使用。在我们结束您的订购时，还可能会关闭您的帐户。

本协议结束后会怎么处理我的数据？

在您删除或卸载软件之后，我们会根据内部策略删除您的所有存储或备份内容（信息、文本、文件、链接、图片，以及您向我们提供的所有其他资料）。 在终止之前，您有责任存储和备份您的内容。硬盘和云存储空间很便宜，所以不要忘记了！

某些产品、计划和服务的特定条款 

附加条款
我们的某些软件和服务具有一些不包含在本协议中的额外服务条款。 您可以在我们的网站找到更多信息。 

病毒清除、TechMaster 服务或病毒防护保证
我们将尽一切合理努力从您的设备中清除病毒和恶意软件。 不过，我们无法保证能清除所有恶意软件和病毒，因为有些攻击很复杂，无法通过简单扫描来完成处理。您可以在 TechMaster TOS 和 VPP 条款中找到其他信息。

密码管理产品和功能
我们从不会保存您的主密码或加密密钥的副本，所以您有责任保护它们的安全。 使用难以猜测的强主密码，并将您的密钥保存在安全位置，因为如果丢失这些信息， 我们无法帮助您恢复您的帐户。 不提供“重置密码”选项。

联网顾问
联网顾问利用大量优秀的数学方法判断网站是否可以安全浏览。 尽管如此，也无法发现所有威胁或了解每个网站的性质。评级指标并不能保证网站完全没有风险，良好的评级也不意味着我们认可相应网站或其服务。默认情况下，联网顾问的“安全搜索”由雅虎提供支持。如果您打开安全搜索，那么您的搜索将通过雅虎网络进行。 您可以在浏览器设置中更改浏览器默认搜索引擎选项。

家用扫描程序功能
如果您购买了此功能，那么您需要选择启用该功能才能使其工作。 打开家用扫描程序，即表示您授予我们确认连接到您家庭 Wi-Fi 网络的设备的权限。这有助于我们发现安全性差且可能危及您安全的设备。您可以随时选择退出家用扫描程序。 家用扫描仅适用于您的家庭 Wi-Fi 网络。 家用扫描会收集您的网络中每一台设备的数据，所以，在向朋友和家人提供您的 Wi-Fi 密码时，务必要指出他们的设备将被扫描。

防病毒保护
您的防病毒保护可能包括监控设备安全状态的功能，自动向我们发送有关可疑恶意软件和其他有害软件的报告。 这一自动报告功能可帮助我们快速检测和响应新威胁，为您的设备提供更出色的保护。 报告中可能会有包含可疑恶意软件的文件。这些类型的文件不太可能包含您的任何个人数据，但如果我们认为可疑文件可能包含您的个人数据，我们会征求您的许可，才会发送该等文件。 您可以在产品的防病毒保护中关闭此自动报告功能。

虚拟专用网络 (VPN)
如果此功能在您所在位置可用并且您购买了此功能，则必须遵守我们的合理使用政策。 这意味着，在使用 McAfee 的 VPN 时，您不得对我们的基础设施施加或可能施加不合理或不成比例的过大负载。 如果您违反此合理使用策略，我们可能会暂停您对 VPN 功能的使用，而不对您承担任何责任。

身份信息保护
如果您有权使用我们的身份信息保护功能，请参阅我们的身份信息保护服务条款，所述条款构成本协议的一部分。

身份信息监控（暗网监控） 
暗网是一个非常可怕的地方！暗网基本上就是互联网，不过是加密版本的，所以难以找到网站的所有者。因此，人们可以购买和出售所有类型的信息，比如信用卡号和身份信息。

我们的身份信息监控服务会对我们获得的暗网数据进行搜索。如果在暗网上发现了您选择进行监控的个人数据，就会对您发出警报。 使用该服务即表示您了解并同意以下附加条款： 

我们无法从暗网上删除您已被泄露的信息。   

您需负责更新您的联系信息、查看警报并采取任何建议的措施，以降低您的数据被进一步滥用的风险。我们不能保证我们的建议能防止此类滥用。 

我们不能保证我们的数据源中包含您的个人信息遭到泄露的所有情况，也不能确保我们的服务从一开始就能够保护您的信息免遭非法入侵。  

• 我们根据我们获得的暗网数据向您发出警报，但不保证我们向您提供的信息的准确性。
• 我们只能监控您选择提供给我们进行监控的信息。您必须确保这些信息准确。 
• 如果您选择通过短信接收警报，那么您有义务支付您的手机服务提供商收取的所有短信费和数据套餐费用。
• 您必须年满 16 岁，才能使用我们的暗网监控服务。
• 您只能提供您自己的个人数据以供监控。 不得提供任何其他人的个人数据。 如果您违反这一限制提供任何第三人的数据，我们不会对他们承担责任。
• 如果您的订购允许，您可以为您作为其法定监护人或父母监护下的未成年人或您已获得其监控授权的其他个人提供数据，但仅用于确定是否已在暗网上找到此类数据。提供此类数据即表示，您确认您已获得相应个人的许可或以其他方式拥有提供并监控此类数据的权利，并且您确认此类信息不会全部或部分用作确定个人信用、保险或雇佣资格的因素，或用于确定《美国公平信用报告法》规定的消费者报告的任何其他资格目的。您对自己所提供的数据的准确性负责，并且有责任确保这些数据是最新数据。您同意代表您注册进行监控的个人行事，并代表他们接受这些条款。
• 未经他人同意，您不得使用我们的暗网监控服务获取他人的信息。

个人数据清除
如果您有权使用我们的个人数据清除功能，我们将扫描一系列数据代理商网站，查看他们是否获得了您的个人信息并帮助您采取措施来要求他们予以删除。

然而，务必注意，并非所有数据代理商所在的司法管辖区都已采用隐私保护法规。虽然有些数据代理商可能会满足您的个人数据删除请求，但有些数据代理商可能会告诉您法律没有要求他们这样做。

根据您的订购情况，您可能有权要求我们帮助您提出删除请求。当我们帮助您发出此类请求时，我们并不担任您的代理人。

短信
如果您选择向我们提供您的电话号码，则我们可能会使用该电话号码注册您的 McAfee 订购，和/或向您发送服务通知和提醒。 您可能需要支付短信和数据费用。您可以通过以下方式选择不接收我们的短信：按照您在短信中或在提供您的电话号码时收到的说明进行操作 （通常应回复“STOP”）。如需帮助，请联系 service.mcafee.com。

金融交易监控
您自行承担向我们提供您的帐户登录凭据所存在的风险。使用我们的服务，即表示您同意我们、维护您的帐户的数据源以及就我们的服务与您的凭据或帐户数据交互的任何第三方对与我们的服务（包括疏忽）相关的任何损失、失窃、损害或滥用不承担任何责任，但适用法律规定不得限制此类责任的情形除外。我们和相应数据源不对我们服务提供的数据做任何形式的保证（无论是明示、暗示、法定保证还是其他保证）。除了我们代表您检索并提供给您的官方账户文件的 PDF（未经改动），我们的服务提供的任何数据都不是您任何帐户的官方记录。

我们保留基于以下合理决定拒绝注册的权利：(i) 接受注册可能导致违反法律、规则或法规；(ii) 注册源自已知或有理由怀疑其参与黑客攻击或滥用其他服务的用户、IP 地址或设备，或 (iii) 注册以其他方式构成已感知的安全风险。

并非所有数据源都受支持，我们不对任何数据源的可用性、可访问性或质量作出任何陈述或保证。

McAfee 订购的受益人
如果您已获得某个 McAfee 订购持有人邀请创建 McAfee 帐户并免费参与该订购，则您理解并同意，该 McAfee 订购持有人可能能够看到关于您、您的设备和您的帐户的有限信息，包括您的姓名、受保护的设备类型以及您的保护评分。

无限制设备保护计划
无限制计划仅涵盖您拥有的用于个人、非商业用途的家庭设备，并受我们的合理使用政策的约束。如您在增加设备时遇到问题，请联系客户支持。

保证和免责声明 

30 天退款保证
在您购买产品的前 30 天内，您可以出于任何原因决定取消订购，并要求我们退还您支付的金额。 在您购买 McAfee 软件的国家/地区可能会提供其他补救措施，本文件结尾概述了其中一部分。

数据攻击
安全漏洞可能导致您的数据遭到攻击。 例如，病毒和其他恶意软件可能删除、销毁、更改或加密您设备上的数据和文件。 如果发生这种情况，您可能无法访问您的数据和文件。 您同意您需负责备份和存储您设备上的所有数据和文件，这样在需要时您就可以安全地还原它们。正如我们之前提到的，硬盘和云存储空间很便宜。 您应将重要文件备份到值得信赖的在线数据存储服务，并经常这么做。我们对任何因数据攻击导致的文件丢失或损坏或者服务中断概不负责。

高风险活动 
软件和服务不具容错功能，并非设计或预定用于高风险活动，例如需要故障保护性能的危险环境，包括核设施运行、空中交通通信系统、武器系统、直接生命支持设备，或软件或服务的故障可直接导致死亡、个人伤害或严重实物或财产损坏的任何其他用途。 我们不对“高风险活动”适用性做任何明示或暗示担保。 

责任限制 

根据这些条款，我们和我们的附属公司、供应商、许可方或其他第三方服务提供商对您的责任将 (a) 在订购期间发生引发责任的事件或情况时仅限于您为适用软件或服务支付的价格，或者对于免费软件则仅限为 100 美元；(b) 对以下情况不负任何责任：(i) 任何间接、特殊、附带或结果性损失或损害，包括利润损失、商誉损失、人员薪金损失、停工、计算机故障或数据丢失；或 (ii) 个人身份信息被盗。

我们不做关于软件或服务的任何明示或暗示保证或陈述，包括适销性、性能、满意质量、适用性、所有权和非侵权性的保证或条件。 软件和服务按原样提供。 您需对选择软件和服务以达成您的预期结果，以及安装和使用软件或服务负责。 我们不对软件或服务的使用或性能提供保证或担保。 我们不提供以下保证或担保：软件或服务运行可防止故障、不会中断或没有错误或缺陷，或软件或服务可防御所有可能的安全威胁，或不会因非我们引入或开发的病毒、感染、蠕虫或类似恶意代码导致软件或服务故障或其他错误。 我们不对任何停机或服务中断、任何数据或系统的丢失或失窃，或任何其他由任何行为或入侵导致或与其相关的损害承担责任。

您同意，本条中的责任限制和免责声明反映了对软件和服务收取的费用，如果没有这些限制，费用会更高。本协议中的任何条款均不会限制您依据您所在司法管辖区内现有消费者保护法律或其他适用法律所享有的不得放弃的权利（包括在当地法律中特别提到的权利）。

某些一般管理

McAfee 对这些条款进行更改时会怎么样？

有时我们会对这些条款进行更改并将其发布到我们的网站上。 如果您不同意任何更改，您可以不续订（如上所述）并卸载软件，以终止订购。 如果您续订，即表示您接受这些条款的最新版本。 如果您已接受一个以上的版本，那么最新版本将替代所有旧版本。

对于免费软件和服务，您可以通过继续使用免费软件和服务，接受对这些条款的更改。如果您不同意任何更改，则必须停止使用服务并卸载免费软件。

我可以向 McAfee 提供反馈吗？

我们很乐意收到关于软件和服务的反馈。请注意，我们将不受限制地使用这些反馈。

怎么处理数据费用？

您有义务支付与软件和服务使用相关的所有数据和手机费用。

哪些国家/地区的法律适用于这些条款？

不同的国家/地区有不同的消费者法律，这已经不是什么秘密了。软件和服务的使用以及所有索赔将受下列法律管辖：

• 纽约州法律，或如果发现纽约州法律不适用，则适用特拉华州法律；
• 如果您是在加拿大获得的软件和服务，则适用加拿大安大略省法律；
• 如果您是在澳大利亚获得的软件和服务，则适用澳大利亚新南威尔士州法律；
• 如果您是在亚洲、新西兰和大洋洲（不包括澳大利亚和日本）获得的软件和服务，则适用新加坡法律；
• 如果您是在日本获得的软件和服务，则适用日本法律（但是不包括其法律选择规则）；
• 如果您在欧盟、冰岛、挪威或瑞士获取软件或服务，则适用您获取软件或服务所在各国的法律；

无论适用哪项当地法律，以下各项将始终排除在外：

• 法律冲突原则；
• 联合国国际货物销售合同公约；以及
• 统一计算机信息交易法。

如果有争议该怎么办？
大多数争议都可以通过联系客户服务以非正式方式解决。如果我们无法达成协议解决争议，那么我们倾向于通过仲裁解决争议。如果您住在美国，您同意通过仲裁或小额索赔法院解决所有与本协议相关的争议，如我们在“约束性仲裁和集体诉讼放弃”部分中所述。

出口管制
软件和服务受美国和当地国家/地区法律的出口管制。 您同意，未经美国商务部工业和安全局或任何其他对出口或传输具有管辖权的政府机关授权，您不得直接或间接地向出口管制法律限制出口、传输或访问的任何个人、实体或国家/地区出口、传输、允许其访问或使用软件或服务及其相关文件和技术资料。依据《美国联邦法规》第 15 章第 744.21 部分规定，除非经美国政府或相关当地政府法规或特定许可授权，否则您不得使用、转移或访问 McAfee 产品以用于任何与核武器、化学或生物武器、导弹技术或军事最终用途或军事最终用户相关的最终用途。 如果我们得知用户受到相关法律的制裁或限制，并且履行这些条款下的任何义务将违反相关制裁或限制，我们将无义务履行这些条款下的任何义务。 您可在 此处查阅有关导出和导入 McAfee 产品的其他信息，这些信息会不断更新。

完整协议
这些条款是您与我们之间有关您使用软件和服务的完整协议。 这些条款取代您与我们之间先前有关软件和服务的任何协议或条款以及有关软件或服务的任何其他通信、陈述或广告。

翻译版本
为方便起见，我们提供这些条款的翻译自英文的版本。 如果翻译版本和英文版本的意思或解释存在差异，以英文版本为准。

无弃权
我们只会在签署的文件中放弃这些条款的规定。

授权实体
软件和服务将由以下法律实体之一授权给您：

• 如果在美国、墨西哥、中美洲、南美洲或加勒比海地区下载软件，则所有服务由 McAfee, LLC 提供（该公司是特拉华州的一家有限责任公司，营业地址位于 6220 America Center Drive, San Jose, California 95002, USA）。
  
• 如果在加拿大下载软件，则为 McAfee Consumer Affairs North, LLC（一家特拉华州有限责任公司，营业地址位于 6220 America Center Drive, San Jose, California 95002, USA）；
• 如果在欧洲、中东、非洲、环太平洋地区下载软件，则为 McAfee Ireland Limited（营业地址为 1 Horgan’s Quay, Waterfront Square, Cork, Ireland, T23 PPT8）；或者
• 如果在日本下载软件，则由 McAfee, LLC 授权使用。 如果在日本下载软件，则所有服务由 McAfee Co., Ltd. 提供（营业地址位于 Shibuya Mark City West 1-12-1, Dougenzaka, Shibuya-ku, Tokyo 150-0043, Japan）。
• 如果在澳大利亚下载软件，则为 McAfee Security Australia Pty Ltd（营业地址位于 45 Evans Street, Balmain, New South Wales 2041, Australia）。
• 如果在亚太地区（不包括日本和澳大利亚）下载软件，则为 McAfee (Singapore) Pte Ltd（营业地址位于 Level 9 Tampinese Junction, 300 Tampines Avenue 5, Singapore, 529653, Singapore）

McAfee 的联系信息

客户服务与技术支持：http://service.mcafee.com
争议：
收件地址：McAfee Legal Department
6220 America Center Dr
San Jose, CA 95002

McAfee 网站
您同意遵守  McAfee 网站服务条款，这些条款并入本条款。

当地法律规定 

对于澳大利亚消费者
如果根据《2010 年竞争与消费者法》(CCA)，所有消费者保证均适用于软件或服务，并且 CCA 取消或禁止这些条款的规定排除、限制或修改此类消费者保证，那么我们因提供软件和服务未能遵守此类消费者保证而产生的责任仅限于提供以下补救措施： 

我们的服务提供依据澳大利亚消费者法律不可排除的保证。对于服务的重大故障，您有权： 

• 取消您与我们的服务合同；以及 
• 获得未使用部分的退款，或对应于减少的价值的补偿。 

您也有权获得任何其他可合理预见的损失或损害的补偿。如果故障尚不足以构成重大故障，则您有权要求我们在合理时间内解决服务问题，如果没有得到解决，您可以取消您的合同，并获得合同未使用部分的退款。

我们的产品提供依据澳大利亚消费者法律不可排除的保证。 您有权因产品重大故障获得换货或退款，以及因可以合理预见的损失或损害获得补偿。如果产品未能达到可接受的质量，且故障尚不足以构成重大故障，您有权享受产品维修或换货。 

本担保由 McAfee Ireland Limited 提供。 请将本担保项下的索赔发送到以下地址： 

Legal Department 
McAfee Security Australia Pty Ltd 
45 Evans Street,
Balmain, NSW, 2041
Australia 

对于法国客户： 
Conformément aux dispositions de l’article L. 215-4 du code de la consommation, les clauses suivantes sont reproduites :   

Pour les contrats de prestations de services conclus pour une durée déterminée avec une clause de reconduction tacite, le professionnel prestataire de services informe le consommateur par écrit, par lettre nominative ou courrier électronique dédiés, au plus tôt trois mois et au plus tard un mois avant le terme de la période autorisant le rejet de la reconduction, de la possibilité de ne pas reconduire le contrat qu'il a conclu avec une clause de reconduction tacite. Cette information, délivrée dans des termes clairs et compréhensibles, mentionne, dans un encadré apparent, la date limite de non-reconduction. 

Lorsque cette information ne lui a pas été adressée conformément aux dispositions du premier alinéa, le consommateur peut mettre gratuitement un terme au contrat, à tout moment à compter de la date de reconduction. 

Les avances effectuées après la dernière date de reconduction ou, s'agissant des contrats à durée indéterminée, après la date de transformation du contrat initial à durée déterminée, sont dans ce cas remboursées dans un délai de trente jours à compter de la date de résiliation, déduction faite des sommes correspondant, jusqu'à celle-ci, à l'exécution du contrat. 

Les dispositions du présent article s'appliquent sans préjudice de celles qui soumettent légalement certains contrats à des règles particulières en ce qui concerne l'information du consommateur. 

Lorsque le professionnel n'a pas procédé au remboursement dans les conditions prévues à l'article L. 215-1, les sommes dues sont productives d'intérêts au taux légal.

Le médiateur suivant est à votre disposition : Centre de Médiation et d'Arbitrage de Paris, CMAP (dont les coordonnées sont les suivantes:

39 avenue Franklin D. Roosevelt -75008 Paris- https://www.cmap.fr/le-cmap/nous-saisir/

对于德国消费者

本节介绍德国《公平消费者协议法》如何影响您的订购。

本节仅适用于截至 2022 年 3 月 1 日 McAfee 与消费者之间签订的合同，且 McAfee 固定营业地点位于德意志联邦共和国（德国）。消费者是指为主要非商业或非个体经营目的而进行合法交易的任何自然人（《德国民法典》第13条）。

除非您在“我的帐户”下的设置中关闭自动续订，或通过其他方式（例如，访问 McAfee 主页上的“取消订购”）终止订购，否则您的初始订购将自动续订且无限期。在您的订购初始期限过后，您可以随时提前一个月发出通知终止订购。

如 McAfee 许可协议的“自动续订如何工作？”一节所述，在订购期结束前 30 天，McAfee 将提前通知您自动续订，并提前向您收取一年内使用 McAfee 产品的适用费用。在一年续订期结束时，McAfee 将再次通知您，并将提前向您收费。

如果您选择取消订阅，您可以通过访问 McAfee 主页上的 Vertrag Hier Benden 链接来取消订阅。McAfee 将按比例向您退还任何续订预付费（退款金额取决于您已使用 McAfee 产品的时间）。有关详细信息，请参阅《McAfee 消费者产品退款政策》（对于德国客户）。

对于荷兰消费者
针对您的原始订购的自动续订将是无限期的。续订后，您可随时联系客户服务部并至少提前 30 天发出您欲终止订购的通知以终止续订的订购，然后我们将依据当地法律按比例退款。 

 

争议

约束性仲裁和集体诉讼弃权 

本条款适用于美国客户。

仲裁协议
您和 McAfee 同意，任何由本协议引起或与本协议有关的索赔和争议（以下简称索赔）都将通过受《联邦仲裁法》管辖的保密约束性仲裁解决。这包括由我们、由您、代表您或由与您或我们有关的人员（如雇员、附属公司和继承人）提出的索赔。

您和我们都同意仲裁、法庭或其他机构都不能提出集体诉讼或其他集体、统一或代表诉讼。 所有索赔（无论是通过仲裁还是其他方式）都必须以您或 McAfee 的私人身份单独提出，而不是以所谓的集体诉讼的原告或一员的身份提出。 我们和您都放弃发起或参与集体诉讼或在法庭上向法官或陪审团提起诉讼的权利。

争议通知 
启动仲裁之前，一方必须提前 60 天书面通知另一方。 向我们发送的通知应发送至以下地址：McAfee, LLC, 6220 America Center Dr, San Jose, CA 95002, Attention: Legal Department。通知必须包含您的姓名、地址和联系信息、引发争议的事实以及请求的救济。 双方须尽合理努力以在争议通知寄出之日起 60 天内通过非正式谈判解决任何争议。60 天后，如果争议没有解决，任何一方都可以启动仲裁。这些通知义务不修改任何索赔的适用时效。

仲裁管理 

• 将有一名中立的仲裁员，其可以是在相关司法管辖区执业 10 年以上的律师，或是根据美国仲裁协会 (AAA) 规则选出的退休法官。仲裁员将受本协议条款约束。 
• 仲裁规则（AAA 的商业仲裁规则或消费者仲裁规则）经本协议修改后将适用。 
• 所有仲裁程序将以英语进行。
• 除了金额低于 25,000 美元的索赔或反索赔之外，仲裁员将提供合理的书面决定，解释裁决所依据的基本调查结果和结论，并且裁决将保密，只有在获得判决需要时或法律另有规定时才披露。 

费用 
申请费由提起仲裁的一方支付。如果裁决对您有利，并且是由您支付的申请费，我们将补偿您申请费。我们也可能补偿或预付给您申请费或其他费用，如果我们确信有充分的理由这么做（例如您无力支付费用）。所有其他费用将适用仲裁规则，各方将承担各自的法律费用，除非仲裁员另有决定。

小额索赔法院选择 
如果您属于个人消费者，并符合法院的起诉要求，您可以选择在您居住的县或加州圣克拉拉县的小额索赔法院解决索赔。

临时补救措施保留 
虽然有此仲裁条款，但是我们仍然可以随时采取自助措施或寻求禁令救济、查封令或扣押令。  

冲突条款 
本仲裁协议将优先于仲裁规则中的冲突条款或其他适用仲裁条款。 如果本仲裁协议的任何部分被视为无效或不可强制执行，不得影响仲裁协议其他条款的效力；但规定 (a) 如果对集体仲裁的禁止规定被视为无效，则本仲裁协议应全部无效；以及 (b) 如果对以私人检察长身份提起的代表索赔之仲裁的禁止规定被视为无效，则仲裁协议仅对此等索赔无效。

放弃陪审团审判 
如果由于任何原因，索赔在法院审理而非通过仲裁处理，您与我们同意不接受陪审团审判。 对于以任何方式与本协议相关或由其引致，或您从我们收到的软件或服务引致的任何争议，双方无条件放弃任何接受陪审团审判的权利。如果进行诉讼，可以提交此段内容，作为对法院审判的书面同意。此段内容不会使用于仲裁争议的协议无效。 

对于欧盟客户：
在线争议解决服务 (ODR) 与替代性争议解决机制 (ADR)。法律要求我们提供我们网站到欧盟 ODR 平台的链接：https://ec.europa.eu/info/live-work-travel-eu/consumers/resolve-your-consumer-complaint。 如果您向我们提出投诉，我们没有必要使用 ADR。 如果我们使用内部投诉处理程序没办法解决您提出的投诉，我们将就我们是否准备向 ADR 提起请求，通过书信或电子邮件联系您。 您可以通过我们的网站联系我们。

最近更新日期：2022 年 11 月 30 日

McAfee Refund Policy

The trademarks of McAfee, LLC (“McAfee”), including its name marks, service marks, logos, and brands, are important intellectual property rights and valuable assets. They are the means by which our customers know that they are buying or using a genuine McAfee product or service. McAfee takes protection of its intellectual property rights seriously. You must have permission from McAfee to use a McAfee trademark or logo. If you have any questions, please contact your McAfee representative or send inquiries to the McAfee Legal Department at:

McAfee Trademarks and Brands
McAfee Legal Department
6220 America Center Drive
San Jose, CA 95002
USA
Email MBGeneralLegal@McAfee.com

Trademark Guidelines

You may refer to McAfee's products and services by their associated McAfee trademarks and service marks, but not McAfee’s logos, so long as (a) such references are truthful, fair, and not misleading, and (b) you use only the minimum amount of the trademark as necessary to identify McAfee as the source of the product and service. When making such use of the McAfee trademarks, you must use the appropriate trademark symbol and acknowledgment of McAfee’s ownership of the trademark in question. Additionally, you are specifically prohibited from and MAY NOT:

• Incorporate McAfee’s trademarks into your own product names, service names, trademarks, logos, or company names;
• Adopt marks or logos that are confusingly similar to McAfee’s marks and logos;
• Use any McAfee name, mark, or logo in connection with your goods or services in a manner that suggests McAfee is the source of, or otherwise approves of or is connected with, your goods or services, when no such express source, approval, or connection exists; or
• Make use of McAfee’s logos without a license or written permission from McAfee.

If you are an express LICENSEE of McAfee trademark(s) or logo(s), you have entered into a marketing program agreement, business alliance agreement, or specific permission grant to use a McAfee trademark or logo. The agreement that you signed with McAfee will identify the license terms, including the trademarks available for use and guidelines for such use. If you are such a LICENSEE of a McAfee trademark or logo, your license agreement that you signed with McAfee may have special trademark and logo permissions or usage guidelines different than the guidelines set forth herein. If so, please follow the special permissions or guidelines provided to you pursuant to your written license agreement.

If you are a SUPPLIER of products or services to McAfee, and you have been given permission to use a McAfee trademark or logo, you may only display or use the McAfee trademark or logo in accordance with the guidelines set forth herein as supplemented or modified by your written agreement with McAfee. You may not use a McAfee trademark in a manner that implies endorsement or approval of your products or services by McAfee without specific written permission from McAfee. The goodwill derived from using any part of a McAfee trademark exclusively belongs to and inures to the benefit of McAfee.

Reporting Misuse of McAfee Trademarks

If you learn of any misuse of a McAfee trademark, we’d like to hear about it. Please report any inappropriate trademark use to your McAfee representative or via email to MBGeneralLegal@McAfee.com.

McAfee Trademark Information

The following are trademarks owned by McAfee. This is not an exhaustive list, and if you have questions about a McAfee trademark, please contact the McAfee Legal Department. Other names and brands may be claimed as the property of others.The symbol ^® in the following list means that the trademark is registered at least in the United States but not necessarily in every country where McAfee products or services are available.

• MCAFEE^®
• Active Protection^™
• GTI™
• LiveSafe^™
• QuickClean^™
• Real Protect™
• Shredder^™
• SiteAdvisor^®
• Stinger^®
• Techmaster^®
• True Key^®
• VirusScan^®

These guidelines are subject to change without notice.
Last Updated: September 1, 2022

1. Introduction and Scope

This document is an agreement between You and McAfee, LLC and its subsidiaries (“McAfee,” “our,” “we” or “us”). You acknowledge and agree that by accessing or using this website or other websites or webpages owned and operated by McAfee or its subsidiaries, you have agreed to be bound and abide by these terms of service (“Terms of Service”), our privacy notice (“Privacy Notice”) and any additional terms that apply. These Terms of Service govern your access to and use of McAfee.com and other websites or webpages owned and operated by McAfee or its subsidiaries (the “McAfee Sites”), including any content functionality and services offered on or through the McAfee Sites. If you do not agree to all of these Terms of Service and any additional terms that apply to you, do not use the McAfee Sites.

Please consult McAfee’s website for more information regarding our Privacy Notice, DMCA Copyright Policy, Refund Policy, Terms of Sale, Anti-Piracy Policy, Trademark Guidelines, Virus Protection Pledge and other valuable information (the “Policies”). All of these policies are incorporated into these Terms of Service by reference.

2. Change to the Terms of Service

McAfee may revise these Terms of Service at any time without giving notice. All revisions are effective immediately when posted, and apply to any access to and use of the McAfee Sites thereafter. Your continued use of the McAfee Sites following the posting of changes to these Terms of Service constitutes acceptance of those changes. If you do not agree to any changes made to these Terms of Service, you may not access or use the McAfee Sites.

3. Accessing the McAfee Sites and Account Security

We reserve the right to withdraw or amend any of the McAfee Sites, and any service or material we provide on the McAfee Sites, at our sole discretion without notice. We will not be liable if for any reason all or any part of the McAfee Sites are unavailable at any time or for any period. From time to time, we may restrict access to some parts of the McAfee Sites, or all of the McAfee Sites, to users, including registered users.

You are responsible for:

• Making all arrangements necessary for you to have access to the McAfee Sites.
• Ensuring that all persons who access the McAfee Sites through your internet connection are aware of these Terms of Service and comply with them.

To access the McAfee Sites or some of the resources they offer, you may be asked to provide certain registration details or other information. It is a condition of your use of the McAfee Sites that all the information you provide on the McAfee Sites is correct, current and complete. You agree that all information you provide to register with the McAfee Sites or otherwise, including but not limited to through the use of any interactive features on the McAfee Sites, is governed by our Privacy Notice, and you consent to all actions we take with respect to your information consistent with our Privacy Notice.

If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the McAfee Sites or portions of them using your user name, password or other security information. You also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.

You agree that you are entirely responsible for the security of your password and for all aspects of keeping your account secure. Furthermore, you are entirely responsible for any and all activities that occur on your account. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. We will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you can be held liable for losses incurred by us or another party due to someone else using your account or password. You may not use anyone else’s account at any time without the permission of the account holder.

We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service. Additionally, we reserve the right to determine if you have violated these Terms of Service, and to take any other action we deem appropriate, including termination or suspension of your access to and use of the McAfee Sites.

4. Intellectual Property Rights

All content, features and functionality on the McAfee Sites, including, but not limited to, Marks (defined below), designs, text, graphics, sounds, images, videos, software, and other McAfee Site materials are the intellectual property of McAfee, one of its affiliates, its licensors or other providers of such material, and (i) are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, and (ii) except as stated herein, may not be modified, copied, displayed, transmitted, published, reproduced or distributed in any form without our prior written permission. If you wish to make any use of material on the McAfee Sites prohibited by this section, you may request permission by writing to: media@mcafee.com

If you print, copy, modify, download or otherwise use or provide any other person with access to any part of the McAfee Sites in breach of these Terms of Service, your right to use the McAfee Sites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the McAfee Sites or any content on the McAfee Sites, except for the nonexclusive, limited license expressly granted to you, is transferred to you, and all rights not expressly granted are reserved by McAfee. Any use of the McAfee Sites not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark and other laws.

Provided that you comply with these terms, McAfee grants to you a nonexclusive, limited license to access and use the McAfee Sites as a current or potential customer, vendor, or business partner of McAfee or for non-commercial purposes. You may not use the McAfee Sites for any other purpose. We reserve all rights not expressly granted herein.

5. Trademarks and Brands

McAfee, the McAfee logo, and all related names, logos, product and service names, designs and slogans (“Marks”) are the exclusive and valuable property of McAfee or its subsidiaries. The Marks can only be reproduced or displayed with our specific prior written permission, and only in accordance with McAfee Trademark Policy and Guidelines available on McAfee's website.

6. Limited Copyright Permission

Subject to the terms of an applicable software or service license or other written agreement, McAfee grants you permission under its copyrights to display, copy, or download materials from the McAfee Sites for personal, non-commercial and informational use only, provided that You DO NOT:

• Modify the Materials;
• Remove or alter any copyright or other proprietary notices contained in the Materials;
• Frame or utilize framing techniques, to display the Materials at a domain not owned by McAfee; or
• Use any McAfee-owned mark or product name as a meta-tag or other “hidden text” for search engines in a manner that does not inure benefit to McAfee.

7. Translations

Where McAfee has provided a translation of the English-language version of a McAfee Site, these Terms of Service, or other materials, you agree that:

• The translations are only for your convenience;
• The English-language version governs your use of the materials provided by McAfee; and
• The English-language version shall take precedence in the event of a conflict between the English-language version and the translated version (except as prohibited by local law).

8. Errors

The McAfee Sites may contain typographical, technical inaccuracies or other content errors. We do not warrant the accuracy of any information posted on the McAfee Sites. You should use only the current McAfee Sites dedicated to your country or geographic region and also confirm the accuracy and completeness of information through sources other than the McAfee Sites before making decisions relating to products, services or other matters made available through the McAfee Sites. We disclaim all liability and responsibility arising from any reliance placed on information posted on the McAfee Sites by you or any other visitor to the McAfee Sites, or by anyone who may be informed of any of its contents.

9. User Contributions 

The McAfee Sites may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the McAfee Sites.

All User Contributions must comply with the Content Standards set out in these Terms of Service.

Any User Contribution you post to the McAfee Sites will be considered non-confidential and non-proprietary. By providing any User Contribution on the McAfee Sites, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose.

You represent and warrant that:

• You own or control all rights in and to the User Contributions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns.
• All of your User Contributions do and will comply with these Terms of Service.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not McAfee, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the McAfee Sites.

We reserve the right to:

• Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
• Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates these Terms of Service, including the Content Standard, infringes any intellectual property right or other right of an person or entity, threatens the personal safety of users of the McAfee Sites or the public or could create liability for McAfee.
• Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the McAfee Sites.
• Terminate or suspend your access to all or part of the McAfee Sites for any or no reason, including without limitation, any violation of these Terms of Service.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the McAfee Sites. YOU WAIVE AND HOLD HARMLESS MCAFEE AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY MCAFEE OR ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER MCAFEE OR ANY OF THE FOREGOING PARTIES OR LAW ENFORCEMENT AUTHORITIES.

We do not undertake to review material before it is posted on the McAfee Sites, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section. 

10. Content Standards

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
• Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service and our Privacy Notice.
• Be likely to deceive any person.
• Promote any illegal activity, or advocate, promote or assist any unlawful act.
• Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
• Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
• Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
• Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.

11. User Information; Copyright Infringement

If you elect to submit any information, including any confidential or proprietary information, other than credit card information, through the McAfee Sites, it will be deemed and treated by McAfee as NON-CONFIDENTIAL. Other than credit card information, if you submit any information to McAfee through the McAfee Sites, you hereby grant us a royalty-free, perpetual, worldwide, irrevocable, non-exclusive license (including a waiver of any moral rights) under your intellectual property rights to use, copy, modify, display, perform and distribute any such submitted information, and to incorporate any submitted information into other works in any form, media, or technology now known or later developed. We are not responsible for the accuracy of content on any area of the McAfee Sites where users may post or transmit information. McAfee’s Privacy Notice outlines the manner in which we (or others acting on our behalf) collect, use and share information about you in connection with your use of the McAfee Sites, and it is your responsibility to review our Privacy Notice prior to agreeing to these Terms of Service.

For any claims that any content on the McAfee Sites, including user submissions, infringe upon any third-party’s intellectual property rights or rights of publicity or privacy, please refer to our DMCA Copyright Policy for the proper notification procedure.

12. Information About You and Your Visits to the McAfee Sites

All information we collect on the McAfee Sites is subject to our Privacy Notice. By using the McAfee Sites, you consent to all actions taken by us with respect to your information in compliance with the Privacy Notice.

13.  Additional Terms

The McAfee products and services offered on the McAfee Sites may be subject to additional terms and conditions. Additional licensing terms and conditions apply for software you download from the McAfee Sites (including software that is required for use of certain McAfee services), which are disclosed in an End-User License Agreement (“EULA”) that accompanies or is included with such software. Use of the software is governed by the terms of the EULA. Any software that is made available for download from the McAfee Sites or for which a fee is charged is the copyrighted work of McAfee or its suppliers. If you purchase McAfee products or services, you will be unable to install any software that is accompanied by or includes a EULA, unless you agree to the terms and conditions of such EULA.  Any reproduction or redistribution of the software not in accordance with the EULA is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. Unless indicated otherwise, if there is a conflict between these Terms of Service and the additional terms, the additional terms will govern.

14. Third-Party Content and Links

The McAfee Sites may display content provided by third parties and links to third-party web pages, including advertisements and solicitations to purchase their products or services. You acknowledge that we are not responsible for the third-party content. You also agree that we ARE NOT responsible or liable for any losses or damages you experience with any third-party content upon which you chose to rely or advertisements to which you respond, and that you must contact the third party directly for any remedies that may be available to you. We are not responsible for any transactions you may enter into with third parties, regardless of whether you discovered them or linked to them from the McAfee Sites. If you access a non-McAfee-owned or controlled website, even if it displays one of our Marks, it is independent from McAfee and we do not have any control of the content on that website. We also are not responsible or liable to you or any third party, for any inaccuracies or other issues with the content of any materials provided by any third parties.

15.  Linking to the Website and Social Media Features

You may link to the McAfee Sites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.

The McAfee Sites may provide certain social media features that enable you to:

• Link from your own or certain third-party websites to certain content on the McAfee Sites.
• Send e-mails or other communications with certain content, or links to certain content, on the McAfee Sites.
• Cause limited portions of content on the McAfee Sites to be displayed or appear to be displayed on your own or certain third-party websites.

You may use these features solely as they are provided by us and solely with respect to the content they are displayed with and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:

• Establish a link from any website that is not owned by you.
• Cause the McAfee Sites or portions of them to be displayed, or appear to be displayed by, for example, framing, deep linking or in-line linking, on any other site.
• Link to any part of the McAfee Sites other than the homepage of one of those sites.
• Otherwise take any action with respect to the materials on the McAfee Sites that is inconsistent with any other provision of these Terms of Service.

The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms of Service.

You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.

We may disable all or any social media features and any links at any time without notice in our discretion.

16. Domain-Specific Terms

Additional terms that apply to certain domains owned by McAfee are described below. Please note that specific pages on those domains may have additional terms that are not described here.  

• SiteAdvisor.com: SiteAdvisor is a software program and website that provides users with an opinion to guide users about certain risks that may be associated with a website. The SiteAdvisor software displays color-coded symbols next to links provided by major search engines, and the SiteAdvisor.com site has dossier pages to provide information on the factors that affect the site rating. The SiteAdvisor site ratings are primarily derived using automated methods; the software cannot detect or examine every possible aspect of website design, nor can it determine the intent of the site owner. McAfee does not control or assume responsibility for the content of the third-party sites, and some of the third-party sites may have content that you find objectionable, inappropriate, or offensive. THE SITEADVISOR SITE RATINGS ARE NOT A GUARANTEE OF ANY PARTICULAR SITE’S SPECIFIC PRACTICES OR TRUSTWORTHINESS, AND IN NO CASE DO THE SITEADVISOR SITE RATINGS REPRESENT AN ENDORSEMENT BY MCAFEE OF THE SITE’S CONTENT, GENERAL SUBJECT MATTER, OVERALL QUALITY, OR USEFULNESS.  
• McAfeeSECURE.com: The McAfee SECURE service is a paid service for website owners that examines their websites for potential vulnerabilities on a daily basis, and, if no issues are found, enables the site to display a McAfee SECURE trustmark. The McAfeeSECURE.com domain has additional specific terms governing the McAfee SECURE service at this link: https://www.mcafeesecure.com/terms.

17. Regional Product Availability

The McAfee Sites may contain references to McAfee products and services that are not available in your country or region. McAfee may not intend to announce or make available such products and services in your geographical region. For the most accurate product and service availability, please use your country- or region-specific McAfee website.

18. Export Control Laws

Any software downloaded from the McAfee Sites is subject to applicable export laws and regulations. The export or reexport of software in violation of export control laws and regulations is strictly prohibited. By downloading, purchasing or using any software from the McAfee Sites, you acknowledge that you have read and understood this notice and agree to comply with all applicable export laws and regulations.

19. DISCLAIMER OF WARRANTY

YOUR USE OF THE MCAFEE SITES, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE MCAFEE SITES IS AT YOUR OWN RISK. THE MCAFEE SITES, THEIR CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE MCAFEE SITES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS. MCAFEE DISCLAIMS ANY WARRANTY THAT THE MCAFEE SITES, OR YOUR ACCESS TO THE MCAFEE SITES, WILL BE UNINTERRUPTED, SECURE, RELIABLE, TIMELY OR ERROR-FREE. MCAFEE DOES NOT REPRESENT OR WARRANT THE ACCURACY, CONTENT, COMPLETENESS, LEGALITY, RELIABILITY, OPERABILITY, OR AVAILABILITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR MATERIAL DISPLAYED OR DOWNLOADED FROM THE MCAFEE SITES. YOUR USE OF THE MCAFEE SITES, INCLUDING IF YOU DOWNLOAD OR OTHERWISE OBTAIN PRODUCTS, MATERIALS OR DATA THROUGH THE USE OF THE MCAFEE SITES, SERVICES, OR PRODUCTS, IS AT YOUR OWN DISCRETION AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM USE OF THE MCAFEE SITES, SERVICES, OR PRODUCTS OR THE DOWNLOAD OF SUCH PRODUCT, MATERIAL OR DATA. IF THE JURISDICTION WHERE YOU ARE LOCATED LIMITS THE EXCLUSION OF WARRANTIES, THEN THE ABOVE EXCLUSIONS APPLY TO THE FULLEST EXTENT AVAILABLE UNDER THE LAW.

20. LIMITATION OF LIABILITY

UNDER NO CIRCUMSTANCES IS MCAFEE, ITS AFFILIATES, SUBSIDIARIES OR LICENSORS LIABLE TO YOU FOR ANY DIRECT OR INDIRECT DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, INCIDENTAL, RELIANCE, CONSEQUENTIAL, PUNITIVE OR SPECIAL DAMAGES WHETHER OR NOT FORESEEN, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS, LOSS OF USE, LOSS OF GOODWILL, OR DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION) RELATED TO OR ARISING FROM THE MCAFEE SITES OR ON ACCOUNT OF YOUR USE, MISUSE, OR RELIANCE ON THE INFORMATION, SERVICES OR PRODUCTS AVAILABLE ON THE MCAFEE SITES, INCLUDING WEBSITES LINKED TO OR ACCESSED FROM THE MCAFEE SITES AND ANY PRODUCTS DOWNLOADED FROM, OR SERVICES ACCESSED THROUGH THE MCAFEE SITES. THIS LIMITATION OF LIABILITY SHALL APPLY WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY (EVEN IF MCAFEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES). THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT OF APPLICABLE LAW.

21. Indemnification

You agree to defend, indemnify and hold harmless McAfee, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the McAfee Sites, including, but not limited to, your User Contributions, any use of the McAfee Sites’ content, services and products other than as expressly authorized in these Terms of Service or your use of any information obtained from the McAfee sites.

22. Limitation on Time to File Claims

ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR THE MCAFEE SITES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

23. Governing Law

These Terms of Service and all claims related to them, their execution, or the performance of the parties under them, shall be governed by and construed in accordance with the laws of the State of California, without giving effect to its conflict of laws provisions or your actual state or country of residence, and shall not be governed by the provisions of the United Nations Convention on Contracts for the International Sale of Goods, the Brussels or Lugano Conventions, or the Rome or Rome 1 Conventions.

24. Waiver and Severability

No waiver by McAfee of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of McAfee to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision.

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Service will continue in full force and effect.

25. Entire Agreement

These Terms of Service, our Privacy Notice and other Policies incorporated by reference constitute the sole and entire agreement between you and McAfee with respect to the McAfee Sites and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the McAfee Sites.

26. Force Majeure

Under no circumstances shall McAfee, its affiliates, subsidiaries, or licensors be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, loss of data, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air-conditioning.

27. Comments and Concerns

The McAfee Sites are operated by McAfee, LLC.

All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set forth therein.

All other feedback, comments, requests for technical support and other communications relating to the McAfee Sites should be directed to: media@mcafee.com

LAST UPDATED: June 23, 2021