Dispute a Detection & Allowlisting Data

McAfee maintains an extensive database of trusted clean files that is used to prevent false positive detections. The form below allows customers and software vendors to submit files to be analyzed and considered for inclusion into this database.  

  • Ensure that you are legally authorized to submit the data. McAfee cannot be held responsible for unauthorized software distribution. 

  • The supported submission formats are ZIP, RAR, or pre-extracted. Norton Ghost, ISO, VMware, or other proprietary image formats are not supported. If you are submitting specific applications or data, please submit the extracted contents of the installation package in addition to the installer to ensure all components are trusted.

Submissions are generally processed within two business days but may take longer.  


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File size should be less than 500MB